Moving in and around the San Francisco Bay Area is so much easier with Universal Movers LLC, a family-owned and operated moving company that offers solutions to make your moving day less stressful. Conveniently located in Hayward, California, Universal Movers LLC provides both local and long-distance services tailored to your individual needs. Whether you're moving as a individual or as a family, movers in San Mateo, CA like Universal Movers understand that each move has its unique set of requirements. Since 2010, the company has been trusted by families and businesses alike for its outstanding services.
Universal Movers LLC
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About Universal Movers LLC
Moving Services
- Local & LongDistance Moving
- Packing & Unpacking
- Residential Relocation Services
- Commercial Relocation Services
- Handsfree and Stressfree Moves
- International Moves
- Unpacking Services
- Licensed and Certified Professionals
- Senior Citizens Move Management
- Free Quotes
California Moving License
Revoked
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Universal Movers LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Universal Movers LLC is widely regarded for their professionalism and exceptional service, despite a few instances of dissatisfaction among customers.
Recent Reviews Mention...
“Rudy and Universal Movers were professional and dependable”
“They were pretty good overall”
“Working with Universal Movers was great”
2. Punctuality
Nationwide Average: 8.07/10
Universal Movers LLC typically ensures timely arrivals and services, with the majority of customers praising their on-time performance, despite a few instances of delays and no-shows.
Recent Reviews Mention...
“Delivery was on time”
“On time”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Universal Movers LLC generally offers competitive and reasonable pricing options, with many customers finding their services cost-effective, despite a few reports of unexpected high costs.
Recent Reviews Mention...
“Very competitive bid”
“quoted $3000 for a small move”
“over priced”
4. Communication
Nationwide Average: 7.53/10
Universal Movers LLC generally excels, with numerous customers praising their responsiveness, clarity, and consistent availability, despite a few reports of unhelpfulness and lack of follow-through on issues.
Recent Reviews Mention...
“Rudy answered my call right away, provided all information needed”
“called to make sure we knew about tipping”
“kept contact with us throughout the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Universal Movers LLC has shown inconsistency, with some customers praising their accurate and sometimes lower-than-quoted billing, while others have experienced significant discrepancies and hidden fees.
Recent Reviews Mention...
“tried to hide broken items”
“made the move faster and cheaper than agreed upon”
“quote was spot on accurate for the work they did”
6. Speed
Nationwide Average: 8.58/10
Universal Movers LLC generally provides exceptionally quick and efficient moving services, though there were isolated complaints about the haste affecting service quality.
Recent Reviews Mention...
“packed, loaded and unloaded everything in three days”
“in a hurry to finish, which affected the service quality”
“Very quick from start to finish”
7. Friendliness
Nationwide Average: 8.91/10
Universal Movers LLC overwhelmingly receives praise for their professional, courteous, and warm staff, despite a few isolated complaints regarding rudeness.
Recent Reviews Mention...
“very professional, friendly”
“workers were professional and courteous”
“Was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Universal Movers LLC demonstrates a strong track record of repeat hire and high recommendations, notwithstanding a few expressions of discontent regarding service and pricing.
Recent Reviews Mention...
“Universal made it easy, would depend on them again”
“They were pretty good overall”
“would do it again for our next move”
9. Professionalism
Nationwide Average: 8.31/10
Universal Movers LLC is predominantly praised for its professionalism, with a vast majority of clients highlighting the crew's professional demeanor, efficiency, and courteous service, although there were a few reports of unprofessionalism and overworked employees.
Recent Reviews Mention...
“professional staff from the start”
“constantly complained about wages”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Universal Movers LLC generally shows a lack of effort in resolving customer issues, except for one instance where they were deemed trustworthy and helpful during a delayed move.
Recent Reviews Mention...
“no one got back to fix the broken part despite multiple calls”
“Bob was dismissive and not resolving the issue”
“leaving issues unresolved, going to court”
11. Precision & Care
Nationwide Average: 8.01/10
Universal Movers LLC generally receives high praise for their careful and attentive approach, though they have faced criticism and dissatisfaction due to instances of damage and carelessness.
Recent Reviews Mention...
“staff worked carefully and were very attentive”
“didn't break anything”
“no breakage, no scratches”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Great Crew Members
Rudy | provided excellent service from the start |
Rudy | Rudy called back promptly and maintained continuous contact |
Antonio | Antonio orchestrated the move efficiently |
Luis,Roberto,Jose,Jesus | crew needs more training on moving antiques |
Antonio, Luiz, Delfino, Daniel | well updated, courteous, professional packing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
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Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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