All American Self Storage

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based on 196+ data points
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About All American Self Storage

All American Self Storage is a subsidiary of Guardian Storage Centers, operating since 1999. Based in Irvine, California, the company manages over 75 properties in California, Arizona, and Nevada, totaling more than 4.9 million square feet of space. All American Self Storage not only offers a variety of services including online rentals, month-to-month leases, vehicle, boat & RV storage, and packing supplies but plays a key part in the moving process. They have over 195 employees who strive to provide a positive storage experience alongside strong customer service relationships. You can find them among the various movers in Lemon Grove, CA. With an 'A+' Better Business Bureau accreditation, the company focuses on security, convenience, and excellence.

Additional Cities Served: Lemon Grove

Moving Services

  • Monthly Rentals
  • RV/Boat Storage
  • Business Storage
  • Protection Plan
  • Packing Supplies

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Summarized Review of All American Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.93/10

Nationwide Average: 8.44/10

Comment Dots

All American Self Storage generally receives praise for its services and professionalism, despite some criticisms regarding service and satisfaction from a minority of customers.

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Recent Reviews Mention...

most problematic and disgusting service

half a star equates to very low quality

What a pleasure it was to do business with this company

2. Affordability

7.78/10

Nationwide Average: 7.69/10

Comment Dots

All American Self Storage mostly receives positive feedback for its reasonable pricing and special deals, despite a few customers finding it pricey or questioning the value for their money.

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Recent Reviews Mention...

Good prices

perfect price I was looking for

the unit's cheap in San Diego

3. Communication

7.71/10

Nationwide Average: 7.53/10

Comment Dots

All American Self Storage generally excels with numerous reports of friendly and helpful customer service, though there are isolated issues with responsiveness.

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Recent Reviews Mention...

friendly customer service

difficult to get a hold of

no reply from the contact us tab

4. Stick to Prices

3.04/10

Nationwide Average: 5.99/10

Comment Dots

All American Self Storage generally disappoints customers with incidents of unexpected charges and changing deals, although there is one instance of customer satisfaction regarding the clarity and application of a sales offer.

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Recent Reviews Mention...

charged for a second month without services rendered

the deal kept changing

they have increased my rent after a few months

5. Friendliness

9.26/10

Nationwide Average: 8.91/10

Comment Dots

All American Self Storage generally receives high praise for its staff's friendly and helpful demeanor, despite a few negative outliers.

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Recent Reviews Mention...

friendly customer service

security guard is nice

The staff are tremendously efficient

6. Will Hire Again

6.81/10

Nationwide Average: 8.18/10

Comment Dots

All American Self Storage encounters mixed feedback, with a number of customers expressing strong satisfaction and intent to rehire while a significant minority reports dissatisfaction, citing issues such as unprofessionalism and rudeness.

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Recent Reviews Mention...

would not hire again due to unprofessionalism and rudeness

would not hire again

would take my business elsewhere

7. Professionalism

7.64/10

Nationwide Average: 8.31/10

Comment Dots

All American Self Storage demonstrates overwhelmingly positive experiences, with numerous reviews highlighting the professional, polite, and competent service of their staff, despite a couple of negative incidents regarding crew behavior and security.

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Recent Reviews Mention...

crew was unprofessional and rude

security guard doesn't do anything

Staff is very professional

8. Conflict Handling

4.69/10

Nationwide Average: 4.07/10

Comment Dots

All American Self Storage displays mixed responses, ranging from no assistance with cancellations or refunds to being always willing and understanding in helping customers through their issues.

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Recent Reviews Mention...

no assistance with cancellation or refund

always willing to help whenever a problem arises

very understanding about my bill payment situation

Great Crew Members icon

Great Crew Members

MariaMaria made this a breeze
MariaMaria was super helpful and knowledgeable
Maria Hhelpful and understanding to my needs
MariaMaria is the best
JosieJosie was really helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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