All American Self Storage is a subsidiary of Guardian Storage Centers, operating since 1999. Based in Irvine, California, the company manages over 75 properties in California, Arizona, and Nevada, totaling more than 4.9 million square feet of space. All American Self Storage not only offers a variety of services including online rentals, month-to-month leases, vehicle, boat & RV storage, and packing supplies but plays a key part in the moving process. They have over 195 employees who strive to provide a positive storage experience alongside strong customer service relationships. You can find them among the various movers in Lemon Grove, CA. With an 'A+' Better Business Bureau accreditation, the company focuses on security, convenience, and excellence.
All American Self Storage
About All American Self Storage
Additional Cities Served: Lemon Grove
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
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Summarized Review of All American Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All American Self Storage generally receives praise for its services and professionalism, despite some criticisms regarding service and satisfaction from a minority of customers.
Recent Reviews Mention...
“most problematic and disgusting service”
“half a star equates to very low quality”
“What a pleasure it was to do business with this company”
2. Affordability
Nationwide Average: 7.69/10
All American Self Storage mostly receives positive feedback for its reasonable pricing and special deals, despite a few customers finding it pricey or questioning the value for their money.
Recent Reviews Mention...
“Good prices”
“perfect price I was looking for”
“the unit's cheap in San Diego”
3. Communication
Nationwide Average: 7.53/10
All American Self Storage generally excels with numerous reports of friendly and helpful customer service, though there are isolated issues with responsiveness.
Recent Reviews Mention...
“friendly customer service”
“difficult to get a hold of”
“no reply from the contact us tab”
4. Stick to Prices
Nationwide Average: 5.99/10
All American Self Storage generally disappoints customers with incidents of unexpected charges and changing deals, although there is one instance of customer satisfaction regarding the clarity and application of a sales offer.
Recent Reviews Mention...
“charged for a second month without services rendered”
“the deal kept changing”
“they have increased my rent after a few months”
5. Friendliness
Nationwide Average: 8.91/10
All American Self Storage generally receives high praise for its staff's friendly and helpful demeanor, despite a few negative outliers.
Recent Reviews Mention...
“friendly customer service”
“security guard is nice”
“The staff are tremendously efficient”
6. Will Hire Again
Nationwide Average: 8.18/10
All American Self Storage encounters mixed feedback, with a number of customers expressing strong satisfaction and intent to rehire while a significant minority reports dissatisfaction, citing issues such as unprofessionalism and rudeness.
Recent Reviews Mention...
“would not hire again due to unprofessionalism and rudeness”
“would not hire again”
“would take my business elsewhere”
7. Professionalism
Nationwide Average: 8.31/10
All American Self Storage demonstrates overwhelmingly positive experiences, with numerous reviews highlighting the professional, polite, and competent service of their staff, despite a couple of negative incidents regarding crew behavior and security.
Recent Reviews Mention...
“crew was unprofessional and rude”
“security guard doesn't do anything”
“Staff is very professional”
8. Conflict Handling
Nationwide Average: 4.07/10
All American Self Storage displays mixed responses, ranging from no assistance with cancellations or refunds to being always willing and understanding in helping customers through their issues.
Recent Reviews Mention...
“no assistance with cancellation or refund”
“always willing to help whenever a problem arises”
“very understanding about my bill payment situation”
Great Crew Members
Maria | Maria made this a breeze |
Maria | Maria was super helpful and knowledgeable |
Maria H | helpful and understanding to my needs |
Maria | Maria is the best |
Josie | Josie was really helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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