Gorilla Commercial Movers of San Diego is a locally owned and operated moving company that was established in 2009. Known for being friendly, fast, and exceptional by their previous customers, Gorilla Commercial Movers ensures that your original quote includes many of the extras that others don't. With your quoted price, you'll receive licensed and insured movers, free use of wardrobe boxes, complimentary shrink-wrap and furniture pads, professional moving equipment, a fully-equipped truck, free basic valuation coverage, disassembly and reassembly of furniture, and floor protection for stairs and long hallways. Gorilla Commercial Movers puts customer care at the heart of its operation. Additionally, for those who are considering relocation services, you will find a broad array of experienced movers serving San Diego, CA. Interestingly, it was in this city that the San Diego Chamber of Commerce named this moving company as a finalist for "Excellence in Customer Service" in 2010.
Gorilla Commercial Movers of San Diego
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About Gorilla Commercial Movers of San Diego
Additional Cities Served: Chula Vista, Escondido, Carlsbad, San Marcos, Perris, EncinitasShow More >
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Moving Services
- Local moving services
- Commercial/office moving services
- Packing/unpacking services
- Loading/unloading services
- Long-distance moving services
- Storage services
- Large-scale relocation services
- Small-scale relocation services
- Residential moving services
- Specialty moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gorilla Commercial Movers of San Diego
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gorilla Commercial Movers of San Diego has received mixed reviews, with numerous customers praising their professionalism and efficiency, while a significant portion has criticized their service, citing added charges, damaged belongings, and overall dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“Gorilla Movers was amazing”
“amazing experience using Gorilla Movers”
2. Punctuality
Nationwide Average: 8.07/10
Gorilla Commercial Movers of San Diego largely receives praise for arriving on time or even early, though a few reviews cite significant tardiness or delays.
Recent Reviews Mention...
“the guys were on time”
“were timely”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Gorilla Commercial Movers of San Diego receives mixed reviews, with numerous customers finding their services reasonably priced and under budget, while a significant number express concerns over final bills substantially exceeding initial quotes and unexpected fees.
Recent Reviews Mention...
“economical”
“Pricing was really good”
“Price was good for the service received”
4. Communication
Nationwide Average: 7.53/10
Gorilla Commercial Movers of San Diego showcases a largely positive experience with numerous clients highlighting professional, clear, and proactive engagement, but also faces significant criticism from a notable segment of customers reporting poor responsiveness and negligence.
Recent Reviews Mention...
“communication was clear with deposit negotiation”
“every person was amazing”
“Belen was very friendly, professional, responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Gorilla Commercial Movers of San Diego has mixed reviews, with numerous customers experiencing higher than quoted charges, though some report adherence to initial estimates.
Recent Reviews Mention...
“company did not stick to initial agreement”
“increasing the bill by hundreds”
“they added charges to the original bid”
6. Speed
Nationwide Average: 8.58/10
Gorilla Commercial Movers of San Diego generally provides quick and efficient service, with most customers praising their swift and hardworking approach, although a few reported delays and inefficiencies.
Recent Reviews Mention...
“worked quickly and finished ahead of schedule”
“Efficient, fast”
“quick in completing the move”
7. Friendliness
Nationwide Average: 8.91/10
Gorilla Commercial Movers of San Diego generally receives high praise for their staff's courteous and professional behavior, despite a few reports of unfriendliness and unprofessional conduct.
Recent Reviews Mention...
“everyone was amazing”
“actual movers were personable and helpful”
“Alex, Arthur, and one other were very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Gorilla Commercial Movers of San Diego receives a polarized response, with a significant number of customers expressing their dissatisfaction and unwillingness to rehire, while another distinct group has high praises and intends to use their services again.
Recent Reviews Mention...
“would not hire again after cancellation”
“highly recommend them”
“highly recommend Gorilla Movers and will definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Gorilla Commercial Movers of San Diego received mixed reviews, showcasing instances of high professionalism and teamwork alongside significant concerns regarding unprofessional conduct and service.
Recent Reviews Mention...
“conducted themselves professionally”
“Belen and movers were professional”
“Very professional and hard working”
10. Conflict Handling
Nationwide Average: 4.07/10
Gorilla Commercial Movers of San Diego notably struggles, though there are instances where efforts to amend issues were acknowledged, highlighting inconsistency in their customer service approach.
Recent Reviews Mention...
“did not rectify the last-minute cancellation”
“no compensation for the scratches despite claim process”
“ignored my claim for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Gorilla Commercial Movers of San Diego has a mixed record, with numerous customers praising their careful handling and packing, but a significant number also reporting damage to furniture, appliances, and fragile items.
Recent Reviews Mention...
“they treated all my stuff with care”
“were careful”
“they took care to make sure my things stayed safe”
Customer Insights
Hourly Minimum: 4 hours from 3 reviews
Local Move Duration: 5.75 hours from 14 reviews
Great Crew Members
| Belen | Belen was very friendly and professional |
| Olivia,Alex,Arthur | kept me posted, were very friendly, and professional |
| Liv,Marcos,Adrian | Working with Liv and movers Marcos and Adrian was fantastic |
| Jen, Roy, Bruce | exceptional service and took direction well |
| Roy | Roy is an excellent mover |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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