Johnson Storage & Moving Co is a logistics company that has been providing moving and storage solutions for over 120 years. Based in San Diego, the business operates in several other locations across six states, including Colorado, Wyoming, New Mexico, California, Kansas, and Texas. This fourth-generation family-owned company specializes in white-glove service for residential and commercial moves, logistics, and distribution both locally and internationally. It also offers packing supplies and handles specialized moves such as office or senior transitions. Johnson sets itself apart with a commitment to care and professionalism towards customers' belongings, aiming to make the moving process stress-free.
Johnson Storage & Moving Co
based on 829+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Johnson Storage & Moving Co
Additional Cities Served: Chula Vista, La Mesa, Coronado
Moving Services
- Local Moves
- Long-Distance Moves
- International Moves
- Military & Government Moves
- Senior Moves
- Corporate Relocation
- Office Moves
- Packing Supplies
California Moving License
Revoked
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Johnson Storage & Moving Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.7/10
Nationwide Average: 8.44/10
Johnson Storage & Moving Co experiences a wide polarity in customer satisfaction, with many customers facing significant issues ranging from damaged goods to poor service, while another segment praises their professionalism and efficient moving experience.
Recent Reviews Mention...
“Just a fantastic professional”
“they will steal your belongings and never answer your calls”
“great place and nice moving company”
2. Punctuality
4.99/10
Nationwide Average: 8.07/10
Johnson Storage & Moving Co consistently struggles with arriving on time and meeting scheduled deadlines, as expressed by a substantial number of dissatisfied customers, despite a few reports of timely service.
Recent Reviews Mention...
“rescheduled multiple times, very frustrated”
“arrived on time both days”
“Delivered on time”
3. Affordability
4.8/10
Nationwide Average: 7.69/10
Johnson Storage & Moving Co has received mixed feedback, with some customers finding their prices reasonable and others criticizing the company for being overpriced and charging excessively.
Recent Reviews Mention...
“paid over $5K and got partial refund”
“services were affordably priced”
“paid over $5K for my move”
4. Communication
6.59/10
Nationwide Average: 7.53/10
Johnson Storage & Moving Co experiences a significant disparity in customer experiences, with some praising their responsiveness and thoroughness, and others criticizing them for being unresponsive, unhelpful, and disorganized.
Recent Reviews Mention...
“Lisa kept everything going smoothly”
“never returned calls or communicated after the move”
“never received a response to letters or calls”
5. Stick to Prices
5.72/10
Nationwide Average: 5.99/10
Johnson Storage & Moving Co struggles with maintaining consistent pricing, often failing to adhere to initial quotes and disappointing customers with unexpected extra charges.
Recent Reviews Mention...
“The price quoted is the price I paid.”
“reimbursement for overestimation was prompt”
“took no accountability for missing move”
6. Speed
6.12/10
Nationwide Average: 8.58/10
Johnson Storage & Moving Co receives mixed feedback with numerous customers expressing dissatisfaction over long wait times and delays, although a significant number commend their efficiency and swiftness.
Recent Reviews Mention...
“entire apartment packed up in 6-8 hours”
“Fast, efficient but safe loading & unloading”
“packed and moved quickly”
7. Friendliness
8.14/10
Nationwide Average: 8.91/10
Johnson Storage & Moving Co generally receives positive reviews for their courteous, polite, and professional team, though there are several instances of negative feedback highlighting rudeness and unprofessional behavior.
Recent Reviews Mention...
“Packers and loaders were courteous”
“allowed sketchy and clearly criminal friends”
“employees and management were always smiling”
8. Will Hire Again
6.35/10
Nationwide Average: 8.18/10
Johnson Storage & Moving Co appears to have deeply divided feedback, with numerous customers expressing strong reluctance to rehire due to negative experiences, while a similarly strong segment highly recommends their services for future use.
Recent Reviews Mention...
“It was a pleasure”
“would never hire them again due to theft and lack of communication”
“would not use this company again”
9. Professionalism
6.3/10
Nationwide Average: 8.31/10
Johnson Storage & Moving Co receives mixed reviews, with several customers appreciating their professionalism, efficiency, and considerate service, while a significant number of clients report experiences of unprofessionalism, carelessness, and untrained behavior.
Recent Reviews Mention...
“Courteous, professional packing crew and loaders”
“unprofessional behavior, not answering calls”
“did not show any professionalism in handling issues”
10. Conflict Handling
2.53/10
Nationwide Average: 4.07/10
Johnson Storage & Moving Co overwhelmingly demonstrates a lack of accountability and reluctance to effectively resolve customer complaints regarding service issues and claims.
Recent Reviews Mention...
“did not attempt to rectify situation with stolen items”
“did not attempt to right the wrong”
“did not show willingness to address issues caused”
11. Precision & Care
5.33/10
Nationwide Average: 8.01/10
Johnson Storage & Moving Co receives mixed feedback, with numerous customers reporting damaged or lost items and poor packing practices, while others praise their careful handling and considerate packaging.
Recent Reviews Mention...
“items were stolen, including valuable ones”
“furniture missing and damaged”
“nothing was broken or lost”
Customer Insights
Cost: $ 5886.00 from 3 historical data points
Local Move Duration: 8 hours from 5 reviews
Interstate Move Duration: 28 days from 7 reviews
Great Crew Members
| Sharon,Lisa | Sharon nailed the weights, Lisa was a dedicated liaison |
| Thomas | delivered in a timely manner and maintained good communication |
| Kevin | handled applications and maintained a clean, ready environment |
| Hector,Ken,Julio | Had the pleasure of having them move us |
| Sharon, Lisa, Rachelle, Ron | Thanks to them for great delivery service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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