Based in the heart of San Diego, CA, Omega Moving & Storage Inc. has been providing both residential and commercial moving and storage services for over 16 years. With their wide range of services, which includes full-service packing, movers insurance, international moving, auto transportation, and piano moving, they have certainly made a mark in the industry. Their specializations lie within long-distance moves, Hawaii moves, and cross-California moves to locations such as Los Angeles, San Francisco, San Jose, Fresno, and Sacramento. Driven by quality, reliability, and value, Omega Moving & Storage maintains an A+ rating with the San Diego BBB.
Omega Moving & Storage Inc.
About Omega Moving & Storage Inc.
Additional Cities Served: Chula Vista
Moving Services
- Residential Moving
- Commercial Moving
- International Moving
- Automotive Moving
- Piano Moving
- Long Distance Moving
- Hawaii Moves
- CrossCalifornia Moving
- Full Service Packing
- Storage Solutions
California Moving License
Active
Last Checked: 12/06/24Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Omega Moving & Storage Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Omega Moving & Storage Inc. appears to have polarized customer experiences, with numerous praising their professionalism, reliability, and pleasant moving experiences, while a significant portion voice strong dissatisfaction with issues such as unethical practices, poor customer service, and pricing discrepancies.
Recent Reviews Mention...
“very poor customer service and no follow through”
“more than doubled the price before moving”
“company didn't resolve issues and was unprofessional”
2. Punctuality
Nationwide Average: 8.07/10
Omega Moving & Storage Inc. has mixed reviews with several instances of timely service balanced by numerous complaints of delays and late arrivals.
Recent Reviews Mention...
“complaints about breaks affecting total time”
“Alfonso showed up right on time”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Omega Moving & Storage Inc. receives mixed reviews, with numerous customers praising their unbeatable prices and budget-friendliness, yet a significant minority reporting experiences of being overcharged or facing unexpected costs.
Recent Reviews Mention...
“more than doubled the price before moving”
“The price could not be beat”
“within budget”
4. Communication
Nationwide Average: 7.53/10
Omega Moving & Storage Inc. exhibits a mixed sentiment, with numerous reports of very poor interaction and customer service issues counterbalanced by an equal number of testimonials praising their responsiveness, helpfulness, and effective communication.
Recent Reviews Mention...
“very poor customer service”
“did not communicate effectively about damages”
“Rey was extremely responsive and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Omega Moving & Storage Inc. frequently disappoints customers with pricing irregularities and a tendency to charge significantly more than their initial estimates.
Recent Reviews Mention...
“more than doubled the price despite earlier estimate”
“Rey stood by his word and there were no hidden fees”
“allegations of fraud which suggest price irregularities”
6. Speed
Nationwide Average: 8.58/10
Omega Moving & Storage Inc. has received predominantly high praise for quick and efficient moving services, though there are notable exceptions where customers experienced significant delays.
Recent Reviews Mention...
“movers were slow and needed another company to finish”
“Blown away by how quickly the move was completed”
“fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Omega Moving & Storage Inc. generally provides highly friendly and professional service with numerous mentions of courteous, kind, and helpful behavior, despite a few negative incidents highlighting concerns about professionalism and respect.
Recent Reviews Mention...
“insulting and lying instead of being friendly”
“Alfonso was very careful and extremely kind”
“courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Omega Moving & Storage Inc. receives mixed reviews, with a notable number of customers expressing high satisfaction and willingness to rehire, while a significant portion also emphatically states they would not use their services again due to various negative experiences.
Recent Reviews Mention...
“would not use this company again”
“extremely disappointed with their service”
“would file a complaint instead of hiring again”
9. Professionalism
Nationwide Average: 8.31/10
Omega Moving & Storage Inc. receives mixed reviews, highlighting a polarizing experience where numerous customers commend the crew for being professional, hardworking, and efficient, while a significant portion criticize their service for being unprofessional, unethical, and inexperienced.
Recent Reviews Mention...
“crew was unethical and inexperienced”
“unethical behavior implies lack of professionalism”
“alleged unethical practices signal unprofessionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Omega Moving & Storage Inc. has shown a predominantly negative track record, with numerous customers citing a lack of effort to remedy various issues, despite a few instances where employees attempted to make amends.
Recent Reviews Mention...
“offered nothing and wouldn't rectify the issue”
“response to the issue was grossly inaccurate”
“no attempt to remedy situation or issue a refund”
11. Precision & Care
Nationwide Average: 8.01/10
Omega Moving & Storage Inc. has received mixed feedback, with numerous customers praising their carefulness and diligence, while a significant minority report experiences of mishandling and damage to belongings.
Recent Reviews Mention...
“furniture was dropped and mishandled”
“Alfonso wrapped all furniture extremely secure”
“broken and missing items”
Customer Insights
Cost: $ 3574.00 from 3 reviews
Local Move Duration: 3 hours from 8 reviews
Interstate Move Duration: 10 days from 12 reviews
Great Crew Members
Rey, Alfonso | Rey was helpful and responsive, Alfonso moved things carefully and quickly |
owner | great guy, very much on top of things |
Tyron, Alfonso | MORE THAN WONDERFUL AND HARD WORKING |
Ty, Francisco | Ty and Francisco were the best |
Christian, Maciel, Salvador, Jason | Christian detailed on database, Maciel very hard worker, Salvador hustling, Jason neatly stacked everything |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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