For over ten years, One Stop Moving and Storage has been serving San Diego, CA, and beyond with high-quality residential and commercial relocation services. This moving company provides a variety of services, including local and long-distance moves, packing, piano moves, furniture assembly, and storage. One Stop Moving's secure storage units are available in a variety of sizes for every storage need, including climate-controlled units. Its customizable services are adaptable to every moving need, and each move comes with the free use of twenty boxes, packing tape, furniture pads, wardrobe boxes, and valuation coverage.
One Stop Moving & Storage
About One Stop Moving & Storage
Additional Cities Served: Chula Vista, Oceanside, Escondido, Murrieta, Carlsbad, El CajonShow More >
Moving Services
- Cheap moving service
- Local moving service
- Longdistance moving service
- Crosscountry moving service
- International moving service
- Small moving service
- Piano moving service
- Appliance moving service
- Furniture moving service
- Commercial moving service
California Moving License
Active
Last Checked: 12/06/24Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of One Stop Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
One Stop Moving & Storage receives mixed feedback, showing a high number of satisfied customers praising their experience, professionalism, and the care taken during moves, but also faces significant criticism from those citing poor service, unethical practices, and damage to belongings.
Recent Reviews Mention...
“great move experience with no issues”
“great job by movers”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
One Stop Moving & Storage mostly receives praise for on-time arrivals and quick responses, though there are some complaints about delays and slow service.
Recent Reviews Mention...
“came on time”
“showed up before scheduled time”
“took 5.5 hours just to load up”
3. Affordability
Nationwide Average: 7.69/10
One Stop Moving & Storage has a contrasting reputation with numerous customers finding their pricing very reasonable and competitive, offset by a significant number of complaints about unexpected high costs, hidden fees, and charges exceeding quotes, indicating a divide in customer experiences regarding value.
Recent Reviews Mention...
“pricing was fair and comparable”
“it was very pricey”
“hidden fees made it less affordable”
4. Communication
Nationwide Average: 7.53/10
One Stop Moving & Storage experiences polarized feedback, receiving high praise for responsiveness and clarity from several customers, while others report significant issues with transparency, follow-ups, and professionalism.
Recent Reviews Mention...
“Elad was responsive and accessible throughout”
“had to call every week for a claim update”
“was never contacted after reaching out”
5. Stick to Prices
Nationwide Average: 5.99/10
One Stop Moving & Storage has received mixed feedback, with numerous complaints about prices exceeding quotes, yet also several praises for their honesty and accurate estimates.
Recent Reviews Mention...
“changed their mind about liability”
“hidden fees not stated upfront”
“charged more than double”
6. Speed
Nationwide Average: 8.58/10
One Stop Moving & Storage generally receives praise for efficient and fast moving services, although there are notable instances of dissatisfaction due to delays and lack of punctuality.
Recent Reviews Mention...
“efficient in moving”
“took 5.5 hours just to load up”
“movers never arrived for the move”
7. Friendliness
Nationwide Average: 8.91/10
One Stop Moving & Storage generally receives high praise for their team's polite, professional, and considerate demeanor, though there are a few reports of unprofessional and rude behavior.
Recent Reviews Mention...
“they are friendly”
“Eli was careful and thorough”
“movers themselves were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
One Stop Moving & Storage has mixed feedback, with a significant number of customers expressing high satisfaction and a willingness to reuse or recommend their services, contrasted by a notable segment reporting negative experiences and a refusal to hire the company again.
Recent Reviews Mention...
“would prefer to use same service in the future”
“overcharged and broke items”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
One Stop Moving & Storage generally receives high praise for their crew's professionalism, efficiency, and polite manner, although there are notable instances of unprofessional behavior and dissatisfaction among some clients.
Recent Reviews Mention...
“professional conduct during move”
“amazing job navigating 4 story townhouse”
“unprofessional behavior mentioned”
10. Conflict Handling
Nationwide Average: 4.07/10
One Stop Moving & Storage generally falls short in adequately addressing and correcting issues, yet there are a notable few instances where the company made commendable efforts to resolve problems and satisfy customers.
Recent Reviews Mention...
“denied liability and showed no sympathy”
“no remedy was provided after the issue”
“did not correct the issue of no-show”
11. Precision & Care
Nationwide Average: 8.01/10
One Stop Moving & Storage generally receives high praise for the careful and attentive handling of belongings, though there are notable instances of dissatisfaction concerning damaged items and property.
Recent Reviews Mention...
“packed and moved computers and office equipment with care”
“they broke several items”
“they were careful with items”
Customer Insights
Cost: $ 706.00 from 7 reviews
Hourly Minimum: 4 hours from 11 reviews
Local Move Duration: 4 hours from 41 reviews
Interstate Move Duration: 2 days from 10 reviews
Great Crew Members
Elad | Elad was responsive and accessible throughout |
Luis, Carlos, Hermillo | careful, efficient and friendly made moving easy |
Eli | demonstrated careful and thorough work |
Craig,Jose,Luna | navigated my 4 story townhouse and worked hard |
Garrett | Garrett was very professional on call |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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