One Stop Moving & Storage

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MoversChevron RightCaliforniaChevron RightSan DiegoChevron RightOne Stop Moving & Storage
based on 2909+ data points
Circle Info

About One Stop Moving & Storage

For over ten years, One Stop Moving and Storage has been serving San Diego, CA, and beyond with high-quality residential and commercial relocation services. This moving company provides a variety of services, including local and long-distance moves, packing, piano moves, furniture assembly, and storage. One Stop Moving's secure storage units are available in a variety of sizes for every storage need, including climate-controlled units. Its customizable services are adaptable to every moving need, and each move comes with the free use of twenty boxes, packing tape, furniture pads, wardrobe boxes, and valuation coverage.

Moving Services

  • Cheap moving service
  • Local moving service
  • Longdistance moving service
  • Crosscountry moving service
  • International moving service
  • Small moving service
  • Piano moving service
  • Appliance moving service
  • Furniture moving service
  • Commercial moving service

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1956864

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of One Stop Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.36/10

Nationwide Average: 8.44/10

Comment Dots

One Stop Moving & Storage receives mixed feedback, showing a high number of satisfied customers praising their experience, professionalism, and the care taken during moves, but also faces significant criticism from those citing poor service, unethical practices, and damage to belongings.

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Recent Reviews Mention...

great move experience with no issues

great job by movers

great job by movers

2. Punctuality

8.03/10

Nationwide Average: 8.07/10

Comment Dots

One Stop Moving & Storage mostly receives praise for on-time arrivals and quick responses, though there are some complaints about delays and slow service.

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Recent Reviews Mention...

came on time

showed up before scheduled time

took 5.5 hours just to load up

3. Affordability

7.33/10

Nationwide Average: 7.69/10

Comment Dots

One Stop Moving & Storage has a contrasting reputation with numerous customers finding their pricing very reasonable and competitive, offset by a significant number of complaints about unexpected high costs, hidden fees, and charges exceeding quotes, indicating a divide in customer experiences regarding value.

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Recent Reviews Mention...

pricing was fair and comparable

it was very pricey

hidden fees made it less affordable

4. Communication

7.21/10

Nationwide Average: 7.53/10

Comment Dots

One Stop Moving & Storage experiences polarized feedback, receiving high praise for responsiveness and clarity from several customers, while others report significant issues with transparency, follow-ups, and professionalism.

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Recent Reviews Mention...

Elad was responsive and accessible throughout

had to call every week for a claim update

was never contacted after reaching out

5. Stick to Prices

5.73/10

Nationwide Average: 5.99/10

Comment Dots

One Stop Moving & Storage has received mixed feedback, with numerous complaints about prices exceeding quotes, yet also several praises for their honesty and accurate estimates.

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Recent Reviews Mention...

changed their mind about liability

hidden fees not stated upfront

charged more than double

6. Speed

8.33/10

Nationwide Average: 8.58/10

Comment Dots

One Stop Moving & Storage generally receives praise for efficient and fast moving services, although there are notable instances of dissatisfaction due to delays and lack of punctuality.

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Recent Reviews Mention...

efficient in moving

took 5.5 hours just to load up

movers never arrived for the move

7. Friendliness

8.98/10

Nationwide Average: 8.91/10

Comment Dots

One Stop Moving & Storage generally receives high praise for their team's polite, professional, and considerate demeanor, though there are a few reports of unprofessional and rude behavior.

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Recent Reviews Mention...

they are friendly

Eli was careful and thorough

movers themselves were nice

8. Will Hire Again

7.97/10

Nationwide Average: 8.18/10

Comment Dots

One Stop Moving & Storage has mixed feedback, with a significant number of customers expressing high satisfaction and a willingness to reuse or recommend their services, contrasted by a notable segment reporting negative experiences and a refusal to hire the company again.

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Recent Reviews Mention...

would prefer to use same service in the future

overcharged and broke items

recommend this company and would hire again

9. Professionalism

8.07/10

Nationwide Average: 8.31/10

Comment Dots

One Stop Moving & Storage generally receives high praise for their crew's professionalism, efficiency, and polite manner, although there are notable instances of unprofessional behavior and dissatisfaction among some clients.

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Recent Reviews Mention...

professional conduct during move

amazing job navigating 4 story townhouse

unprofessional behavior mentioned

10. Conflict Handling

3.33/10

Nationwide Average: 4.07/10

Comment Dots

One Stop Moving & Storage generally falls short in adequately addressing and correcting issues, yet there are a notable few instances where the company made commendable efforts to resolve problems and satisfy customers.

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Recent Reviews Mention...

denied liability and showed no sympathy

no remedy was provided after the issue

did not correct the issue of no-show

11. Precision & Care

8.09/10

Nationwide Average: 8.01/10

Comment Dots

One Stop Moving & Storage generally receives high praise for the careful and attentive handling of belongings, though there are notable instances of dissatisfaction concerning damaged items and property.

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Recent Reviews Mention...

packed and moved computers and office equipment with care

they broke several items

they were careful with items

Customer Insights icon

Customer Insights

Cost: $ 706.00 from 7 reviews

Hourly Minimum: 4 hours from 11 reviews


Local Move Duration: 4 hours from 41 reviews

Interstate Move Duration: 2 days from 10 reviews

Great Crew Members icon

Great Crew Members

EladElad was responsive and accessible throughout
Luis, Carlos, Hermillocareful, efficient and friendly made moving easy
Elidemonstrated careful and thorough work
Craig,Jose,Lunanavigated my 4 story townhouse and worked hard
GarrettGarrett was very professional on call
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact One Stop Moving & Storage

Location
6260 Marindustry Dr, San Diego, CA, 92121
Phone
(858) 633-8600
Link
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