Moving may not seem fun, but Stella Moving & Delivery might just change your opinion about it. A local San Diego, CA moving company, it's served the community with fast and efficient relocation services since 2018. It may be a young business, but Stella Moving & Delivery has proven its mettle offering exceptional customer service backed by rave customer reviews. It's a full-service moving company that can cover all your relocation needs such as packing, loading, and transport. And it also offers tailored services for seniors, offices, and even storage solutions. Stella Moving & Delivery storage facilities are humidity and climate-controlled to keep any item you store in pristine condition. It's got you covered whether you need long-term, short-term, or temporary storage during your move.
Stella Moving & Delivery
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Stella Moving & Delivery
Additional Cities Served: Chula Vista, Oceanside, Carlsbad, El Cajon, San Marcos, LakewoodShow More >
Moving Services
- Local moving
- Longdistance moving
- Small moves
- Lastminute moves
- Furniture moving
- Packing and unpacking
- Piano moving
- Appliance moving
- Commercial moving
- Storage solutions
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Stella Moving & Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stella Moving & Delivery consistently receives high praise for their professionalism, efficiency, and exceptional moving services, though a few experiences noted significant dissatisfaction due to fees and incomplete services.
Recent Reviews Mention...
“amazing work by Hercules and Junior”
“Alex and Erick did a great job”
“Angel and Junior moved our furniture efficiently”
2. Punctuality
Nationwide Average: 8.07/10
Stella Moving & Delivery overwhelmingly receives positive remarks for their timely arrivals, promptness, and consistent on-time performances with only occasional feedback about delays or rescheduling.
Recent Reviews Mention...
“punctual”
“they were punctual”
“arrived early”
3. Affordability
Nationwide Average: 7.69/10
Stella Moving & Delivery is predominantly praised for providing very reasonable and competitive rates, good value, and often coming in under budget, though a few customers have raised concerns about confusing quotes and unexpected charges.
Recent Reviews Mention...
“a very reasonable price”
“came in under budget”
“quote process was confusing and misleading”
4. Communication
Nationwide Average: 7.53/10
Stella Moving & Delivery generally receives high praise for their responsiveness, attentiveness, and clear communication throughout the moving process, though a few reports of poor communication and difficulties with management indicate minor inconsistencies.
Recent Reviews Mention...
“great communication with owner Matthew”
“response time and followup were great”
“no clear communication about timeline for move”
5. Stick to Prices
Nationwide Average: 5.99/10
Stella Moving & Delivery generally maintains a strong reputation for transparency and accuracy in pricing, with many customers appreciating the adherence to initial quotes and the absence of hidden fees, though a few reported instances of misleading quotes and unexpected charges highlight some inconsistencies.
Recent Reviews Mention...
“didn't charge extra for weather delay”
“initial quote was misleading about hours needed”
“appreciated how charges were calculated transparently”
6. Speed
Nationwide Average: 8.58/10
Stella Moving & Delivery overwhelmingly receives praise for their efficiency and swiftness, with numerous clients highlighting their quickness and ability to complete moves ahead of schedule, despite a couple of isolated complaints suggesting otherwise.
Recent Reviews Mention...
“were very fast”
“efficient”
“Angel and Junior were efficient”
7. Friendliness
Nationwide Average: 8.91/10
Stella Moving & Delivery generally receives high praise for their crew's kindness, professionalism, and positive attitudes, with the vast majority of comments reflecting a very pleasant experience despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“Hercules and Junior were friendly”
“Angel and Junior were very kind”
“very professional and polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Stella Moving & Delivery consistently receives strong endorsements from most clients, who are highly likely to use their services in the future, despite a very few dissatisfied voices.
Recent Reviews Mention...
“would strongly recommend and use again”
“would hire Angel and Junior again”
“definitely recommend using them”
9. Professionalism
Nationwide Average: 8.31/10
Stella Moving & Delivery generally receives high praise for their professional conduct and efficient service, although there are isolated incidents of customer dissatisfaction regarding unprofessional behavior.
Recent Reviews Mention...
“professional”
“Angel and Junior were professional in their service”
“very professional and polite”
10. Conflict Handling
Nationwide Average: 4.07/10
Stella Moving & Delivery displays a polarized customer sentiment, with a mix of high praise for going above and beyond in service recovery, but also a substantial number of grievances regarding unresponsiveness and failure to compensate for issues.
Recent Reviews Mention...
“will not be reimbursed for any lost or damaged items”
“went above and beyond”
“Matthew went above and beyond on service issues”
11. Precision & Care
Nationwide Average: 8.01/10
Stella Moving & Delivery generally receives glowing reviews for their meticulous and protective handling of clients' belongings, though there have been a few instances of dissatisfaction regarding damaged or mishandled items.
Recent Reviews Mention...
“took care of all my materials”
“made sure all my items were properly secured”
“wrapped up all my furniture and made sure it was protected”
Customer Insights
Cost: $ 996.00 from 6 reviews
Hourly Minimum: 3 hours from 6 reviews
Local Move Duration: 4 hours from 29 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Hercules, Junior | both Hercules and Junior did amazing work |
| Alex,Erick | they were very helpful and fast |
| Hercules,Erick,Sergy | made the process stress free |
| Angel,Junior | they moved our furniture efficiently and were very kind |
| Gui,Eriek | were so helpful and conquered tough stairs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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