Russell's Moving and Storage is a trusted moving company based in San Fernando, serving the Greater Los Angeles Area. The company's founder, Russell, began his journey in the moving and storage industry at the age of 19 and has built the business with an old-school approach and family values. They provide moving services for both homes and offices, including those in Thousand Oaks, CA, offering free on-site and virtual quotes for clients. Russell's Moving and Storage is known for its sincerity, honesty, and organization, ensuring every customer is treated like family. With a personal touch and keen attention to detail, their primary goal is to create a memorable experience for every customer.
Russell's Moving and Storage
Very Good
based on 538+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Russell's Moving and Storage
Additional Cities Served: Burbank, Santa Barbara, Santa Paula, San Fernando, Calabasas, TehachapiShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Lastminute moving
- Furniture moving
- Commercial moving
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Russell's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.93/10
Nationwide Average: 8.44/10
Russell's Moving and Storage is overwhelmingly praised for its professional, efficient service and customer satisfaction, though a few reviews note potential issues with speed, competitiveness of rates, and item handling.
Recent Reviews Mention...
“great work by movers”
“best moving experience we've ever had”
“Russell's moving and storage provided professional service”
2. Punctuality
8.76/10
Nationwide Average: 8.07/10
Russell's Moving and Storage consistently demonstrates a high level of timeliness and promptness, with nearly all reviewers highlighting their on-time performance and efficiency during moves.
Recent Reviews Mention...
“slight delay but made up for it quickly”
“Handled my move in a timely manner”
“were prompt”
3. Affordability
7.45/10
Nationwide Average: 7.69/10
Russell's Moving and Storage generally satisfies customers with its reasonable pricing, though a few found it expensive; the majority highlight the company's efficient service and honest, below-estimate costs as key strengths.
Recent Reviews Mention...
“my cost was lower than estimated”
“price reasonable, not the cheapest but worth it”
“the move was 2.5x more expensive than before”
4. Communication
8.81/10
Nationwide Average: 7.53/10
Russell's Moving and Storage is highly praised for its effective, professional, and friendly interactions, showcasing a strong team effort and individual dedication to customer satisfaction, despite a few instances of unreturned calls.
Recent Reviews Mention...
“Tara in the office communicated effectively”
“Monique in the office was so helpful and great to communicate with”
“Tara coordinated everything smoothly”
5. Stick to Prices
6.88/10
Nationwide Average: 5.99/10
Russell's Moving and Storage generally maintains the integrity of their initial cost estimates, though some instances of pricing disputes and unexpected charges have been noted.
Recent Reviews Mention...
“they're honest which implies sticking to quoted prices”
“actual cost came in less than his bid”
“Honest pricing with no changes, simple flat fee”
6. Speed
8.85/10
Nationwide Average: 8.58/10
Russell's Moving and Storage is highly regarded for its swift and efficient moving services, although a few reports suggest some experiences with slowness and inefficiency.
Recent Reviews Mention...
“got my move done swiftly”
“the movers that were fast which indicates speediness”
“quick”
7. Friendliness
9.35/10
Nationwide Average: 8.91/10
Russell's Moving and Storage overwhelmingly receives praise for their respectful, kind, and professional demeanor, despite a few isolated complaints regarding behavior.
Recent Reviews Mention...
“crew was respectful and friendly”
“they were kind, fun”
“they were great”
8. Will Hire Again
8.62/10
Nationwide Average: 8.18/10
Russell's Moving and Storage enjoys overwhelmingly positive feedback, with a vast majority of customers expressing a strong desire to use their services again and recommending them to others, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“can't recommend them highly enough”
“would hire Russell's moving and storage again”
“would use them again and recommend to friends”
9. Professionalism
9.24/10
Nationwide Average: 8.31/10
Russell's Moving and Storage consistently demonstrates a high level of professionalism, expertise, and attention to detail, with overwhelmingly positive reviews highlighting the crew's professionalism, although there were a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“incredibly professional”
“Russell and his team were professional”
“very professional and crew did an amazing job”
10. Conflict Handling
4.66/10
Nationwide Average: 4.07/10
Russell's Moving and Storage demonstrates a polarized commitment, with instances of prompt resolutions and customer satisfaction contrasting sharply against multiple reports of refusal to address or rectify issues.
Recent Reviews Mention...
“did not attempt to resolve the issue”
“issue quickly resolved the next day”
“made sure that we were satisfied even with complications”
11. Precision & Care
8.86/10
Nationwide Average: 8.01/10
Russell's Moving and Storage consistently demonstrates exceptional care and attention to detail in packing and moving their clients' belongings, despite a few instances of mishandling and damage.
Recent Reviews Mention...
“handled my clients' possessions beautifully”
“treated our new home as if it were their own”
“items were inventoried making me feel they were handled with care”
Customer Insights
Local Move Duration: 8.5 hours from 3 reviews
Great Crew Members
| Cesar | Cesar is a superstar |
| Russell | Russell is a really good, standup guy |
| Stephanie, James, Miguel | attention to detail and eagerness to provide the best service |
| Tara | Tara in the office was commended for good communication |
| Russell | most recently used Russell for a home move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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