All Star Moving Service is a family-owned, full-service moving company located in San Francisco, CA. It has been serving the Bay Area for many years and has developed a reputation as a professional and trustworthy mover of household and business goods. Whether you are relocating to a new apartment, home, or office space, All Star Moving will send you a skilled team who can take care of everything. They will pack and unpack your items, protect your furniture with blankets and shrink wrap, and provide free use of wardrobe boxes. These movers are careful and experienced. They will do their best to lower your moving costs without compromising quality. Fully insured and licensed with the State of California Public Utilities Commission, All Star Moving has the credentials to ensure your move is nothing short of perfect. With so many moving services to choose from, you’ll be glad that All Star Moving is here for your every need.
All Star Moving Service
About All Star Moving Service
Additional Cities Served: San Francisco, Santa Rosa, Berkeley, Antioch, Richmond, Daly CityShow More >
Not Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of All Star Moving Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All Star Moving Service receives mixed reviews, with numerous customers praising the speed, efficiency, professionalism, and exceptional service of the movers, while a notable amount express dissatisfaction due to poor service quality, unprofessionalism, and issues such as overpricing and damages.
Recent Reviews Mention...
“great work by the movers”
“less efficient than 3 years ago ”
“not as efficient as before”
2. Punctuality
Nationwide Average: 8.07/10
All Star Moving Service generally demonstrates great punctuality with many customers reporting that the movers arrived on or before the scheduled time, despite a few instances of delay or miscommunication.
Recent Reviews Mention...
“started slowing down after the 2nd hour”
“showed up on time”
“reached right on time”
3. Affordability
Nationwide Average: 7.69/10
All Star Moving Service is overwhelmingly perceived as having competitive, if not unbeatable, pricing, despite a few instances of dissatisfaction regarding charges exceeding estimates.
Recent Reviews Mention...
“pricing may be slightly cheaper but not worth it”
“offered the same low hourly price ”
“they offered the same low hourly price”
4. Communication
Nationwide Average: 7.53/10
All Star Moving Service appears to have mixed reviews, with numerous customers experiencing significant barriers and poor interactions, while an equally strong segment praises the company, especially Michael, for being highly responsive and effective in communication.
Recent Reviews Mention...
“poor communication throughout the process”
“the company was responsive”
“Michael was super responsive to all my emails”
5. Stick to Prices
Nationwide Average: 5.99/10
All Star Moving Service has mixed reviews with significant praise for not adding hidden fees and criticism for occasional discrepancies from initial quotes.
Recent Reviews Mention...
“Michael fooled me with the pricing”
“stick to the quoted price”
“charged well beyond the quoted price”
6. Speed
Nationwide Average: 8.58/10
All Star Moving Service generally receives praise for being fast and efficient, though there are notable instances of dissatisfaction regarding slow and inefficient moves.
Recent Reviews Mention...
“took 7 hours for a two-bedroom move”
“took almost double time than last move ”
“it took almost double my last moving time”
7. Friendliness
Nationwide Average: 8.91/10
All Star Moving Service generally receives praise for their polite and accommodating crew, though there are a few instances of negative feedback regarding unfriendliness and unprofessional behavior.
Recent Reviews Mention...
“unfriendly crew members”
“very nice and made move lower stress”
“they were not friendly at all”
8. Will Hire Again
Nationwide Average: 8.18/10
All Star Moving Service has mixed feedback, with many customers expressing high satisfaction and loyalty, contrasting with a notable fraction who have had negative experiences and would not recommend or rehire the service.
Recent Reviews Mention...
“would not hire this company again”
“this will be the last time hiring them ”
“this will be the last time to hire them”
9. Professionalism
Nationwide Average: 8.31/10
All Star Moving Service receives mixed feedback, with numerous customers praising their professionalism and efficiency, while a significant portion criticizes their lack of professionalism and poor handling of items.
Recent Reviews Mention...
“crew lacked professionalism”
“movers were professional in behavior”
“did a poor quality job”
10. Conflict Handling
Nationwide Average: 4.07/10
All Star Moving Service generally shows a notable lack of initiative in addressing and rectifying issues, despite a few instances of positive actions to correct mistakes.
Recent Reviews Mention...
“lack of proper tools and unwillingness to fix issues”
“did not address the issue or rectify the wrongs”
“won't file a damage claim.”
11. Precision & Care
Nationwide Average: 8.01/10
All Star Moving Service has received mixed feedback, with numerous customers reporting great satisfaction in how their belongings were handled and protected, though there were also significant concerns about damage to furniture and items.
Recent Reviews Mention...
“furniture and items were damaged”
“did not want to take certain items”
“took precautions to move carefully”
Customer Insights
Cost: $ 1021.00 from 6 reviews
Hourly Minimum: 2 hours from 13 reviews
Local Move Duration: 4 hours from 56 reviews
Great Crew Members
Michael | Michael praised the employees |
Michael | movers followed all rules and were very accommodating |
Michael | crew were fast and careful with the move |
Michael | Michael was very responsive with making arrangements |
Michael | very responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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