Cross Country Movers Group is a team of relocation experts with over a decade of experience in helping thousands of Americans relocate all over the country. Based in Culver City, California, the company offers customizable moving assistance options to suit clients' needs. Their services include professional packing and unpacking, installation and assembly, auto transport, and storage. They provide residential, auto transport, and corporate relocation services with affordable pricing and a commitment to client satisfaction. The company takes care of each step of the moving process, from dismantling and packing belongings to transportation and reassembly. As versatile movers in San Francisco, CA, they cater to diverse moving requirements.
Cross Country Movers
Good
based on 662+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cross Country Movers
Additional Cities Served: Modesto, Alameda, South San Francisco, Martinez, San Pablo, HerculesShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 02/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Cross Country Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.87/10
Nationwide Average: 8.44/10
Cross Country Movers generally provides exceptional service, garnering numerous positive reviews for their professionalism, efficiency, and the care they take in moving, despite a handful of severely dissatisfied clients reporting poor experiences and damage to belongings.
Recent Reviews Mention...
“CCM has been a great go-to moving company”
“service started great but ended poorly”
“smooth and flawless experience”
2. Punctuality
8.47/10
Nationwide Average: 8.07/10
Cross Country Movers generally maintains a high standard of timeliness, with most customers reporting on-time arrivals and deliveries, despite a few instances of significant delays.
Recent Reviews Mention...
“consistently met me on time”
“car got picked up in the time frame scheduled”
“movers were there on time, 30 minutes late during delivery due to traffic”
3. Affordability
7.14/10
Nationwide Average: 7.69/10
Cross Country Movers generally offers competitive and reasonable prices, with many customers finding the service cost-effective and transparent, although there are notable instances of significant price increases beyond initial quotes.
Recent Reviews Mention...
“price was excellent”
“the competitive price I was quoted was the one I paid”
“not cheap, but experience was worth every dollar”
4. Communication
8.46/10
Nationwide Average: 7.53/10
Cross Country Movers generally offers exceptional service with a multitude of positive remarks highlighting their responsiveness, informative and helpful staff, and their ability to effectively keep clients informed throughout the moving process, though there are a few instances of dissatisfaction regarding responsiveness after filing claims or during reimbursement communications.
Recent Reviews Mention...
“they were communicative on times”
“communication declined after filing a claim”
“excellent lines of communication”
5. Stick to Prices
6.28/10
Nationwide Average: 5.99/10
Cross Country Movers generally demonstrates reliability and transparency, though there are notable instances of significant price increases and not adhering to initial quotes for a few customers.
Recent Reviews Mention...
“Did not stick to ethical business practices.”
“the one I paid”
“price was firm and reasonable, exactly the amount paid”
6. Speed
9.09/10
Nationwide Average: 8.58/10
Cross Country Movers predominantly receives high praise for their efficiency and quick service, with numerous references to faster-than-expected deliveries and the entire moving process being executed rapidly, despite a couple of reports of delays.
Recent Reviews Mention...
“efficient in conducting the move”
“got delivered in a timely manner”
“whole move was done in less than 3 hours”
7. Friendliness
8.97/10
Nationwide Average: 8.91/10
Cross Country Movers is overwhelmingly recognized for their polite, professional, and exceedingly friendly staff, despite a few isolated negative experiences.
Recent Reviews Mention...
“so friendly during the move”
“crew’s foreman was very pleasant”
“crew was very polite”
8. Will Hire Again
7.64/10
Nationwide Average: 8.18/10
Cross Country Movers has overwhelmingly positive feedback from customers who would recommend and use their service again, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“I recommended them and they were very helpful”
“would not hire again”
“recommend this company and would hire again”
9. Professionalism
7.89/10
Nationwide Average: 8.31/10
Cross Country Movers generally receives high praise for their professionalism, with numerous reviews highlighting the crew's professional conduct in packing, reassembling, and delivering items, despite a few reports of unprofessional behavior and issues.
Recent Reviews Mention...
“unprofessional handling of items”
“Expecting unprofessional management and handling.”
“very professional when packing my stuff”
10. Conflict Handling
4.73/10
Nationwide Average: 4.07/10
Cross Country Movers has mixed feedback with several customers praising their flexibility and problem-solving attitude, while a considerable number express dissatisfaction with the company's response to claims and handling of damaged items.
Recent Reviews Mention...
“slow response to my claim”
“Doubtful of their willingness to right a wrong.”
“flexible with the delivery date”
11. Precision & Care
7.55/10
Nationwide Average: 8.01/10
Cross Country Movers generally demonstrates a high level of diligence and attentiveness, with most customers reporting that their belongings were carefully packed, handled, and delivered intact, although there were notable exceptions of significant damage and neglect.
Recent Reviews Mention...
“they had blankets for furniture to not damage items”
“my dishes and tv were shattered”
“Expecting missing or damaged items.”
Customer Insights
Cost: $ 6184.00 from 5 historical data points
Local Move Duration: 2.5 hours from 3 reviews
Interstate Move Duration: 10 days from 15 reviews
Great Crew Members
| Joseph C | orchestrated everything flawlessly |
| Sean | Sean had amazing communication |
| Nick G. | Nick clearly explained the whole process to me |
| Kelly | always so a pleasure to talk to |
| Luke | coordinator who was professional and patient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Cross Country Movers
101 California St # 2710, San Francisco, CA, 94111
(628) 877-7137
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