Based in San Francisco, CA, Good Green Moving is a high-quality moving company that is concerned with delivering comprehensive and affordable moving services, while placing a high emphasis on customer satisfaction and environmental stewardship. Since its establishment in 2012 by founders Jonathan and Anna, the company has completed numerous moves, significantly reduced its carbon footprint, and served a plethora of locations. It offers a wide range of services including local and long-distance moving for both residential and commercial clients, as well as storage solutions. Good Green Moving strives to use sustainable resources, minimize fuel consumption, and makes a point to donate to environmental charities with each move. Over the years, they've managed to donate a substantial amount of goods and services to various organizations, all while minimizing carbon emissions.
Good Green Moving
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Residential Moving Services
- Commercial Moving Services
California Moving License
Revoked
Last Checked: 12/06/24Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Good Green Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Good Green Moving has overwhelmingly received praise for their excellent and efficient service, eco-friendly practices, and professional demeanor, despite a small number of critical reviews highlighting issues with service quality.
Recent Reviews Mention...
“Quality of service was very poor due to the theft and damage.”
“great work by movers”
“they damaged multiple items and poor response”
2. Punctuality
Nationwide Average: 8.07/10
Good Green Moving overwhelmingly demonstrates a strong commitment to being on time, with numerous reviews praising their timely arrivals and effective communication regarding scheduling, despite a few instances of delays.
Recent Reviews Mention...
“Kept me updated on their ETA despite rain and traffic”
“arrived on time”
“missed bin drop and moving appointment for 3 hours with no communication”
3. Affordability
Nationwide Average: 7.69/10
Good Green Moving appears to be highly regarded for its competitive and reasonable pricing, with many customers praising the company for both its quotes and final charges being generally lower than expected, despite a few instances of dissatisfaction regarding billing practices.
Recent Reviews Mention...
“charged more than the quote with no justification”
“gave us the best price”
“reduce the cost of moving”
4. Communication
Nationwide Average: 7.53/10
Good Green Moving has predominantly received high praise for their responsiveness and professionalism, with numerous mentions of their efficient, friendly, and communicative service, despite a handful of critical reviews highlighting issues with responsiveness and professionalism.
Recent Reviews Mention...
“haven't responded to emails, texts, or calls”
“they have been totally unresponsive to my claims”
“no responses to my texts, emails, and phone calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Good Green Moving generally earns high praise for accurately predicting costs and frequently charging less than their initial estimates, despite a few reports of unexpected fees and higher charges.
Recent Reviews Mention...
“billed more than the balance due without an accounting”
“managed to fit all my stuff plus some extra things”
“gave us the most affordable quote out of all movers”
6. Speed
Nationwide Average: 8.58/10
Good Green Moving generally receives high praise for being fast, efficient, and completing moves quickly, although a few customers noted concerns with pace due to hourly billing or perceived slow work.
Recent Reviews Mention...
“They moved so fast I felt like I was a snail”
“Vinny and Jorge G got everything moved very quickly”
“quick with their work despite pouring rain”
7. Friendliness
Nationwide Average: 8.91/10
Good Green Moving consistently demonstrates exceptional friendliness and positive team interactions, highlighting their commitment to great customer service, with nearly all reviews praising their accommodating, polite, and genuinely nice attitude throughout the moving process.
Recent Reviews Mention...
“they are friendly”
“The two movers, Miguel and Anthony, were polite and friendly”
“team members' interactions were positive”
8. Will Hire Again
Nationwide Average: 8.18/10
Good Green Moving receives overwhelmingly positive feedback, indicating that the vast majority of customers would eagerly rehire or recommend the company for future moves.
Recent Reviews Mention...
“would definitely not hire this company again.”
“would use again”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Good Green Moving is highly regarded with numerous accounts praising their politeness, efficiency, strong work ethic, and professionalism, although there are a few isolated complaints about unprofessional behavior.
Recent Reviews Mention...
“Unprofessional due to poor packing and handling.”
“crew was professional”
“recommend using a more professional company”
10. Conflict Handling
Nationwide Average: 4.07/10
Good Green Moving has shown a mix of responses, with many customers expressing dissatisfaction at their lack of action to rectify issues, while others praise the company and specific employees for their exceptional effort to resolve problems and accommodate needs effectively.
Recent Reviews Mention...
“did not rectify the situation with the missing items.”
“have not responded to resolve issues”
“make no attempt for resolutions”
11. Precision & Care
Nationwide Average: 8.01/10
Good Green Moving has a predominantly positive reputation, with many clients highlighting their professionalism, careful handling of belongings, and successful transportation of delicate items with minimal incidents of damage or mishandling.
Recent Reviews Mention...
“Items were damaged, scratched, and haphazardly packed.”
“items came back with gouges, cracks, and scratches”
“things lost, never delivered and broken”
Customer Insights
Local Move Duration: 4 hours from 15 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
Johnathan, Anna | major shout-out to Johnathan and Anna |
Jonathan, Eric, Edgar, Miguel, Anthony, Mark | Jonathan's passion for eco-friendly service, Eric's prompt answers, Edgar's helpful scheduling, Miguel and Anthony's politeness and speed, Mark's attentive service |
Jorge, Omar, Miguel, Aurelio, G, Saul, Cecibet | pleased with their work ethic and professionalism |
Jonathan, Eric, Vinny, Aurielo, Kadin, Clifton | handled challenging moving conditions well |
Miguel, Anthony, Lalo, Junior | pleasant and friendly as well as creative and strong |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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