Move Central Movers & Storage is a California-based moving firm with over ten years of experience. The company has locations in San Diego, Orange County, Los Angeles, and the Bay Area and serves the entire state of California and beyond. As a reputable moving service, they offer local storage, packing services, and long-distance movers. Known to deliver comprehensive, hassle-free services, they also provide free boxes and a month of complimentary storage. Their customer satisfaction rate stands at 97%, based on over 1,500 reviews. Their team of professional movers carefully selected and regularly vetted, this ensures quality service equalling that of the top movers in San Francisco, CA.
Move Central Movers & Storage
About Move Central Movers & Storage
Additional Cities Served: Berkeley, Daly City, South San Francisco, San Rafael, San Pablo, LarkspurShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Office Moves
- Packing Services
- Storage
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Summarized Review of Move Central Movers & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move Central Movers & Storage generally offers stress-free, efficient, and highly satisfactory moving and storage services, with the majority of customers praising their work, though there are notable exceptions where customers experienced issues with lost items, hidden fees, and service inefficiencies.
Recent Reviews Mention...
“Move Central made my move stress-free and efficient”
“made my long-distance move stress-free”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Move Central Movers & Storage generally receives high praise for their timeliness and promptness, despite a few reports of significant delays and unresponsiveness.
Recent Reviews Mention...
“arrived on time”
“they arrived on time”
“arrived on schedule”
3. Affordability
Nationwide Average: 7.69/10
Move Central Movers & Storage receives mixed feedback, with many praising its reasonable pricing and deals, while a significant number of customers complain about unexpected and hidden fees.
Recent Reviews Mention...
“prices are fair”
“inexpensive”
“inexpensive”
4. Communication
Nationwide Average: 7.53/10
Move Central Movers & Storage has received mixed reviews, with several customers praising their professionalism and responsiveness, while a significant number criticized their lack of communication and responsiveness.
Recent Reviews Mention...
“staff were kind and professional”
“didn't take responsibility for their actions”
“excellent communication from start to finish”
5. Stick to Prices
Nationwide Average: 5.99/10
Move Central Movers & Storage consistently fails to honor their initial quotes, frequently citing undisclosed or hidden fees, inflating charges and work times, and deviating from the agreed service terms.
Recent Reviews Mention...
“claimed it's not their responsibility”
“did not stick to quoted prices due to undisclosed fees”
“quote was not stuck to because of hidden fees”
6. Speed
Nationwide Average: 8.58/10
Move Central Movers & Storage has predominantly been praised for their swiftness and efficiency, although a significant minority of customers have expressed dissatisfaction, citing deliberate slowness and inefficiency.
Recent Reviews Mention...
“worked quickly”
“movers were swift”
“swiftly moved all my items”
7. Friendliness
Nationwide Average: 8.91/10
Move Central Movers & Storage generally receives praise for their polite and courteous staff, though there are notable instances of unprofessional behavior that mar their record.
Recent Reviews Mention...
“they are friendly”
“pleasant”
“they were quite polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Move Central Movers & Storage appears to have a predominantly positive customer sentiment, with many clients expressing an eagerness to use their services again, despite a noticeable minority having had negative experiences.
Recent Reviews Mention...
“couldn't have asked for a better experience”
“would definitely hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Move Central Movers & Storage generally receives high praise for its team's competency and polite conduct, despite a few critical remarks about unprofessional behaviors and incidents.
Recent Reviews Mention...
“movers were competent”
“They were professional”
“team was effective and pleasant”
10. Conflict Handling
Nationwide Average: 4.07/10
Move Central Movers & Storage consistently demonstrates a lack of effort and responsibility in addressing customer issues and rectifying damage or loss.
Recent Reviews Mention...
“claimed not their responsibility for damaged/lost items”
“no effort to right any wrongs”
“would not respond to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Move Central Movers & Storage appears to generally excel according to many customers, though there is a notable number of clients who experienced significant mishandling of their possessions.
Recent Reviews Mention...
“my items arrived safely, no damage”
“they handled my possessions with great care”
“did not bring up boxes, damaging property”
Customer Insights
Cost: $ 2029.00 from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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