Moving Forward is a locally owned and owner-operated moving company that is professionally staffed, licensed, and fully insured. Located in San Francisco, it provides residential and commercial moving services to the entire Bay Area, including Redwood City, Palo Alto, and Sunnyvale. Its professional team of movers is backed by the Diamond Certified Performance Guarantee, which means they deliver uncompromised service every time, no matter what kind of move you need. All employees are bonded and vetted for trustworthiness before joining Moving Forward’s family of qualified movers. Whether you’re moving to a local neighborhood or shipping your items to longer distances outside of the San Francisco, CA area, this company has the practical experience to make it happen seamlessly. Moving Forward charges no extra fees for large, bulky items or stairs.
Moving Forward
Moving Services
- Residential, office, and commercial moving services
- Moving large items outside of one house, and into another
- Moving boxes that have already been packed
- Providing the truck needed to move the items and driving the items to the new home
- Shipping items to longer distances, if needed, outside of the San Francisco area
- Packing, organizing and prepping items that need to be moved
- Affordable payment options
- No extra fees for large, bulky items or stairs
- Friendly and helpful crew
- Expert movers for moving out of the San Francisco area
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Moving Forward
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moving Forward is overwhelmingly praised for its exceptional service, efficiency, and professionalism, having garnered numerous glowing reviews with only a handful of dissatisfactions mentioned.
Recent Reviews Mention...
“Best movers ever made moving easy”
“great work by movers”
“great job especially with heavy objects”
2. Punctuality
Nationwide Average: 8.07/10
Moving Forward consistently demonstrates exceptional timeliness, with nearly all reviews praising their on-time arrivals and efficient service, apart from a singular complaint about no-show instances.
Recent Reviews Mention...
“showed up on time”
“showed up right on time”
“exactly on-time”
3. Affordability
Nationwide Average: 7.69/10
Moving Forward is highly regarded for its reasonable, transparent, and competitive pricing, with the vast majority of customers emphasizing the company's exceptional value despite a few noting higher than expected charges.
Recent Reviews Mention...
“move was completed at a reasonable cost”
“not worth the price paid”
“found their pricing to be the best in SF”
4. Communication
Nationwide Average: 7.53/10
Moving Forward overwhelmingly demonstrates exceptional responsiveness and professionalism, with a vast majority of clients noting outstanding phone, email, and in-person interactions despite a few isolated reports of unresponsiveness.
Recent Reviews Mention...
“flexible and accommodating to our needs”
“Sarah the coordinator got me scheduled quickly”
“they confirmed via text up until the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Moving Forward demonstrates a strong commitment to transparency and honesty, with the vast majority of customer feedback indicating satisfaction with their adherence to the initially agreed prices, despite a couple of instances of deviation.
Recent Reviews Mention...
“no hidden fees and no surprises”
“received COl exactly as requested”
“Cost was hourly plus fuel, no surprises.”
6. Speed
Nationwide Average: 8.58/10
Moving Forward overwhelmingly impresses with numerous accounts of quick, efficient services, demonstrating that they consistently exceed expectations in speed and productivity during moves.
Recent Reviews Mention...
“move was completed quickly”
“had our items moved out quickly”
“movers were really efficient”
7. Friendliness
Nationwide Average: 8.91/10
Moving Forward consistently delivered exceptional service through their courteous, professional, and genuinely kind interactions, receiving overwhelmingly positive feedback with minimal exceptions.
Recent Reviews Mention...
“team was respectful and accommodating”
“very pleasant to work with”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Moving Forward overwhelmingly receives positive feedback for their service, with customers frequently expressing a high likelihood of rehiring and recommending the company to others.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Moving Forward is overwhelmingly praised for its exceptionally competent, accommodating, hard-working, and efficient team, demonstrating a strong commitment to professionalism despite a few isolated criticisms.
Recent Reviews Mention...
“team conducted themselves professionally”
“Professional”
“exceptionally competent and accommodating”
10. Conflict Handling
Nationwide Average: 4.07/10
Moving Forward demonstrates a high level of commitment and exceptional service, especially noted in instances of going above and beyond to rectify issues, despite a few instances of non-response and unresolved issues.
Recent Reviews Mention...
“owner offered to repair the damaged lamp”
“did not respond to request for explanation or refund”
“no response to multiple messages and emails”
11. Precision & Care
Nationwide Average: 8.01/10
Moving Forward consistently demonstrates exceptional attentiveness and diligence, ensuring that belongings are moved without damage, indicating overwhelmingly positive feedback from customers regarding their careful and respectful approach.
Recent Reviews Mention...
“respectful of the property and our items”
“nothing was damaged”
“lamp was damaged on transit”
Customer Insights
Local Move Duration: 5 hours from 23 reviews
Great Crew Members
Luis | Luis and his team did fantastic work |
Manuel, Francisco, Elder | went above and beyond |
Luis | Luis and his team were amazing |
Luis | Luis and his guys were amazing and very quick |
Luis, Byron | Luis and Byron were fantastic, quick, efficient, and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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