Run Run Moving Company, based in San Francisco, has been offering professional local moves for both residential and commercial customers in the Bay Area since 1992. With language compatibility in English, Cantonese, and Mandarin, the company has a significant track record, boasting 30 years of moving experience, having moved over 3,000 pianos, and served more than 10,000 families. In addition, they have also been providing their services to Berkeley, CA movers. Along with local moves, the company handles long distance relocations. Their services include packing and unpacking of items, providing all necessary supplies for the move, and assistance with fragile items. The company customizes plans to fit customer needs and offers free quotes, free wardrobe boxes, and free moving pads & wraps.
Run Run Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Run Run Moving Company
Moving Services
- Cheap, Economical, Fast Bay Area & Long Distance Handling
- Small, Single House, Apartment/Condo, Studio Apartment, Office Space (please specify)
- Piano
- Pool Table
- Appliance
- LastMinute
- Furniture
- Hourly
- Packing
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Run Run Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Run Run Moving Company receives predominantly positive feedback for their moving services, though there are several reports of negative experiences, highlighting issues with professionalism and handling of belongings.
Recent Reviews Mention...
“great work at a great pace”
“great service by movers”
“great service and made the move easy”
2. Punctuality
Nationwide Average: 8.07/10
Run Run Moving Company receives mixed reviews, with numerous clients praising their timeliness while a significant number express dissatisfaction due to delays and unproductive time usage.
Recent Reviews Mention...
“they are prompt”
“they did everything on time”
“They are punctual”
3. Affordability
Nationwide Average: 7.69/10
Run Run Moving Company is generally perceived as offering reasonable and affordable rates, despite some complaints about extra fees and billing practices.
Recent Reviews Mention...
“can't beat the price”
“worked with my budget”
“upfront on all costs and no hidden fees”
4. Communication
Nationwide Average: 7.53/10
Run Run Moving Company displays a mix of highly positive and negative experiences, with customers appreciating their friendliness and responsiveness but also criticizing them for dishonesty and blocking contact attempts.
Recent Reviews Mention...
“very responsive and flexible in coordination”
“very friendly service from everyone”
“very responsive in the coordination process”
5. Stick to Prices
Nationwide Average: 5.99/10
Run Run Moving Company generally falls short of maintaining their initial quotes, often aiming to levy additional charges, despite a few instances where they adhered to or came in below estimated costs.
Recent Reviews Mention...
“no hidden fees”
“try to charge extra fees”
“overcharged me for their services”
6. Speed
Nationwide Average: 8.58/10
Run Run Moving Company generally receives high praise for their efficiency and speed, despite a few reports of slow service.
Recent Reviews Mention...
“work at a great pace”
“didn't slow down, very laborious move”
“moved efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Run Run Moving Company generally receives high praise for their service, with many customers describing the staff as polite, humble, and helpful, despite a few reports of rude and aggressive behavior.
Recent Reviews Mention...
“very friendly service from everyone”
“persevered with difficult couch move”
“very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Run Run Moving Company receives high praise and strong rehire intentions from many customers, alongside a notable fraction of customers expressing strong disapproval and a definitive unwillingness to rehire.
Recent Reviews Mention...
“used their services for several years”
“highly recommend and would hire again”
“would gladly hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Run Run Moving Company receives mixed reviews, with some customers praising their expertise and attention to detail, while others criticize them for unprofessional behavior, including poor conduct and aggression.
Recent Reviews Mention...
“crew is very professional”
“great work by movers”
“used the right equipment and very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Run Run Moving Company demonstrates a consistent failure to address and rectify issues, showing a lack of sincere apology or effort to resolve complaints from customers.
Recent Reviews Mention...
“even helped repair my drawers”
“issues were not addressed after reporting”
“owner didn't give a sincere apologize”
11. Precision & Care
Nationwide Average: 8.01/10
Run Run Moving Company demonstrates a mix of proficient and careful handling with notable instances of damages and mishandling, reflecting varied customer experiences.
Recent Reviews Mention...
“they are careful with items”
“took extra care handling my stuff”
“handled heavy furniture carefully”
Customer Insights
Local Move Duration: 7.5 hours from 10 reviews
Great Crew Members
| Juan, Alan, Ming | Thank you guys! |
| Michelle, Kalvin | my experience is always amazing with them |
| KWong, Song | very detailed oriented and moved efficiently |
| Wu | very diligent and efficient, helped with difficult tasks |
| Wu | super diligent and efficient, protected items well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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