If you’re looking for a licensed and insured moving company in San Francisco, California then Zapt Movers might be the one for you. Its owner Pedro has been in the transportation industry since 2008 and established Zapt Movers in 2018 as a family-owned and operated moving company. It offers moving services in Concord, CA for local and long-distance relocation whether you are a family moving into a new home or a small business moving into a bigger office. As a full-service mover, it provides everything you’ll need to get all your belongings from one place to another including packing and unpacking, furniture pads, shrink wrap, and even disassembling and reassembling furniture.
Zapt Movers
Superb
based on 2973+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Zapt Movers
Additional Cities Served: Vallejo, Berkeley, Fairfield, Richmond, San Mateo, Redwood CityShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Residential Moving
- Commercial Moving
- Furniture Moving
- Packing Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Zapt Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.23/10
Nationwide Average: 8.44/10
Zapt Movers receives overwhelmingly positive reviews for their exceptional service, efficiency, and professionalism, though there are a few instances of dissatisfaction due to damages and poor communication.
Recent Reviews Mention...
“great from beginning to end”
“extremely pleased with this company”
“recommend this company and would hire again”
2. Punctuality
8.97/10
Nationwide Average: 8.07/10
Zapt Movers generally maintains a reputation for arriving on time or even early, with a majority of customers praising their timeliness, despite a few reports of delays and rescheduling issues.
Recent Reviews Mention...
“were on time”
“they showed up on time”
“timeliness and update on timing were excellent”
3. Affordability
9.34/10
Nationwide Average: 7.69/10
Zapt Movers is generally praised for offering competitive and fair pricing, often being seen as providing great value and beating competitor prices, though there are a few isolated complaints about pricing discrepancies.
Recent Reviews Mention...
“the pricing is fair”
“price beat their competitors”
“under budget implies affordability”
4. Communication
8.86/10
Nationwide Average: 7.53/10
Zapt Movers generally receives high praise for their responsiveness, professionalism, and thorough communication, despite a few isolated reports of negative experiences.
Recent Reviews Mention...
“excellent communication from the beginning”
“provided the estimate in a timely manner”
“very flexible to work with”
5. Stick to Prices
8.64/10
Nationwide Average: 5.99/10
Zapt Movers generally receives high praise for accurate and honest pricing, although there are a few reports of unexpected additional charges.
Recent Reviews Mention...
“price was exactly as quoted”
“quote was very accurate, no surprises”
“Did not start charging until ready to work”
6. Speed
9.42/10
Nationwide Average: 8.58/10
Zapt Movers consistently receives high praise for fast, efficient moves, with feedback highlighting their quick loading, packing, unloading, and overall expeditious service, though there are a few isolated reports of slower performance.
Recent Reviews Mention...
“fast in packing and unpacking”
“will not waste single minutes”
“handled the move with patience and timeliness”
7. Friendliness
9.63/10
Nationwide Average: 8.91/10
Zapt Movers consistently receives praise for their courteous, respectful, and friendly service, though there are a few isolated reports of disrespect and language barriers impacting customer experiences.
Recent Reviews Mention...
“they were friendly”
“movers were courteous and respectful”
“movers were friendly”
8. Will Hire Again
9.08/10
Nationwide Average: 8.18/10
Zapt Movers is overwhelmingly recommended by clients who are highly likely to use their services in the future, though there are a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“definitely recommend them”
“highly recommend this company”
“would definitely hire again”
9. Professionalism
9.11/10
Nationwide Average: 8.31/10
Zapt Movers is consistently praised for their organization, respect, efficiency, and professionalism, though there are a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“they are very professional”
“movers displayed excellent organization and respect”
“movers were professional”
10. Conflict Handling
5.62/10
Nationwide Average: 4.07/10
Zapt Movers shows a mix of highly positive responses praising their proactive problem resolution and severe criticism for lack of accountability and poor customer service in handling issues.
Recent Reviews Mention...
“fixed a broken piece of furniture”
“offered substandard solutions, no accountability.”
“reloaded items to fix van problems”
11. Precision & Care
9.08/10
Nationwide Average: 8.01/10
Zapt Movers generally receives high praise for their meticulous and protective approach to moving customers' belongings, though a few reports of damage and negligence slightly mar their overall positive reputation.
Recent Reviews Mention...
“took excellent care of loading and wrapping”
“damaged an antique and desk by miss-assembly”
“handled the move with excellent care and organization”
Customer Insights
Cost: $ 663.00 from 10 historical data points
Hourly Minimum: 3 hours from 5 reviews
Local Move Duration: 3 hours from 38 reviews
Interstate Move Duration: 2 days from 18 reviews
Great Crew Members
| Alessandra | Alessandra was great at answering questions |
| Alessandra | great customer service representative |
| Ana | customer service was extremely friendly and responsive |
| Carolina | Carolina was so communicative and thorough |
| Orlando, Osman | these guys are the best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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