Established in 2001, Air 1 Moving and Storage is a residential and commercial moving company based in California that serves San Jose with local and long-distance relocation services. Unlike many other San Jose, CA moving companies, Air 1 Moving and Storage specializes in long-distance moves, including cross-country and even international moves. Air 1 Moving also performs local moves and offers a range of other relocation services to make your move as easy as possible, including packing, storage, and piano moves. This company's secure, climate-controlled storage units are available for short- and long-term storage.
Air 1 Moving & Storage
Very Good
based on 1162+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Air 1 Moving & Storage
Additional Cities Served: Sunnyvale, Santa Clara, Milpitas, Mountain View, San Ramon, Palo AltoShow More >
Moving Services
- Local Movers
- Long Distance Movers
- International Movers
- Piano Movers
- Storage Services
- Packing Supplies
- Moving Insurance
- Packing & Unpacking Service
- Art Installation Movers
- VIP Movers
Awards
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Summarized Review of Air 1 Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.11/10
Nationwide Average: 8.44/10
Air 1 Moving & Storage is overwhelmingly praised for its exceptional service, professionalism, and the stress-free moving experiences it provides, despite a few reports of dissatisfaction regarding pricing and service quality.
Recent Reviews Mention...
“trusted for long-distance moves and stress-free experience”
“always been impressed with their level of service”
“impressed with professionalism and attention to detail”
2. Punctuality
9.32/10
Nationwide Average: 8.07/10
Air 1 Moving & Storage receives overwhelmingly positive feedback for their consistency in being on time and efficiently managing schedules, despite a few reports of delays.
Recent Reviews Mention...
“team was punctual”
“they were efficient and prompt”
“let me know when they would arrive”
3. Affordability
8.53/10
Nationwide Average: 7.69/10
Air 1 Moving & Storage is generally perceived as providing a cost-effective and high-quality moving experience, with most customers highlighting very reasonable prices and great value, despite a few reports of prices being higher than initially quoted or expected.
Recent Reviews Mention...
“services meet budget”
“price was very reasonable”
“the price was very reasonable”
4. Communication
8/10
Nationwide Average: 7.53/10
Air 1 Moving & Storage predominantly excels with numerous instances of positive feedback highlighting their efficiency, responsiveness, and helpfulness, despite a few reports of communication difficulties and unresponsiveness.
Recent Reviews Mention...
“Dana was rude and didn't listen”
“customer service was outstanding”
“team was friendly, accommodating, and efficient”
5. Stick to Prices
6.46/10
Nationwide Average: 5.99/10
Air 1 Moving & Storage generally receives high praise for accuracy and adherence to initial estimates, though there are notable instances of significant price increases and unexpected charges that detract from an otherwise strong performance in this category.
Recent Reviews Mention...
“no unexpected unpleasant surprises in pricing”
“Pricing estimation ended up being extremely accurate”
“final price was right within their estimate”
6. Speed
9.29/10
Nationwide Average: 8.58/10
Air 1 Moving & Storage consistently receives high praise for being efficient, quick, and handling moves in a timely manner, notwithstanding a few reviews highlighting delays.
Recent Reviews Mention...
“they were efficient”
“packed and loaded all of my belongings in record time”
“efficient”
7. Friendliness
9.21/10
Nationwide Average: 8.91/10
Air 1 Moving & Storage predominantly receives praise for their courteous and professional team, despite a few isolated complaints of rudeness.
Recent Reviews Mention...
“Dana was rude and didn't listen”
“team was friendly”
“staff was friendly and helpful”
8. Will Hire Again
8.79/10
Nationwide Average: 8.18/10
Air 1 Moving & Storage has overwhelmingly positive feedback, with a vast majority of customers expressing high satisfaction and intent to use their services again, despite a few dissenting opinions regarding recommendation and pricing concerns.
Recent Reviews Mention...
“would recommend another company”
“Highly recommend and would use again”
“would hire again”
9. Professionalism
9.14/10
Nationwide Average: 8.31/10
Air 1 Moving & Storage overwhelmingly receives praise for their team's professionalism, skill, and attention to detail, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“team displayed professionalism and attention to detail”
“team was professional”
“team was professional”
10. Conflict Handling
3.43/10
Nationwide Average: 4.07/10
Air 1 Moving & Storage predominantly demonstrates a lack of follow-through and responsiveness in addressing customers' claims and compensating for damages, although there are isolated instances of satisfaction and efforts to ensure customer happiness.
Recent Reviews Mention...
“company did not follow up on a claim”
“never heard back to compensate for broken items”
“never responded to my claim”
11. Precision & Care
8.51/10
Nationwide Average: 8.01/10
Air 1 Moving & Storage receives overwhelmingly positive feedback for taking meticulous care of their customers' belongings, although there are a few instances of dissatisfaction due to damage or mishandling.
Recent Reviews Mention...
“felt completely taken care of”
“made sure belongings were packed and transported safely”
“took great care of our belongings”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 8 days from 10 reviews
Great Crew Members
| Carlos Ocasio | would highly recommend Carlos Ocasio and his team |
| Miguel | specifically mentioned for doing a fantastic job |
| Isaac | Isaac took care of my move from start to end |
| Itzik | owner gained trust and made the process clear |
| Itzitk, Amit | grateful for their entire team's effort |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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