Bay Area Express Moving is a San Jose-based mover with a reputation for trustworthiness. One of the Bay Area’s top-rated moving companies, it does local and long-distance relocations and specialty moves for items such as pool tables, safes, grand pianos, and golf carts. Bay Area Express Moving can have moving boxes and packing supplies delivered right to your door, including customized crates for any special items you may have. It also has a storage facility that is monitored 24/7 with security cameras and motion detectors. Its storage units offer a climate-controlled environment, ensuring the safety of your belongings no matter the weather outside. Bay Area Express Moving’s movers, packers, and coordinators are diligent, prompt, and polite, so you can rest assured your move will go smoothly from start to finish. With deep roots in the community, it is dedicated to providing efficient and hassle-free moving services in San Jose, CA. This moving company is fully licensed, insured, and bonded.
Bay Area Express Moving
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About Bay Area Express Moving
Additional Cities Served: Sunnyvale, Santa Clara, Milpitas, Mountain View, Cupertino, CampbellShow More >
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California Moving License
Denied
Last Checked: 12/10/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bay Area Express Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bay Area Express Moving has received a wide range of sentiments from customers, with many expressing great satisfaction for their moving services, while a significant number of reviews highlight serious issues including dishonesty, damage, and poor customer service.
Recent Reviews Mention...
“definitely appreciate this moving company”
“great work by movers”
“team was a pleasure to work with”
2. Punctuality
Nationwide Average: 8.07/10
Bay Area Express Moving has mixed reports of being highly timely and efficient with a notable portion of instances where they were significantly late or had communication issues regarding scheduling.
Recent Reviews Mention...
“showed up a little early”
“crew came on time”
“crew were tight on time”
3. Affordability
Nationwide Average: 7.69/10
Bay Area Express Moving receives mixed reviews, with some customers appreciating their competitive prices and reasonable quotes, while a significant number of others criticize the company for hidden costs, significant upcharges, and billing practices that substantially increase the final cost beyond the initial estimates.
Recent Reviews Mention...
“much cheaper than other companies”
“rates are better than most other companies”
“quoted a good price”
4. Communication
Nationwide Average: 7.53/10
Bay Area Express Moving seems to have a polarizing reputation with many customers praising their responsiveness and clarity while a significant number report issues with unresponsiveness, misleading information, and poor coordination during and after the moving process.
Recent Reviews Mention...
“explained everything to me”
“good on scheduling”
“estimator was prompt and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
Bay Area Express Moving displays a concerning inconsistency, with numerous customers expressing frustration over significant price increases from initial quotes, while a smaller segment reports satisfactory adherence to estimated costs.
Recent Reviews Mention...
“start time is recorded when they arrive”
“The estimate was quick, accurate”
“Accurate and upfront pricing”
6. Speed
Nationwide Average: 8.58/10
Bay Area Express Moving generally receives high praise for efficient and quick services, though there are concerns from a notable minority regarding delays and slow deliveries.
Recent Reviews Mention...
“knocked it all out in less than an hour”
“efficient and my move was done in one day”
“moved quickly”
7. Friendliness
Nationwide Average: 8.91/10
Bay Area Express Moving is predominantly praised for its patient, professional, and courteous service, though there are some reports of unprofessional behavior and rudeness.
Recent Reviews Mention...
“crew were so patient & professional”
“super nice”
“courteous with me and my family”
8. Will Hire Again
Nationwide Average: 8.18/10
Bay Area Express Moving has received a majority of positive feedback indicating a strong likelihood of repeat business, though there are notable instances of dissatisfaction and strong negative sentiments from a minority of customers.
Recent Reviews Mention...
“will definitely recommend this company”
“totally would recommend and will use them for future moves”
“will make Uplift the first call next time”
9. Professionalism
Nationwide Average: 8.31/10
Bay Area Express Moving receives mixed reviews, with many praising the team's professionalism, efficiency, and hard work, while a notable minority reports experiences of unprofessional behavior and a lack of professionalism.
Recent Reviews Mention...
“professional with moving my things”
“quick, professional, and patient”
“job well done”
10. Conflict Handling
Nationwide Average: 4.07/10
Bay Area Express Moving overwhelmingly demonstrates poor customer service and a significant lack of effort in addressing and rectifying issues related to damages, losses, and claims following their moving services.
Recent Reviews Mention...
“helped every way they could through issues”
“no care for damaged or missing items, unresponsive”
“still no answer from Tony after one year”
11. Precision & Care
Nationwide Average: 8.01/10
Bay Area Express Moving has received numerous commendations for diligently wrapping and moving items without damage, though there have been some significant complaints about broken, damaged, or lost items.
Recent Reviews Mention...
“nothing got broken”
“wrapped everything securely and moved it with care”
“Taking good care of my things”
Customer Insights
Cost: $ 5301.00 from 7 reviews
Local Move Duration: 3.5 hours from 3 reviews
Interstate Move Duration: 4 days from 21 reviews
Great Crew Members
| Randy | quick and efficient coordination |
| Mike | Mike is responsible and courteous |
| DeAngelo | DeAngelo was very kind and careful |
| support team | support team was great at their job |
| Joe | checked in a couple weeks later |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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