Ninja Movers is a professional moving company based in San Jose, offering services in the local metro area and beyond. The company is known for its attention to detail and personalized service, ensuring a smooth and efficient moving experience for its customers. While their exact number of years in business is not mentioned, they provide a wide range of services such as residential moving, commercial moving, packing and unpacking, and storage solutions. Their commitment to customer satisfaction and professionalism sets them apart from other moving companies in the industry.
Ninja Movers
based on 2605+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ninja Movers
Additional Cities Served: Campbell
California Moving License
Revoked
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ninja Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.52/10
Nationwide Average: 8.44/10
Ninja Movers generally receives high praise for their efficiency, professionalism, and ability to provide a stress-free moving experience, despite a few instances of dissatisfaction and concerns regarding service and ethical practices.
Recent Reviews Mention...
“Movers were high and rude”
“Ninja Movers provided a stress-free experience”
“excellent job moving”
2. Punctuality
8.5/10
Nationwide Average: 8.07/10
Ninja Movers generally receives high praise for their ability to arrive on time, despite a few instances of tardiness and communication issues.
Recent Reviews Mention...
“Arrived right on time at 9am”
“were able to get there right after 10am”
“used Ninja Movers on 12/19/2021 from 8:30 am to 3:30 pm PST”
3. Affordability
6.87/10
Nationwide Average: 7.69/10
Ninja Movers generally provides great value with many customers highlighting their competitive pricing and reasonable costs, despite some reports of unexpected higher charges and price increases.
Recent Reviews Mention...
“far above any other quote I got”
“the price was doubled unexpectedly”
“charged significantly more than the quoted price”
4. Communication
7.2/10
Nationwide Average: 7.53/10
Ninja Movers has shown varying experiences, with many customers praising their responsiveness and clarity, while others have faced significant issues such as being transferred multiple times, experiencing rudeness, or encountering miscommunication, indicating inconsistency in their communication practices.
Recent Reviews Mention...
“transferred 4 different times before getting a quote”
“boss got into a shouting match”
“slow to respond to important requests”
5. Stick to Prices
5.33/10
Nationwide Average: 5.99/10
Ninja Movers has a mixed reputation with several customers expressing satisfaction with accurate and fixed pricing, while a significant number report discrepancies and hidden additional fees.
Recent Reviews Mention...
“provides a fixed price and don't charge by the hour”
“did not stick to the quoted price”
“charged me for the 3-hour minimum despite issues”
6. Speed
8.88/10
Nationwide Average: 8.58/10
Ninja Movers are mostly praised for being quick and efficient, though there are a few complaints about the rush and inefficiency in some instances.
Recent Reviews Mention...
“move seemed inefficient with negative behaviors”
“quick on getting everything off the truck”
“noticed they are in rush to leave”
7. Friendliness
8.84/10
Nationwide Average: 8.91/10
Ninja Movers generally receives high praise for their staff's polite, professional, and warm attitude, despite a few incidents of reported rudeness.
Recent Reviews Mention...
“Movers were rude”
“disrespectful and overfamiliar behavior”
“very friendly”
8. Will Hire Again
8.21/10
Nationwide Average: 8.18/10
Ninja Movers generally receives high praise with numerous customers highlighting their positive experiences and strong recommendations, despite a smaller group expressing dissatisfaction due to various issues.
Recent Reviews Mention...
“would not hire due to the situation”
“Highly recommended Ninja Movers”
“would highly recommend Ninja Movers”
9. Professionalism
8.26/10
Nationwide Average: 8.31/10
Ninja Movers generally maintains a high level of professionalism, with many customers commending the crew's professional behavior, efficiency, and meticulous handling of items, despite a few reports of unprofessional conduct.
Recent Reviews Mention...
“Movers were high and unprofessional”
“Prompt and professional service”
“very professional movers”
10. Conflict Handling
4.99/10
Nationwide Average: 4.07/10
Ninja Movers displays a mixed performance with sincere efforts and notable successes in resolving issues contrasted by numerous instances of inadequate responses and unresolved complaints.
Recent Reviews Mention...
“company did nothing about the situation”
“agreed on damage but overall response seems lacking”
“hide the damage and pretended nothing has happened”
11. Precision & Care
8.05/10
Nationwide Average: 8.01/10
Ninja Movers generally received praise for their meticulous and considerate approach, though there were notable instances of mishandling and damage reported by some customers.
Recent Reviews Mention...
“Took great care to disassemble and reassemble my furniture”
“took wonderful care of all items”
“electronic item and jewelry were missing”
Customer Insights
Cost: $ 1030.00 from 6 reviews
Hourly Minimum: 3 hours from 7 reviews
Local Move Duration: 5 hours from 37 reviews
Interstate Move Duration: 10 days from 11 reviews
Great Crew Members
| Alex | Alex made a memorable impression during the move |
| Lyndon, Osainu, Edgar | wrapped furniture well and prevented damage |
| Leeroy, Thai, Osamu | very professional, friendly and quick |
| Edgar, Osamu | great to work with Edgar again - very personable, professional |
| Jay | was communicative during booking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Ninja Movers
111 N Market St # 300, San Jose, CA, 95113
(408) 703-5480
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