NOR-CAL Moving Services, established in 1982, is a full-service moving company based in the San Francisco Bay Area. They have grown to become one of the largest moving companies in the Western U.S. and have earned multiple awards from Allied Van Lines. NOR-CAL's service area includes local, nationwide, and international moves. They provide packing, moving, and storage services for residential, commercial, and office moves, as well as specialized moving services for various industries. Need to compare them with other movers in San Jose, CA? They have a large client base, with over 2,500 active clients and a 98% retention rate, showcasing their dedication to providing stress-free moving experiences.
NOR-CAL Moving Services
based on 751+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About NOR-CAL Moving Services
Additional Cities Served: Santa Clara, Milpitas, Pleasanton, San Ramon, Cupertino, GilroyShow More >
Moving Services
- Office & Industrial Relocation
- Specialized Moves (Medical and Lab, Library, Hotel, Hospital)
- Moving Services (From Small Internal Move to Full Corporate Relocation)
- Packing/Crating (Artwork, Confidential Files, Laboratory Equipment)
- New and Existing Office Furniture/Modular Systems Furniture (MSF) Installation, Reconfiguration, Assembly, Disassembly
- Business CleanOuts
- Seismic Bracing/Ganging Pallet Racks (Tear Down, Move and Rebuild)
- Rigging Services for Large, Heavy Equipment
- OutofArea Nationwide Shipping of Equipment/Electronic Items
- Storage Services (Temporary or LongTerm)
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of NOR-CAL Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.19/10
Nationwide Average: 8.44/10
NOR-CAL Moving Services receives predominantly positive feedback for their professionalism and efficiency, though a smaller fraction of reviews highlight serious customer dissatisfaction and issues with their services.
Recent Reviews Mention...
“totally satisfied with a super move”
“they were AMAZING and handled everything wonderfully”
“great work by movers”
2. Punctuality
5.72/10
Nationwide Average: 8.07/10
NOR-CAL Moving Services experiences a mixed range of feedback, with notable instances of timely service countered by significant complaints of delays and missed appointments.
Recent Reviews Mention...
“took their sweet time to move”
“Were on time the day of the move”
“didn't show up for the appointment”
3. Affordability
5.8/10
Nationwide Average: 7.69/10
NOR-CAL Moving Services exhibits a mixed sentiment with significant praise for being reasonable and competitively priced, particularly for quality and comprehensive services, yet faces criticism for instances of high costs and overcharging in several cases.
Recent Reviews Mention...
“cost $30k for whole move”
“Reasonably priced, possibly due to building's negotiation”
“they were more expensive than other services”
4. Communication
5.52/10
Nationwide Average: 7.53/10
NOR-CAL Moving Services appears to have mixed reviews, with many customers praising their responsiveness and ease of contact, while a significant number report experiences of rudeness, unresponsiveness, and lack of follow-up.
Recent Reviews Mention...
“easy to organize details via email”
“Very rude employees”
“David kept me updated”
5. Stick to Prices
6.33/10
Nationwide Average: 5.99/10
NOR-CAL Moving Services shows a mixed performance with numerous customers praising their ability to stick to or even come in under budget, while a notable portion report being charged significantly over their initial quotes.
Recent Reviews Mention...
“stuck to the price quoted”
“quote was based on a fabricated number”
“move was done on estimate”
6. Speed
7.87/10
Nationwide Average: 8.58/10
NOR-CAL Moving Services generally receives high praise for their quick and efficient moving process, despite a few reports of delays and slow service.
Recent Reviews Mention...
“took their sweet time to move”
“unloaded everything quickly”
“whole apartment loaded and unloaded quickly”
7. Friendliness
7.99/10
Nationwide Average: 8.91/10
NOR-CAL Moving Services generally receives high praise for their polite, professional, and friendly demeanor, despite a few reports of rude behavior.
Recent Reviews Mention...
“very good, detail oriented, polite”
“very respectful and kind”
“Very rude employees”
8. Will Hire Again
6.33/10
Nationwide Average: 8.18/10
NOR-CAL Moving Services receives highly polarized feedback, indicating that while many customers have had excellent experiences and express strong loyalty and intentions to rehire, a significant portion of customers have had negative experiences leading them to deter others from hiring the company again.
Recent Reviews Mention...
“I'd recommend to anyone”
“would be happier to hire them again”
“didn't acknowledge fault and were very rude”
9. Professionalism
6.89/10
Nationwide Average: 8.31/10
NOR-CAL Moving Services displays a generally professional and efficient demeanor with several instances of unprofessional behavior and dissatisfaction noted by some customers.
Recent Reviews Mention...
“Move day team headed by Luis were very good”
“Professional and solution-oriented”
“Very rude and unprofessional behavior”
10. Conflict Handling
2.69/10
Nationwide Average: 4.07/10
NOR-CAL Moving Services demonstrates a mostly negative customer sentiment, with numerous instances of lack of response, failure to acknowledge faults, and insufficient attempts at rectification, despite occasional positive experiences regarding issue resolutions.
Recent Reviews Mention...
“didn't acknowledge they were wrong”
“didn't acknowledge they were at fault”
“didn't take ownership for the missed appointment”
11. Precision & Care
6.61/10
Nationwide Average: 8.01/10
NOR-CAL Moving Services evokes mixed reviews, with many praising their meticulousness and careful handling, while a notable number of clients report significant damage and mishandling of their items.
Recent Reviews Mention...
“didn't break or scratch one thing”
“I didn't have anything broken”
“nothing was broken”
Customer Insights
Local Move Duration: 4.5 hours from 5 reviews
Interstate Move Duration: 10 days from 8 reviews
Great Crew Members
| Paul Swaim,Luis | made organizing easy, headed a very good team |
| Reynaldo Iraheta | worked with Reynaldo and couldn't be happier |
| David Morgan | David was highly efficient and kept me updated |
| David Morgan | highly efficient, kept updates, quick assembly |
| Freddy, Bill Sutton, Mark Herberger | Freddy and Bill really care, Mark just started working with us |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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