Silicon Valley Moving & Storage

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MoversChevron RightCaliforniaChevron RightSan JoseChevron RightSilicon Valley Moving & Storage
based on 734+ data points
Circle Info

About Silicon Valley Moving & Storage

Family-owned and operated since 1990, Silicon Valley Moving & Storage is an award-winning interstate agent for Bekins Van Lines. It has over 30 years of experience with local, long-distance, state-to-state, and international moves. Silicon Valley accepts all types of jobs, from home and office moving to nationwide corporate and military relocations. This company also offers storage solutions, customer packing options, and packaging supplies with free box deliveries. If you need to take your car to your destination, Silicon Valley can handle that as well, so you won’t have to drive it yourself. These movers will make sure your vehicle is safe and secure while in transit. Silicon Valley Moving & Storage is proud to serve the San Jose community but is happy to help customers relocate anywhere in California or the country. This company is an AMSA-certified ProMover and a BBB-accredited business.

Moving Services

  • Local moving
  • Longdistance moving
  • International moving
  • Senior moving
  • Storage services
  • Packing services
  • Cheap moving services
  • Commercial moving
  • Furniture moving
  • Lastminute moving services

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1962166

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Silicon Valley Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.83/10

Nationwide Average: 8.44/10

Comment Dots

Silicon Valley Moving & Storage appears to receive a mix of overwhelmingly positive reviews praising their service, care, and professionalism, alongside notable instances of negative feedback highlighting issues like unethical practices, additional fees, and poor customer experiences.

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Recent Reviews Mention...

excellent experience with my local move

Silicon Valley Moving & Storage is the best

Top notch service provided

2. Punctuality

7.22/10

Nationwide Average: 8.07/10

Comment Dots

Silicon Valley Moving & Storage generally demonstrates reliability in arriving on time, although there are notable instances of significant delays and rescheduling issues.

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Recent Reviews Mention...

Crew arrived on time

not punctual and rescheduled multiple times

The move was on time

3. Affordability

5.86/10

Nationwide Average: 7.69/10

Comment Dots

Silicon Valley Moving & Storage has mixed reviews with several customers finding their services very reasonably priced while a significant number express concerns over hidden fees, overcharging, and exorbitant costs.

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Recent Reviews Mention...

fair price mentioned

cost was high compared to other companies

the price was affordable

4. Communication

6.72/10

Nationwide Average: 7.53/10

Comment Dots

Silicon Valley Moving & Storage has mixed reviews with numerous customers praising their responsiveness and proactive communication, while a significant portion also reports severe issues with consistency, professionalism, and responsiveness to concerns.

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Recent Reviews Mention...

Cheri was very welcoming on the business side

super professional and patient

communication was attempted but not effective

5. Stick to Prices

4.04/10

Nationwide Average: 5.99/10

Comment Dots

Silicon Valley Moving & Storage seems to have a significant number of customer complaints about not adhering to the original quotes, overcharging, and adding hidden fees, though there are a few instances of satisfaction with no unexpected charge changes.

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Recent Reviews Mention...

no issues with quoted prices mentioned

Accurate with no hassle suggests sticking to quoted prices

refuses to give a quote without every detail

6. Speed

7.76/10

Nationwide Average: 8.58/10

Comment Dots

Silicon Valley Moving & Storage generally receives high praise for their quick and efficient moving services, although there are notable exceptions where customers experienced significant delays.

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Recent Reviews Mention...

Joe and the SVM crew made the actual move a breeze

other company was faster for similar work

finished in a timely manner

7. Friendliness

8.41/10

Nationwide Average: 8.91/10

Comment Dots

Silicon Valley Moving & Storage mostly receives positive feedback about their crew's polite, considerate, and friendly demeanor, although there are a few significant concerns regarding unprofessional behavior and lack of friendliness in some instances.

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Recent Reviews Mention...

Joe and Cheri mentioned as awesome

Cheri was very welcoming, crew made the move easy

very nice

8. Will Hire Again

7.24/10

Nationwide Average: 8.18/10

Comment Dots

Silicon Valley Moving & Storage receives mixed reviews, with a notable number of customers expressing high satisfaction and intent to reuse or recommend their services, alongside a significant portion of customers expressing dissatisfaction and regret over their hiring decision.

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Recent Reviews Mention...

highly highly recommended, would hire again

would highly recommend Silicon Valley Moving

We recommend them to anyone

9. Professionalism

7.7/10

Nationwide Average: 8.31/10

Comment Dots

Silicon Valley Moving & Storage receives mixed feedback, with many clients praising their professionalism, hard work, and ethics, while a notable number of reviews criticize unprofessional behavior, including issues with management and crew conduct.

Reviews Mention icon

Recent Reviews Mention...

super professional conduct mentioned

crew made the move a breeze, very professional

mixed because one crew member was motivated and skilled

10. Conflict Handling

2.92/10

Nationwide Average: 4.07/10

Comment Dots

Silicon Valley Moving & Storage largely demonstrates a lack of commitment to redress issues, with the majority of feedback highlighting dissatisfaction in their response to complaints and resolution efforts.

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Recent Reviews Mention...

did not rectify issues with the contract or safe

takes no responsibility for missing items

only minor damage to three items

11. Precision & Care

8.17/10

Nationwide Average: 8.01/10

Comment Dots

Silicon Valley Moving & Storage generally receives high praise for their cautious and diligent packing and moving practices, but there are notable grievances about damages and mishandling that cannot be ignored.

Reviews Mention icon

Recent Reviews Mention...

handled my entire relocation with utmost care

amazed how efficient and careful they were with our furnishings

packed and unloaded belongings like their own

Customer Insights icon

Customer Insights

Local Move Duration: 5.5 hours from 4 reviews

Interstate Move Duration: 21 days from 3 reviews

Great Crew Members icon

Great Crew Members

Joe, Joe, Cherigreat packing, unloading, and overall service
CheriCheri and team handled relocation with care
Cheri, JoeCheri managed relocation efficiently, Joe made the move a breeze
Chericame over to review the move and pieces involved
Joeflexible of any changes request and quick to get the job done
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Silicon Valley Moving & Storage

Location
186 Barnard Ave, San Jose, CA, 95125
Phone
(408) 941-0600
Link
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