Family-owned and operated since 1990, Silicon Valley Moving & Storage is an award-winning interstate agent for Bekins Van Lines. It has over 30 years of experience with local, long-distance, state-to-state, and international moves. Silicon Valley accepts all types of jobs, from home and office moving to nationwide corporate and military relocations. This company also offers storage solutions, customer packing options, and packaging supplies with free box deliveries. If you need to take your car to your destination, Silicon Valley can handle that as well, so you won’t have to drive it yourself. These movers will make sure your vehicle is safe and secure while in transit. Silicon Valley Moving & Storage is proud to serve the San Jose community but is happy to help customers relocate anywhere in California or the country. This company is an AMSA-certified ProMover and a BBB-accredited business.
Silicon Valley Moving & Storage
About Silicon Valley Moving & Storage
Additional Cities Served: Sunnyvale, Santa Clara, Milpitas, Mountain View, Pleasanton, San RamonShow More >
Moving Services
- Local moving
- Longdistance moving
- International moving
- Senior moving
- Storage services
- Packing services
- Cheap moving services
- Commercial moving
- Furniture moving
- Lastminute moving services
California Moving License
Active
Last Checked: 12/06/24Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Silicon Valley Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Silicon Valley Moving & Storage appears to receive a mix of overwhelmingly positive reviews praising their service, care, and professionalism, alongside notable instances of negative feedback highlighting issues like unethical practices, additional fees, and poor customer experiences.
Recent Reviews Mention...
“excellent experience with my local move”
“Silicon Valley Moving & Storage is the best”
“Top notch service provided”
2. Punctuality
Nationwide Average: 8.07/10
Silicon Valley Moving & Storage generally demonstrates reliability in arriving on time, although there are notable instances of significant delays and rescheduling issues.
Recent Reviews Mention...
“Crew arrived on time”
“not punctual and rescheduled multiple times”
“The move was on time”
3. Affordability
Nationwide Average: 7.69/10
Silicon Valley Moving & Storage has mixed reviews with several customers finding their services very reasonably priced while a significant number express concerns over hidden fees, overcharging, and exorbitant costs.
Recent Reviews Mention...
“fair price mentioned”
“cost was high compared to other companies”
“the price was affordable”
4. Communication
Nationwide Average: 7.53/10
Silicon Valley Moving & Storage has mixed reviews with numerous customers praising their responsiveness and proactive communication, while a significant portion also reports severe issues with consistency, professionalism, and responsiveness to concerns.
Recent Reviews Mention...
“Cheri was very welcoming on the business side”
“super professional and patient”
“communication was attempted but not effective”
5. Stick to Prices
Nationwide Average: 5.99/10
Silicon Valley Moving & Storage seems to have a significant number of customer complaints about not adhering to the original quotes, overcharging, and adding hidden fees, though there are a few instances of satisfaction with no unexpected charge changes.
Recent Reviews Mention...
“no issues with quoted prices mentioned”
“Accurate with no hassle suggests sticking to quoted prices”
“refuses to give a quote without every detail”
6. Speed
Nationwide Average: 8.58/10
Silicon Valley Moving & Storage generally receives high praise for their quick and efficient moving services, although there are notable exceptions where customers experienced significant delays.
Recent Reviews Mention...
“Joe and the SVM crew made the actual move a breeze”
“other company was faster for similar work”
“finished in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Silicon Valley Moving & Storage mostly receives positive feedback about their crew's polite, considerate, and friendly demeanor, although there are a few significant concerns regarding unprofessional behavior and lack of friendliness in some instances.
Recent Reviews Mention...
“Joe and Cheri mentioned as awesome”
“Cheri was very welcoming, crew made the move easy”
“very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Silicon Valley Moving & Storage receives mixed reviews, with a notable number of customers expressing high satisfaction and intent to reuse or recommend their services, alongside a significant portion of customers expressing dissatisfaction and regret over their hiring decision.
Recent Reviews Mention...
“highly highly recommended, would hire again”
“would highly recommend Silicon Valley Moving”
“We recommend them to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Silicon Valley Moving & Storage receives mixed feedback, with many clients praising their professionalism, hard work, and ethics, while a notable number of reviews criticize unprofessional behavior, including issues with management and crew conduct.
Recent Reviews Mention...
“super professional conduct mentioned”
“crew made the move a breeze, very professional”
“mixed because one crew member was motivated and skilled”
10. Conflict Handling
Nationwide Average: 4.07/10
Silicon Valley Moving & Storage largely demonstrates a lack of commitment to redress issues, with the majority of feedback highlighting dissatisfaction in their response to complaints and resolution efforts.
Recent Reviews Mention...
“did not rectify issues with the contract or safe”
“takes no responsibility for missing items”
“only minor damage to three items”
11. Precision & Care
Nationwide Average: 8.01/10
Silicon Valley Moving & Storage generally receives high praise for their cautious and diligent packing and moving practices, but there are notable grievances about damages and mishandling that cannot be ignored.
Recent Reviews Mention...
“handled my entire relocation with utmost care”
“amazed how efficient and careful they were with our furnishings”
“packed and unloaded belongings like their own”
Customer Insights
Local Move Duration: 5.5 hours from 4 reviews
Interstate Move Duration: 21 days from 3 reviews
Great Crew Members
Joe, Joe, Cheri | great packing, unloading, and overall service |
Cheri | Cheri and team handled relocation with care |
Cheri, Joe | Cheri managed relocation efficiently, Joe made the move a breeze |
Cheri | came over to review the move and pieces involved |
Joe | flexible of any changes request and quick to get the job done |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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