Veteran- and family-owned since 2009, Southwest Movers performs residential and commercial moves. Whether you're moving locally or long-distance, this company has over a decade of experience ensuring your move goes as smoothly as possible. Southwest Movers is qualified to pack and move everything from everyday objects to fine art, pianos, safes, and more. This makes the excellent option for those who are looking to safely move their valuable items, whether it be down the street or across the country. As a well-known moving option in San Jose, CA, Southwest Movers has hundreds of five-star reviews and a reputation for professionalism.
Southwest Movers
Superb
based on 2723+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Southwest Movers
Additional Cities Served: Fremont, Hayward, Sunnyvale, Santa Clara, Richmond, MilpitasShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Cheap moving services
- Lastminute moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
Awards
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Summarized Review of Southwest Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.73/10
Nationwide Average: 8.44/10
Southwest Movers receives high praise for their professionalism, efficiency, and exceptional service, with customers frequently recommending them and citing superb experiences, although there are rare instances of dissatisfaction due to belongings being lost or damaged.
Recent Reviews Mention...
“Excellent communication and highly recommend their service”
“fantastic job with our move”
“Beyond expectations”
2. Punctuality
9.85/10
Nationwide Average: 8.07/10
Southwest Movers consistently demonstrates timely arrivals and efficient service, with a multitude of reviews praising their on-time performance and only a rare mention of lateness.
Recent Reviews Mention...
“Santiago 'Santi' and his crew were punctual”
“team was very punctual”
“punctual”
3. Affordability
8.97/10
Nationwide Average: 7.69/10
Southwest Movers is predominantly praised for their reasonable, fair pricing and great value for money, with a small number of reports suggesting higher costs.
Recent Reviews Mention...
“Pricing is very reasonable”
“Price was fair”
“Great prices too!”
4. Communication
9.38/10
Nationwide Average: 7.53/10
Southwest Movers generally impresses customers with responsiveness and clear communication, with multiple commendations for staff members like Mandy and Joe, despite a few reports of unprofessionalism and changing stories.
Recent Reviews Mention...
“Excellent communication from Mandy and Joe”
“pleasure to work with from the scheduling aspect”
“Mandy was very responsive in communication”
5. Stick to Prices
8.34/10
Nationwide Average: 5.99/10
Southwest Movers is generally commended for being transparent, honest, and adhering closely to their initial quotes, although a few customers experienced significant and unexpected price increases.
Recent Reviews Mention...
“No hidden costs”
“did it nearly at quoted price”
“Very transparent on pricing and additional costs”
6. Speed
9.79/10
Nationwide Average: 8.58/10
Southwest Movers is highly praised for their efficient, quick, and professional moving services, consistently completing jobs swiftly and effectively as evidenced by numerous customer testimonials.
Recent Reviews Mention...
“Moved everything out in less than 2.5 hours”
“Santi and his crew were quick”
“efficient crew”
7. Friendliness
9.83/10
Nationwide Average: 8.91/10
Southwest Movers consistently receives high praise for their sociable, professional, and courteous team, though one outlier report mentions an incident of rudeness.
Recent Reviews Mention...
“they were a pleasure to work with”
“Santiago 'Santi' and his crew were sociable”
“professional and easy going”
8. Will Hire Again
9.62/10
Nationwide Average: 8.18/10
Southwest Movers appears to be overwhelmingly chosen for repeat business, with customers expressing consistent satisfaction and future intent to hire the company's moving services, despite a few detractors.
Recent Reviews Mention...
“Will continue to use their service for every move”
“will book them again in the future”
“very happy that I decided to hire them”
9. Professionalism
9.6/10
Nationwide Average: 8.31/10
Southwest Movers is consistently praised for its efficient, hard-working, and professional team, with a high level of satisfaction among customers, though a few noted issues with the owner's behavior and specific service aspects.
Recent Reviews Mention...
“Santi and his team were great”
“team was very professional”
“Santi and his crew were helpful”
10. Conflict Handling
4.61/10
Nationwide Average: 4.07/10
Southwest Movers has received mixed feedback, with some customers experiencing poor resolution to their issues, while others praise the company for their care and making amends where needed.
Recent Reviews Mention...
“failed to rectify the issue with stolen and damaged items”
“felt we were taken care of”
“offered me far less than the value of damages”
11. Precision & Care
9.54/10
Nationwide Average: 8.01/10
Southwest Movers have generally received high praise for their meticulous wrapping, gentle handling, and overall considerate treatment of customers' belongings, despite a few instances of damage reported.
Recent Reviews Mention...
“wrapped all the furniture and took extra care of our antiques”
“Packaged everything neatly”
“Santi and his crew were careful with items”
Customer Insights
Cost: $ 184.00 from 4 reviews
Local Move Duration: 4 hours from 21 reviews
Great Crew Members
| Mandy, Joe, Juan, Rick | Excellent communication and super efficient work |
| Santi | Santi and his team were great |
| Mandy,Santiago 'Santi' | Mandy was helpful, Santiago 'Santi' provided an amazing service |
| Santi | Santi and his crew provided excellent service |
| Santi | Santi and crew showed great respect for items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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