Suddath Relocation Systems of Northern California, Inc. has been in business since 1919. The company, part of a nationwide enterprise that started off with two mules and a cart, is now one of the top home and business moving services in the U.S. Suddath has numerous locations across the country, including San Jose, CA. Suddath provides local, long-distance, and international moving services, logistics solutions, and employee relocation services, tailored to fit individual customer needs. The company has a strong reputation and strives to deliver expert results with a personal touch. It boasts a track record of moving over 80,000 residences each year and is considered America's largest commercial mover.
Suddath Relocation Systems of Northern California, Inc.
About Suddath Relocation Systems of Northern California, Inc.
Additional Cities Served: Modesto, Morgan Hill, Los Gatos, Saratoga, Patterson, Pacific GroveShow More >
Moving Services
- Local Moving
- LongDistance Moving
- International Moving
- Commercial Moving
- Employee Relocation
- Piano Moving
- WhiteGlove Moving
- Packing Services
- Custom Crating
- Flexible Storage Services
California Moving License
Active
Last Checked: 12/10/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Suddath Relocation Systems of Northern California, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Suddath Relocation Systems of Northern California, Inc. receives mixed reviews, with a significant number of customers praising their service and team's efficiency, while a notable portion reports dissatisfaction due to issues like delays, damaged goods, and poor customer service.
Recent Reviews Mention...
“recommend Suddath for their great moving service”
“excellent service from Juan and his team”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Suddath Relocation Systems of Northern California, Inc. has mixed reviews, with reports of both timely service and significant delays.
Recent Reviews Mention...
“items delivered over three weeks late”
“move not scheduled on time.”
“people involved were prompt”
3. Affordability
Nationwide Average: 7.69/10
Suddath Relocation Systems of Northern California, Inc. receives mixed reviews but leans more towards being criticized for high costs, unexpected charges, and not delivering value for money spent, despite some customers finding their prices competitive or reasonable.
Recent Reviews Mention...
“reasonable cost”
“way too expensive for the stress experienced”
“came in as the lowest bid but charged extra for missing items”
4. Communication
Nationwide Average: 7.53/10
Suddath Relocation Systems of Northern California, Inc. displays a polarized performance with numerous instances of excellent, proactive engagement contrasted by equally numerous complaints of unresponsiveness and poor customer interaction.
Recent Reviews Mention...
“easy to communicate”
“no one will call, email or communicate in any way”
“very clear and helpful in explaining the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Suddath Relocation Systems of Northern California, Inc. generally struggles, with numerous complaints about not honoring original quotes, although a few instances of adherence to initial estimates were noted.
Recent Reviews Mention...
“gross underestimation of weight”
“did not address the issue of stolen items”
“wanted to charge extra for the missing items”
6. Speed
Nationwide Average: 8.58/10
Suddath Relocation Systems of Northern California, Inc. receives mixed reviews, with many praising their efficiency and quick service, while others criticize the company for delays, being under-staffed, and moving slower than expected.
Recent Reviews Mention...
“quick unload”
“Efficient loading into fewer "pods" than estimated”
“execute a quick and predictable move”
7. Friendliness
Nationwide Average: 8.91/10
Suddath Relocation Systems of Northern California, Inc. is generally viewed positively, with many customers praising the courteous and professional behavior of its staff, though there are a few significant exceptions citing unprofessional behavior and lack of respect.
Recent Reviews Mention...
“the movers are very courteous”
“Ismael, Luis, James, and Joaquín were friendly”
“super friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Suddath Relocation Systems of Northern California, Inc. has a mixed reputation with a notable number of customers expressing strong loyalty and satisfaction while an equally significant portion have had negative experiences leading to a refusal to rehire.
Recent Reviews Mention...
“would hire Suddath again for future moves”
“would hire Juan and his team again”
“would definitely use this moving company again”
9. Professionalism
Nationwide Average: 8.31/10
Suddath Relocation Systems of Northern California, Inc. receives mixed reviews ranging from commendations on their proficiency and neatness to serious complaints about unprofessional behavior, including theft and property damage.
Recent Reviews Mention...
“the movers are very professional”
“movers were unprofessional with property damage and theft”
“professionalism from the start”
10. Conflict Handling
Nationwide Average: 4.07/10
Suddath Relocation Systems of Northern California, Inc. consistently demonstrates a significant reluctance and inefficiency in acknowledging and resolving customer complaints regarding property damage, missing items, and overall service failures.
Recent Reviews Mention...
“refuse to acknowledge property damage”
“denied claim with no response to rebuttal”
“did not attempt to rectify the situation with the stolen and broken items”
11. Precision & Care
Nationwide Average: 8.01/10
Suddath Relocation Systems of Northern California, Inc. has received mixed feedback, with numerous reports of negligence leading to damaged or stolen items, although there are also several instances of careful handling and undamaged deliveries noted.
Recent Reviews Mention...
“carefully unloaded everything”
“property damage and stealing occurred”
“one desk banged up, dressers are loose but nothing major”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
Juan | Juan and his team provided excellent service |
Luis, Joaquin | very kind, hard workers - they definitely deserve some bonuses |
Ismael, Luis, James, Joaquín | Showed friendliness and efficiency |
Ismael B, Richard B | carefully unloaded and placed items |
Joaquin Guzman | very clear, helpful, and provided detailed documents |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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