All City Moving and Storage, based in San Leandro, California, has been providing excellent moving services for over three decades. As an agent for North American Van Lines, they serve clients in the San Francisco Bay Area, Alameda, Hayward, and a host of other locations, including a dedicated service for movers in Oakland, CA. The company is committed to going the extra mile and offering personalized attention to their clients. Their services encompass packing, transportation, transporting cars/boats, providing boxes and packing materials, storage, and more. They have a 50,000 sq ft warehouse in Hayward for both long term and short term storage needs, and are well-equipped to cater to any size project.
All City Moving and Storage
About All City Moving and Storage
Additional Cities Served: Hayward, San Leandro, Alameda, San Ramon, Newark, MartinezShow More >
Moving Services
- Local Moves
- LongDistance Moves
- Small Moves (1000 lbs and 2000 lbs)
- Moving for Various Dwelling Types (Studio, 1/2/3+ Bedroom Apartment, 1/2/3/4+ Bedroom House)
- Piano / Fine Art Moves
- Lab / Medical Equipment Moves
- Electronics / Trade Show Moves
- Packing Services
- Storage Services (Longterm and Shortterm)
- Car / Boat Transporting Services
California Moving License
Active
Last Checked: 12/10/24Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of All City Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All City Moving and Storage generally receives positive feedback, with most customers highlighting their reliable, professional, and friendly service, despite a few negative reviews mentioning poor experiences and damages.
Recent Reviews Mention...
“great work by movers”
“they made my move smooth and I'm grateful for them”
“Buck and his team did a fine job ”
2. Punctuality
Nationwide Average: 8.07/10
All City Moving and Storage generally receives positive feedback for being on time, though there are notable instances of significant delays.
Recent Reviews Mention...
“moved their customers on time”
“moved customers on time”
“Buck was timely”
3. Affordability
Nationwide Average: 7.69/10
All City Moving and Storage generally offers competitive and fair pricing, with many customers noting prices below or within expectations, though there was an isolated incident of price misrepresentation.
Recent Reviews Mention...
“great prices”
“Noted a comparable rate, implies affordability ”
“move done at a fair price”
4. Communication
Nationwide Average: 7.53/10
All City Moving and Storage generally receives positive feedback for responsible and informative interactions, though there are noteworthy instances of dissatisfaction regarding responsiveness and honesty.
Recent Reviews Mention...
“answered all my questions promptly”
“Buck was great at answering questions, generally responsive ”
“excellent communication before and during the move”
5. Stick to Prices
Nationwide Average: 5.99/10
All City Moving and Storage has mixed feedback with numerous customers appreciating their adherence to initial estimates, while a significant number express grievances related to billing discrepancies and service charges.
Recent Reviews Mention...
“provided a clear estimate and contract”
“provided a clear estimate and stuck to it”
“Clear estimate and contract.”
6. Speed
Nationwide Average: 8.58/10
All City Moving and Storage generally receives high praise for being quick and efficient, despite a few reports of slow service and delays.
Recent Reviews Mention...
“work fast and swiftly”
“Unloading was seamless and quick ”
“Took 3 weeks to deliver, slow service”
7. Friendliness
Nationwide Average: 8.91/10
All City Moving and Storage is overwhelmingly regarded as personable and caring, with many reviews highlighting the crew's professional, polite, and family-like treatment towards clients, despite a few instances of unprofessional behavior by some individuals.
Recent Reviews Mention...
“really inviting employees”
“Great crew, Mama Kim was personable ”
“crew is friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
All City Moving and Storage enjoys overwhelmingly positive feedback, indicating that the majority of customers would enthusiastically recommend and rehire the company despite a few expressing dissatisfaction.
Recent Reviews Mention...
“would recommend and will use again”
“I would rate higher than 5 if I could”
“Would recommend the scrappy, tough, good movers ”
9. Professionalism
Nationwide Average: 8.31/10
All City Moving and Storage generally receives high praise for its knowledgeable and respectful team, despite a few significant complaints about unprofessional behavior and packing issues.
Recent Reviews Mention...
“extremely professional from start to finish”
“No mention of unprofessional behavior, treated as positive ”
“crew is reliable and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
All City Moving and Storage demonstrates a mixed but generally poor response to resolving issues, with a few instances of effective problem-solving and apologies from ownership contrasting significantly with numerous reports of unaddressed concerns and failures in communication and rectification.
Recent Reviews Mention...
“Laughed instead of rectifying the situation”
“never responded to me regarding a refund”
“have absolutely zero cares, did not right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
All City Moving and Storage generally demonstrates exceptional care and diligence, with most customers reporting positive experiences despite a few instances of mishandling and damage.
Recent Reviews Mention...
“One filing cabinet was mishandled ”
“no items were broken or damaged”
“without breaking or damaging items”
Customer Insights
Interstate Move Duration: 7 days from 6 reviews
Great Crew Members
Buck, Mama Kim | Buck was responsive and handled questions well, Mama Kim was personable |
Buck | Buck creatively managed obstacles shows great leadership |
Buck | Buck showcased flexibility, creativity and great leadership |
Buck | Buck did a great job, was fair, timely, funny, tidy, hardworking, and honest |
Buck,ACM | Great experience moving with Buck & ACM team. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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