City Moving is a professional moving company based in Los Angeles, California, serving customers throughout the continental U.S. and Hawaii. They offer a wide range of services, including long-distance and commercial moving, storage, auto shipping, and various extra services such as packing, box delivery, and crating. In their line of business, they understand the importance of being associated with reliable and dependable movers in San Leandro, CA. City Moving strives to provide hassle-free and reliable moving services, focusing on customer satisfaction and high-quality experience. Their facilities meet military and government storage standards, ensuring customers that their belongings are in safe hands. City Moving prides itself on its dependable, honest, and hard-working team, dedicated to assisting customers through every step of the moving process.
City Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About City Moving
Additional Cities Served: Alameda, Davis, Danville, Foster City, San Pablo, BurlingameShow More >
Moving Services
- Long Distance Moving
- Commercial Moving
- Storage
- Auto Shipping
- Extra services
- Packing
- Box Delivery
- Crating
- City Crate Cleaning
- Make a payment
California Moving License
Revoked
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of City Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
City Moving is generally considered to provide outstanding and reliable service, though there are notable instances of extreme dissatisfaction.
Recent Reviews Mention...
“unprofessional behavior and not recommended”
“Buck and his team did a fine job”
“they deliver 5 Star Service”
2. Punctuality
Nationwide Average: 8.07/10
City Moving has generally demonstrated timely arrivals and deliveries, though there have been notable instances of significant delays and lack of communication, resulting in mixed feedback from customers.
Recent Reviews Mention...
“crew showed up 45 minutes late”
“move their customers on time”
“called to check in when they were 2 hours away”
3. Affordability
Nationwide Average: 7.69/10
City Moving is generally perceived as offering competitive and fair prices, with many customers finding the service cost-effective, despite a few instances of dissatisfaction regarding high costs.
Recent Reviews Mention...
“comparable rate indicates good affordability”
“move at a fair price”
“a lot of hidden fees”
4. Communication
Nationwide Average: 7.53/10
City Moving demonstrates generally effective and responsive communication practices, with several employees providing exceptional customer service, though they also face criticism for issues such as unresponsiveness and rudeness in some instances.
Recent Reviews Mention...
“great at answering questions and responsive”
“excellent communication before and during the move”
“great until payment, then hard to reach”
5. Stick to Prices
Nationwide Average: 5.99/10
City Moving generally maintains its quoted prices with numerous positive reviews highlighting their transparency and adherence to agreements, despite a few reports of discrepancies and unforeseen charges.
Recent Reviews Mention...
“provided a clear estimate and contract”
“final payment $2000 apart from initial estimate”
“was not informed about re-delivery and storage fees”
6. Speed
Nationwide Average: 8.58/10
City Moving generally receives praise for their efficiency and quickness, though there are notable exceptions concerning delays and mishaps during delivery and packing.
Recent Reviews Mention...
“unloading was seamless and quick”
“had to help out due to insufficient crew for delivery”
“delivery was very late”
7. Friendliness
Nationwide Average: 8.91/10
City Moving generally receives high praise for its crew's personability, professionalism, and friendly nature, despite a few isolated reports of unfriendly behavior.
Recent Reviews Mention...
“delivery couple was friendly and nice”
“crew was great and personable”
“reliable, professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
City Moving generally enjoys a high level of confidence and recommendation from its clients, notwithstanding a few instances of dissatisfaction regarding personal interactions, billing, and service quality.
Recent Reviews Mention...
“would NOT recommend and never use again”
“Buck and crew are good movers”
“would be happy to hire them”
9. Professionalism
Nationwide Average: 8.31/10
City Moving generally receives high praise for their professionalism, with many customers highlighting the crew's efficiency, respectful conduct, and reliability, despite a few critical reviews regarding unprofessional behavior and packing issues.
Recent Reviews Mention...
“crew on phone, seemed unprofessional”
“scrappy and tough indicate professionalism”
“Buck's leadership is reliable and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
City Moving has a mixed reputation, with certain employees like Don and Robert being praised for their effective action and understanding, while the company overall has numerous reports of unaddressed issues and inadequate resolutions.
Recent Reviews Mention...
“no efforts shown to right the wrong yet”
“no effort shown to right the wrongs”
“laughed instead of addressing issues”
11. Precision & Care
Nationwide Average: 8.01/10
City Moving predominantly receives high praise for meticulously and cautiously handling customers' belongings, though there are a few instances of dissatisfaction due to damage.
Recent Reviews Mention...
“items and furniture packed poorly”
“shipped fragile lamps with no damage”
“without breaking or damaging items”
Customer Insights
Interstate Move Duration: 24 days from 8 reviews
Great Crew Members
| Buck,Mama Kim | Buck answered questions, Mama Kim personable driver |
| Buck | Buck was flexible and creatively managed obstacles |
| Buck | Buck was outstanding. |
| Buck, Ryan | Buck made the initial contact great, Ryan kept us updated |
| Manny | Manny & team were awesome and communicated well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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