San Leandro-based Got2Move has been rated as one of the top moving companies in California since 2004, and it is proud to serve the communities and neighborhoods in San Francisco Bay Area, Los Angeles, San Diego, and Sacramento. As one of the established movers in San Jose, CA, it is an owner-operated business, which means you can always speak to a live customer support person seven days a week. Got2Move’s pricing is guaranteed – all fees are discussed via email before your move begins. Hourly rates are charged for local moves, while flat rates are charged for long-distance moves. Services include office relocations, on-demand storage, and professional furniture protection using high-quality packing supplies. Its movers are all trained professionals with years of experience. They will take care of your belongings as if they were their own. With over 1,000 happy customers each year, Got2Move is the company you can trust for your next move.
Got2Move
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Got2Move
Additional Cities Served: San Francisco, Oakland, Fremont, Santa Rosa, Hayward, Santa ClaraShow More >
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Got2Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Got2Move is highly regarded by the majority of customers for their professionalism, efficiency, and exceptional moving experience, despite a few reports of dissatisfaction and damage.
Recent Reviews Mention...
“BEST moving company I've ever worked with”
“averaged my experiences to 4”
“Every interaction exceeded my expectations”
2. Punctuality
Nationwide Average: 8.07/10
Got2Move consistently demonstrates a high level of reliability and timeliness, with numerous reviews specifically praising their on-time performance, despite a few isolated incidents of delays.
Recent Reviews Mention...
“on time”
“arrived on time”
“the truck arrived right after I did”
3. Affordability
Nationwide Average: 7.69/10
Got2Move generally offers very reasonable and competitive pricing, with most customers noting the absence of hidden fees and appreciating the transparency and fairness in their quotations, despite a few criticisms regarding perceived high costs.
Recent Reviews Mention...
“Price was very reasonable too”
“For how expensive this was”
“not worth $600+”
4. Communication
Nationwide Average: 7.53/10
Got2Move consistently exhibits exceptional responsiveness, clear and professional interaction, and significant attentiveness to customer inquiries and feedback, though there were a few isolated reports of communication issues.
Recent Reviews Mention...
“communicated super well”
“communication is very good both times”
“Responded to all questions within 30 min”
5. Stick to Prices
Nationwide Average: 5.99/10
Got2Move overwhelmingly receives high praise for their transparency, consistency, and honesty in pricing, with only a few instances of deviation from the initial quotes.
Recent Reviews Mention...
“allowed me to switch my move-in date”
“quote was very competitive and flat rate”
“no surprises with a "not-to-exceed/flat rate" model”
6. Speed
Nationwide Average: 8.58/10
Got2Move is overwhelmingly described as fast and efficient, with numerous clients highlighting their ability to complete moves quickly, efficiently, and often in record time, despite a few reviews citing slower experiences.
Recent Reviews Mention...
“slowest movers I've ever used”
“they moved incredibly slow”
“worked fast”
7. Friendliness
Nationwide Average: 8.91/10
Got2Move overwhelmingly receives praise for their kind, professional, and accommodating staff, with nearly all reviewers highlighting the team's positive attitude and respectful behavior.
Recent Reviews Mention...
“so thorough, kind, respectful”
“movers are all very nice”
“Team was super friendly and supportive”
8. Will Hire Again
Nationwide Average: 8.18/10
Got2Move receives overwhelmingly positive feedback, with the vast majority of clients expressing a high likelihood of rehiring and recommending the company, despite a few dissatisfied voices.
Recent Reviews Mention...
“highly recommend them and will be using them”
“You've got a customer for life”
“will recommend them to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Got2Move overwhelmingly receives high praise for their respectful, knowledgeable, and professional service, though there were minimal reports of unprofessionalism and mishandling.
Recent Reviews Mention...
“were all respectful and knowledgeable”
“Fantastic team on the ground, no complaints”
“very professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Got2Move demonstrates a polarized commitment, with instances of significant efforts to rectify issues and offer resolutions, balanced by numerous accounts of inadequate compensation and delayed or insufficient responses to customer complaints.
Recent Reviews Mention...
“company gave a discount for removal of items”
“only offered $81 for a $2500 damage”
“Company did not replace the rude worker.”
11. Precision & Care
Nationwide Average: 8.01/10
Got2Move generally excels, with the vast majority of customers praising their meticulous approach to packaging and moving items safely, despite a few instances of reported damages and carelessness.
Recent Reviews Mention...
“everything was in perfect condition”
“movers took good care but one packed poorly”
“My items were packed extremely well and handled with care”
Customer Insights
Cost: $ 2059.00 from 6 historical data points
Hourly Minimum: 2 hours from 9 reviews
Local Move Duration: 3 hours from 61 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Emily, Sean, Stephan | Beyond patient, responded quickly, fantastic and no complaints about stairs |
| Emily | attention to detail and quick responses |
| VS crew | thanked the VS crew specifically |
| VS crew | crew was fantastic, super friendly and careful |
| VS Crew | deserved praise for stellar help and great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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