Zippy Shell is a moving and storage company that specializes in providing innovative portable storage container designs and flexible service options. Their services include convenient on-demand mobile storage containers, secure and temperature-controlled storage at their centers, and weatherproof On-Site Storage containers delivered directly to your location. Zippy Shell also offers referrals for loading, unloading, and packing services by coordinating with third-party professionals. The company is committed to making moving and storage simpler for their customers. Their portable moving and self-storage solution eliminates the need for truck rentals, long trips to storage facilities, and rushing to move in one day. If you're looking for more moving service options, you can check out our unbiased ratings of the top Oakland, CA movers.
Zippy Shell - Bay Area Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Zippy Shell - Bay Area Moving and Storage
Additional Cities Served: San Leandro
Moving Services
- Local and Long Distance Moving
- Custom move solutions to fit your budget and schedule
- Mobile Storage
- OnSite Storage
- Loading, Unloading, and Packing Referrals
- Secure and temperaturecontrolled storage
- Safe and secure transportation of moving and storage containers
- 30 days of storage with every longdistance move
- Unique delivery system allows the mobile container to go anywhere
- Convenient, ondemand, mobile storage containers delivered to you
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Summarized Review of Zippy Shell - Bay Area Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Zippy Shell - Bay Area Moving and Storage receives highly polarized feedback, with numerous customers experiencing severe dissatisfaction and issues, contrasted by another significant portion who report exceptional satisfaction and commend the service.
Recent Reviews Mention...
“charged more than the quoted fee and took advantage”
“the movers were efficient and helpful”
“The worst experience ever.”
2. Punctuality
Nationwide Average: 8.07/10
Zippy Shell - Bay Area Moving and Storage has numerous instances of severe delays and missed appointments, yet there are also several reports of punctuality and effective communication, leading to a mixed but predominantly negative sentiment regarding their timing and reliability.
Recent Reviews Mention...
“cancel my move on the day they supposed to pick up”
“they sent a one sentence email letting us know there was "a family emergency"”
“didn't show up at the scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Zippy Shell - Bay Area Moving and Storage has mixed reviews, with numerous customers expressing dissatisfaction due to unexpected fees and perceived high costs, while a significant segment praises its competitive pricing and value.
Recent Reviews Mention...
“felt taken advantage of with pricing”
“charged me extra for stairs unexpectedly”
“too many hidden fees they don't tell you”
4. Communication
Nationwide Average: 7.53/10
Zippy Shell - Bay Area Moving and Storage has a history of mixed feedback with numerous customers expressing significant dissatisfaction due to issues like disorganization, unresponsiveness, and rudeness, but there's also a notable portion of customers praising their responsiveness, helpfulness, and professionalism.
Recent Reviews Mention...
“disorganized in their communication”
“Salesperson promised things that were not delivered.”
“sales representative doesn't even respond”
5. Stick to Prices
Nationwide Average: 5.99/10
Zippy Shell - Bay Area Moving and Storage often disappoints customers with additional, unexpected charges contrary to initial quotes, despite a few reports of transparency and adherence to initial pricing.
Recent Reviews Mention...
“charged more than the quoted price”
“did not adhere to their word on charges”
“Promised price did not include all charges.”
6. Speed
Nationwide Average: 8.58/10
Zippy Shell - Bay Area Moving and Storage generally receives negative feedback for prolonged moving times, delays, and failure to meet scheduled commitments, despite a few positive remarks about the team's speed and efficiency.
Recent Reviews Mention...
“Extremely slow, taking over a month.”
“left the shell in the driveway for 2 weeks”
“repacking and delivery delayed”
7. Friendliness
Nationwide Average: 8.91/10
Zippy Shell - Bay Area Moving and Storage generally provides a positive experience, despite a few reviews indicating dissatisfaction with their customer service attitude.
Recent Reviews Mention...
“very rude to me”
“manager had the worst customer service”
“best movers in terms of friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Zippy Shell - Bay Area Moving and Storage receives overwhelmingly negative feedback indicating a predominant reluctance to re-engage with their services, despite a handful of highly satisfied customers.
Recent Reviews Mention...
“would not use Zippy Shell again”
“only part of the experience was good”
“would not hire again due to the experience.”
9. Professionalism
Nationwide Average: 8.31/10
Zippy Shell - Bay Area Moving and Storage has received mixed feedback, indicating instances of unprofessional behavior and poor customer service, but also commendations for professional and courteous conduct from some team members.
Recent Reviews Mention...
“lack of professionalism in handling the situation”
“inconsiderate behavior and threatened me”
“manager had the worst customer service”
10. Conflict Handling
Nationwide Average: 4.07/10
Zippy Shell - Bay Area Moving and Storage shows a stark contrast in responses, with numerous customers expressing frustration over unaddressed complaints and inadequate compensation, while a few report significant efforts by management to rectify issues, indicating inconsistency in handling customer grievances.
Recent Reviews Mention...
“No help or response after reporting broken pod doors.”
“Zippy provided zero solutions”
“did not notify of the issue in advance”
11. Precision & Care
Nationwide Average: 8.01/10
Zippy Shell - Bay Area Moving and Storage consistently receives criticisms for significantly damaging and mishandling customers' belongings, with only a few instances of positive feedback highlighting satisfactory or damage-free experiences.
Recent Reviews Mention...
“The driver hit a tree with the container.”
“carefully unwrapped and placed each item”
“They've lost our things.”
Customer Insights
Cost: $ 3373.00 from 7 reviews
Interstate Move Duration: 18 days from 12 reviews
Great Crew Members
| Don | thanked for a gesture despite overall bad experience |
| Melissa, Julie | Melissa organized well in San Antonio, Julie coordinated everything in Oakland |
| Dave | Dave re-arranged things for early delivery |
| Leon, Joel, Leonardo | crew finished quickly and professionally |
| Driver | Gave personal contact and was accommodating with schedule changes. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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