In business for over 15 years, The Moving Experience has over 33,000 successful moves under its belt. This full-service moving company offers both local and long-distance moves for residential and commercial clients, including offices, hospitals, and laboratories with heavy medical equipment. It provides packing and unpacking, customized crating, short and long-term storage solutions, piano moving, hoisting and rigging, and junk removal services. The Moving Experience prides itself on charging fair prices for all its services. Its focus on customer satisfaction has helped set it apart in the industry. If your move brings you to or from the area, it's worthwhile to consider the full array of Santa Maria, CA movers available. The Moving Experience has a simple online reservation system and a moving cost calculator on its website if you need help planning your next big move. This company is a proud member of the AMSA and the CMSA.
The Moving Experience
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About The Moving Experience
Additional Cities Served: San Luis Obispo, Paso Robles, Atascadero, Arroyo Grande, Grover Beach, Morro BayShow More >
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Moving Services
- Packaging & Unpacking
- Local Moves
- Commercial & Medical Moves
- Long Distance Moves
- Specialty Moves
- Hoisting & Rigging
- Storage Solutions
- Crating
- Junk Removal
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of The Moving Experience
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Moving Experience receives overwhelmingly positive praise for their professionalism, efficiency, and stress-free moving services, despite a few isolated reports of dissatisfaction related to additional fees and lost items.
Recent Reviews Mention...
“excellent moving experience”
“1 star rating given in review”
“Made moving easy and fun”
2. Punctuality
Nationwide Average: 8.07/10
The Moving Experience generally receives high praise for being on time and professionally managing scheduling and arrivals, with a few isolated incidents of delays and no-shows which have impacted their reputation negatively.
Recent Reviews Mention...
“Showed up on time”
“failed to provide crew, arrival and unloading delayed”
“never showed up for the move”
3. Affordability
Nationwide Average: 7.69/10
The Moving Experience generally receives positive reviews for its competitive pricing and transparency, despite a few reports of overcharging and unexpected fees.
Recent Reviews Mention...
“Very fairly priced”
“extortion fees make it not affordable”
“charged $2400 and won't reverse charges”
4. Communication
Nationwide Average: 7.53/10
The Moving Experience generally receives high praise for their responsive and organized customer service, with multiple reviews highlighting the helpfulness and effectiveness of their communication, despite a few instances of dissatisfaction mentioned by some customers.
Recent Reviews Mention...
“kind and patient management”
“no return call from accounting”
“Responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
The Moving Experience has mixed reviews, with numerous complaints about charging above the quoted price or for services not provided, alongside praise for their honesty and transparency, often coming under the estimate without hidden fees.
Recent Reviews Mention...
“charged $1500 above quoted price”
“charged credit card without providing service”
“overcharged from our original agreement”
6. Speed
Nationwide Average: 8.58/10
The Moving Experience is highly praised for its quick and efficient service with numerous reports of rapid, professional moves, despite a single instance of slower service due to a lunch break.
Recent Reviews Mention...
“Moved fast”
“had the table ready to go in under an hour”
“completed in 3.5 hours”
7. Friendliness
Nationwide Average: 8.91/10
The Moving Experience consistently receives praise for their pleasant, professional, and accommodating staff, with only a single negative comment regarding their practices.
Recent Reviews Mention...
“Management is kind”
“Great group of guys”
“extortion practices are not friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
The Moving Experience appears to have overwhelmingly positive feedback about repeat service, with the majority of customers expressing a high likelihood of hiring the company again and recommending it to others, despite a small number of dissatisfied customers who would not rehire due to various issues.
Recent Reviews Mention...
“recommend them”
“would not hire again after this experience”
“Made moving easy and fun”
9. Professionalism
Nationwide Average: 8.31/10
The Moving Experience generally receives high praise from customers for their hardworking, skilled, and professional teams, despite a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“crew was not professional in conduct”
“crew conducted themselves well”
“worked hard!!!”
10. Conflict Handling
Nationwide Average: 4.07/10
The Moving Experience demonstrates significant inconsistency, with numerous customers reporting a lack of effort to address issues and offer refunds, while others praise the company for responsive management, immediate problem rectification, and exceeding expectations in customer service.
Recent Reviews Mention...
“no effort to refund unfair charge”
“did not attempt to rectify but charged more”
“will not return or reverse their charges”
11. Precision & Care
Nationwide Average: 8.01/10
The Moving Experience generally receives high praise for their attention to detail and careful handling of belongings, though there are some isolated reports of issues such as mishandling and loss.
Recent Reviews Mention...
“Everything was moved with care and concern”
“items were held hostage, signaling poor care”
“took good care of our things”
Customer Insights
Cost: $ 612.00 from 3 historical data points
Local Move Duration: 1.5 hours from 8 reviews
Great Crew Members
| Jason Dillon Jessica | named for attempting contact regarding refund |
| Gary | Gary settled project's needs and crew worked well |
| Gary | Thanks so much to Gary and the team |
| Gary May | was an excellent move coordinator |
| Eddie, Alonzo, Carlos | pulled heavy loads with skill |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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