Oakley Relocation is a certified woman-owned business led by Linda Oakley. Offering local, long-distance, and even international residential moving services, Oakley Relocation makes each job personal by customizing a moving plan to suit your needs and budget. Based in San Marcos, CA it joined the North American Van Lines family in 2008 and serves San Diego County, Orange County, and the Inland Empire. Oakley Relocation has been recognized as a top North American Van Lines agent with awards for 2018’s Agent of the Year and CSA Awards. Schedule a free in-home moving estimate with this top-rated moving company. Looking for other options? Check out our Escondido, CA movers page for an extensive list.
Oakley Relocation
About Oakley Relocation
Additional Cities Served: Carlsbad, San Marcos, Newport Beach, Laguna Niguel, San Clemente, EncinitasShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Long Distance Moving
- Full Service Relocation
- Small Moves
- Specialty Items Moving
- Storage Solutions
- International Moving
- Packing Services
- Local Moving Services
California Moving License
Active
Last Checked: 12/06/24Awards
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Summarized Review of Oakley Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Oakley Relocation overwhelmingly receives high praise for its satisfactory services, efficiency, professionalism, and the excellent experience provided during moves, despite a few negative experiences regarding customer service and responsiveness.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“they made us feel so comfortable and at ease”
2. Punctuality
Nationwide Average: 8.07/10
Oakley Relocation demonstrates an exemplary record of arriving on or before the scheduled time, with the vast majority of client statements highlighting their reliability and timeliness.
Recent Reviews Mention...
“on time”
“they were early”
“arrived before scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Oakley Relocation generally offers competitive pricing and reasonable quotes for their services, though there are instances of unexpected price increases and admissions of not being cost-effective.
Recent Reviews Mention...
“Great initial price but tripled unexpectedly”
“pricing for the move was quite reasonable”
“fairly priced as well”
4. Communication
Nationwide Average: 7.53/10
Oakley Relocation overwhelmingly receives high praise for being responsive, attentive, and professional, despite a few isolated reports of communication challenges.
Recent Reviews Mention...
“Great customer service”
“NICEST most AMAZING people”
“they were communicative and clear”
5. Stick to Prices
Nationwide Average: 5.99/10
Oakley Relocation generally receives high praise for their honesty, transparency, and accuracy in quoting, despite a few customer concerns regarding discrepancies between initial estimates and final charges.
Recent Reviews Mention...
“Every promise was kept, including a refund”
“no surprise or hidden charges”
“quoting process was honest and straight forward”
6. Speed
Nationwide Average: 8.58/10
Oakley Relocation consistently receives high praise for their efficient, fast, and effective moving services, despite minor feedback regarding delayed delivery and packing concerns.
Recent Reviews Mention...
“efficient”
“packed up my place in record time”
“in awe by how quick everything was packed”
7. Friendliness
Nationwide Average: 8.91/10
Oakley Relocation consistently demonstrates exceptional warmth, professionalism, and courtesy across all interactions, making them truly remarkable to work with.
Recent Reviews Mention...
“kind”
“Extremely personable”
“made everything so comfortable for me”
8. Will Hire Again
Nationwide Average: 8.18/10
Oakley Relocation overwhelmingly receives high praise for their service, with numerous customers expressing their readiness and enthusiasm to use their services again and to recommend them to others.
Recent Reviews Mention...
“would love to use them again”
“Would definitely hire again”
“only way I want to move from now on”
9. Professionalism
Nationwide Average: 8.31/10
Oakley Relocation consistently delivers outstanding service, with the crew being frequently commended for their experienced, professional, and courteous manner, despite a few isolated complaints about unprofessionalism and concerns over item care.
Recent Reviews Mention...
“Professional”
“conducted themselves amazingly well”
“true professional gentlemen”
10. Conflict Handling
Nationwide Average: 4.07/10
Oakley Relocation demonstrates a mixed record, with several instances of prompt redress and customer satisfaction contrasted by notable failures to address or compensate for errors and issues.
Recent Reviews Mention...
“went above and beyond”
“a refund was received within a week”
“Hector stepped up to wrap the glass table”
11. Precision & Care
Nationwide Average: 8.01/10
Oakley Relocation consistently demonstrates exceptional attention and diligence, utilizing protective materials and practices to ensure the safety and integrity of their clients' belongings, despite a few reports of mishandling.
Recent Reviews Mention...
“They delivered my household goods cautiously”
“everything was secured perfectly”
“everything was packed quick and well”
Customer Insights
Local Move Duration: 4.25 hours from 10 reviews
Interstate Move Duration: 6 days from 6 reviews
Great Crew Members
Hector, Chris, Angel, Enrique | Professional, efficient, and kind |
Hector Ortiz, Enrique | Delivered goods cautiously and efficiently, great customer service |
Tyler, Lewis, Marcus, Joey | very professional in packing and made move comfortable |
Hector | Hector and his crew were amazing |
Hector | Hector and his crew were amazing and made us comfortable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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