Earl Farnsworth Express is a family-owned moving and storage company that has been in the transportation business for over three generations, starting in 1971. They are based in San Rafael, California, and are an agent for Mayflower Transit, offering services for local, nationwide, and international moves. If you are looking for movers in Berkeley, CA, their professional team offers a range of services. The company provides residential, commercial, and corporate relocation services, as well as assistance with move planning. Their trained professional movers attend ongoing training and certification, ensuring that customers receive the highest quality service. Additionally, Earl Farnsworth Express offers packages supplies and a state-of-the-art warehouse facility in San Rafael for storage needs.
Earl Farnsworth Express
About Earl Farnsworth Express
Additional Cities Served: Richmond, Petaluma, San Rafael, Novato, Martinez, San PabloShow More >
Moving Services
- Local Moving Services
- Nationwide Moving Services
- International Moving Services
- Residential Moving Services
- Commercial Moving Services
- Office Relocation Services
- Industrial Relocation Services
- Move Planning Services
- Moving and Storage Services
- Packing and Shipping Services
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Earl Farnsworth Express
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Earl Farnsworth Express is highly regarded for its efficient, courteous, and professional moving services, with overwhelmingly positive experiences far outweighing a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“great reputation and amazing people”
“Great service by movers”
“BEST move ever experienced”
2. Punctuality
Nationwide Average: 8.07/10
Earl Farnsworth Express generally demonstrates reliability and promptness in their service, despite a few notable exceptions where they failed to meet their scheduled commitments.
Recent Reviews Mention...
“were punctual”
“Moving team was on time”
“movers came within the 2 hour window”
3. Affordability
Nationwide Average: 7.69/10
Earl Farnsworth Express is generally considered to offer competitive and reasonable prices, providing excellent value, despite a few opinions stating otherwise.
Recent Reviews Mention...
“cost was less than half of expected”
“most affordable option found”
“not cheap but not the most expensive”
4. Communication
Nationwide Average: 7.53/10
Earl Farnsworth Express generally excels, with many customers appreciating their responsiveness, personal touch, and effectiveness in planning and adjustments, despite a few instances of lagging communication or follow-up.
Recent Reviews Mention...
“very customer service-oriented”
“communication has been excellent”
“amazing communication from the crew”
5. Stick to Prices
Nationwide Average: 5.99/10
Earl Farnsworth Express has mixed reviews, with some customers complaining about increased costs and denied claims, while others praise the company for no hidden fees and accurate estimations.
Recent Reviews Mention...
“Denied the entire claim and forced arbitration”
“estimate was spot on”
“charged the same despite fewer items”
6. Speed
Nationwide Average: 8.58/10
Earl Farnsworth Express is generally praised for being exceptionally efficient and quick, though there are isolated complaints regarding rushing and prolonged service times for smaller tasks.
Recent Reviews Mention...
“were fast and efficient”
“were quick and professional”
“Completed job in record time”
7. Friendliness
Nationwide Average: 8.91/10
Earl Farnsworth Express consistently receives praise for their great, courteous, and professional team, who are not only efficient and patient but also keep customers smiling during stressful times with their personable and approachable demeanor, highlighting their commitment to excellent customer service.
Recent Reviews Mention...
“helpful and courteous”
“crew was nothing short of AMAZING”
“all staff were friendly, helpful, and reassuring”
8. Will Hire Again
Nationwide Average: 8.18/10
Earl Farnsworth Express predominantly receives high praise for their service, indicating most customers would choose their services again with enthusiasm, despite a few expressing strong dissatisfaction.
Recent Reviews Mention...
“made move less stressful, would hire again”
“would HIGHLY recommend your company”
“would hire again because of stress-free experience”
9. Professionalism
Nationwide Average: 8.31/10
Earl Farnsworth Express is overwhelmingly praised for their work ethic, careful handling of items, efficiency, and overall professional demeanor, with only rare instances of dissatisfaction.
Recent Reviews Mention...
“knowledgeable and professional crew”
“very professional crew led by Bryan”
“professional behavior from estimator to movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Earl Farnsworth Express consistently demonstrates a refusal to assist or offer efforts in rectifying damages, including denying claims and not helping in repairs.
Recent Reviews Mention...
“Refused to help in the repair of damages”
“lost painting”
“no effort to address damaged items”
11. Precision & Care
Nationwide Average: 8.01/10
Earl Farnsworth Express generally shows high proficiency and attentiveness, despite a few reports of significant mishandling and damage.
Recent Reviews Mention...
“conscientious and very detailed oriented”
“belongings moved without issue”
“Handled items with care”
Great Crew Members
Bryan | Bryan's crew was helpful and courteous |
Bryan | Bryan and his team did an amazing job |
Drew was fantastic,Elvin was the bomb | Drew and Elvin were praised for being outstanding |
Drew | Drew Atkins went above and beyond organising my move |
Drew,Amy | Drew was extremely responsive, Amy provided great customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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