Tom's Piano Moving Co. is a family-owned and operated moving company specializing in piano transportation. Established in 1975, the company has over four decades of experience, providing fully licensed and insured services in the San Francisco Bay Area and other counties. Tom's Piano Moving Co. holds a P.U.C. Cal-T-189706 license and offers customers personalized service, attention to detail, and decades of expertise for a seamless and hassle-free piano moving experience. For those looking for other types of moving services, you can find a list of generally recommended movers in Concord, CA here.
Tom's Piano Moving Co.
About Tom's Piano Moving Co.
Additional Cities Served: Vallejo, Alameda, San Ramon, Pittsburg, Walnut Creek, DanvilleShow More >
Moving Services
- Piano moving
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Appliance moving
- Furniture moving
- Packing services
- Storage services
- Commercial moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Tom's Piano Moving Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Tom's Piano Moving Co. is overwhelmingly praised for their excellent, professional, and efficient piano moving service, accompanied by a single incident of dissatisfaction.
Recent Reviews Mention...
“everything was made easy ”
“excellent experience with the moving service”
“great experience top to bottom”
2. Punctuality
Nationwide Average: 8.07/10
Tom's Piano Moving Co. consistently receives high praise for their timely arrivals, clear communication about scheduling, and adherence to promised time windows, making them a reliable choice for on-time service.
Recent Reviews Mention...
“the movers arrived on time”
“arrived promptly”
“Michelle and Clark communicated time clearly.”
3. Affordability
Nationwide Average: 7.69/10
Tom's Piano Moving Co. is consistently praised for its excellent pricing, with many reviewers stating the service is very reasonably priced, offers great value, and often comes in lower than expected or better than competitors, making it a highly affordable option for moving pianos.
Recent Reviews Mention...
“price was a deal for such superb experience”
“fair price”
“Reasonable price”
4. Communication
Nationwide Average: 7.53/10
Tom's Piano Moving Co. is consistently praised for clear, responsive, and friendly interactions, with nearly all customers highlighting the exceptional service provided by Michelle and the team, despite a couple of reports of long, inefficient scheduling and rudeness.
Recent Reviews Mention...
“they were informative”
“communicated everything clearly ”
“received a prompt and accurate quote”
5. Stick to Prices
Nationwide Average: 5.99/10
Tom's Piano Moving Co. consistently adheres to their initially provided quotes, often providing accurate estimations and, in some cases, even reducing the final price, thereby ensuring there are no surprises or discrepancies regarding the cost for their customers.
Recent Reviews Mention...
“quote was prompt and accurate”
“delivered exactly as promised”
“did not charge extra despite more work”
6. Speed
Nationwide Average: 8.58/10
Tom's Piano Moving Co. consistently demonstrates exceptional efficiency, moving pianos quickly and professionally while utilizing expertise, strength, and technique to ensure fast yet safe delivery.
Recent Reviews Mention...
“were professional and efficient in moving”
“demonstrated level of expertise and experience”
“Very efficient in moving the piano quickly.”
7. Friendliness
Nationwide Average: 8.91/10
Tom's Piano Moving Co. consistently demonstrates exceptional courtesy, professionalism, and a positive demeanor, making them highly praised for their amiable interactions with customers.
Recent Reviews Mention...
“team's positive demeanor”
“Clark and Alex were courteous and professional.”
“crew was cool”
8. Will Hire Again
Nationwide Average: 8.18/10
Tom's Piano Moving Co. enjoys overwhelmingly positive feedback with the majority of customers expressing their high likelihood to rehire and recommend their services, despite a few dissatisfactions.
Recent Reviews Mention...
“would definitely hire again ”
“cant recommend them enough and will use them again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Tom's Piano Moving Co. consistently demonstrates exceptional professionalism, with nearly all reviewers praising their knowledgeable, courteous, professional, and highly skilled moving team, aside from a single report of unprofessional behavior.
Recent Reviews Mention...
“handled everything professionally ”
“were professional and efficient”
“exceptional experience overall”
10. Conflict Handling
Nationwide Average: 4.07/10
Tom's Piano Moving Co. consistently demonstrates a high level of commitment to addressing any issues that arise, such as helping with wobbly bench screws and switching out the wheels on a piano without any extra charge.
Recent Reviews Mention...
“went above and beyond without extra charge”
“helped tighten wobbly bench screws”
“switched out the wheels from another piano without extra charge”
11. Precision & Care
Nationwide Average: 8.01/10
Tom's Piano Moving Co. overwhelmingly receives high praise for their meticulous attention and expertise in moving pianos safely and without damage, despite a single report of damage to an expensive plant.
Recent Reviews Mention...
“handled my baby grand flawlessly ”
“safely moved my family heirloom piano”
“took extra time to ensure everything was to my liking”
Customer Insights
Local Move Duration: 0.75 hours from 7 reviews
Great Crew Members
Tom | took extra time to make sure everything was to my liking |
Michelle, Clark | outrageous professionalism and positive demeanor |
Michelle, Clark, Alex | Flawless scheduling, clear communication, courteous and caring. |
Tom | worked carefully and well together |
Michelle, Clark | Michelle was accommodating & patient. Clark and crew were friendly. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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