Tom's Piano Moving Co.

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MoversChevron RightCaliforniaChevron RightConcordChevron RightTom's Piano Moving Co.
Exceptional
based on 1066+ data points
Circle Info

About Tom's Piano Moving Co.

Tom's Piano Moving Co. is a family-owned and operated moving company specializing in piano transportation. Established in 1975, the company has over four decades of experience, providing fully licensed and insured services in the San Francisco Bay Area and other counties. Tom's Piano Moving Co. holds a P.U.C. Cal-T-189706 license and offers customers personalized service, attention to detail, and decades of expertise for a seamless and hassle-free piano moving experience. For those looking for other types of moving services, you can find a list of generally recommended movers in Concord, CA here.

Tom's Piano Moving Co. Rating Image

Moving Services

  • Piano moving
  • Local moving
  • Longdistance moving
  • Crosscountry moving
  • Small moving
  • Appliance moving
  • Furniture moving
  • Packing services
  • Storage services
  • Commercial moving
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3848102

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Concord, CA 2024 award
Top 10 Movers in Concord, CA 2023 award
Top 10 Movers in Concord, CA 2022 award

Have feedback for Tom's Piano Moving Co.?

Summarized Review of Tom's Piano Moving Co.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.77/10

Nationwide Average: 8.44/10

Comment Dots

Tom's Piano Moving Co. is overwhelmingly praised for their excellent, professional, and efficient piano moving service, accompanied by a single incident of dissatisfaction.

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Recent Reviews Mention...

everything was made easy

excellent experience with the moving service

great experience top to bottom

2. Punctuality

9.73/10

Nationwide Average: 8.07/10

Comment Dots

Tom's Piano Moving Co. consistently receives high praise for their timely arrivals, clear communication about scheduling, and adherence to promised time windows, making them a reliable choice for on-time service.

Reviews Mention icon

Recent Reviews Mention...

the movers arrived on time

arrived promptly

Michelle and Clark communicated time clearly.

3. Affordability

9.61/10

Nationwide Average: 7.69/10

Comment Dots

Tom's Piano Moving Co. is consistently praised for its excellent pricing, with many reviewers stating the service is very reasonably priced, offers great value, and often comes in lower than expected or better than competitors, making it a highly affordable option for moving pianos.

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Recent Reviews Mention...

price was a deal for such superb experience

fair price

Reasonable price

4. Communication

9.66/10

Nationwide Average: 7.53/10

Comment Dots

Tom's Piano Moving Co. is consistently praised for clear, responsive, and friendly interactions, with nearly all customers highlighting the exceptional service provided by Michelle and the team, despite a couple of reports of long, inefficient scheduling and rudeness.

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Recent Reviews Mention...

they were informative

communicated everything clearly

received a prompt and accurate quote

5. Stick to Prices

9.31/10

Nationwide Average: 5.99/10

Comment Dots

Tom's Piano Moving Co. consistently adheres to their initially provided quotes, often providing accurate estimations and, in some cases, even reducing the final price, thereby ensuring there are no surprises or discrepancies regarding the cost for their customers.

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Recent Reviews Mention...

quote was prompt and accurate

delivered exactly as promised

did not charge extra despite more work

6. Speed

9.77/10

Nationwide Average: 8.58/10

Comment Dots

Tom's Piano Moving Co. consistently demonstrates exceptional efficiency, moving pianos quickly and professionally while utilizing expertise, strength, and technique to ensure fast yet safe delivery.

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Recent Reviews Mention...

were professional and efficient in moving

demonstrated level of expertise and experience

Very efficient in moving the piano quickly.

7. Friendliness

9.6/10

Nationwide Average: 8.91/10

Comment Dots

Tom's Piano Moving Co. consistently demonstrates exceptional courtesy, professionalism, and a positive demeanor, making them highly praised for their amiable interactions with customers.

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Recent Reviews Mention...

team's positive demeanor

Clark and Alex were courteous and professional.

crew was cool

8. Will Hire Again

9.64/10

Nationwide Average: 8.18/10

Comment Dots

Tom's Piano Moving Co. enjoys overwhelmingly positive feedback with the majority of customers expressing their high likelihood to rehire and recommend their services, despite a few dissatisfactions.

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Recent Reviews Mention...

would definitely hire again

cant recommend them enough and will use them again

recommend this company and would hire again

9. Professionalism

9.75/10

Nationwide Average: 8.31/10

Comment Dots

Tom's Piano Moving Co. consistently demonstrates exceptional professionalism, with nearly all reviewers praising their knowledgeable, courteous, professional, and highly skilled moving team, aside from a single report of unprofessional behavior.

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Recent Reviews Mention...

handled everything professionally

were professional and efficient

exceptional experience overall

10. Conflict Handling

7.08/10

Nationwide Average: 4.07/10

Comment Dots

Tom's Piano Moving Co. consistently demonstrates a high level of commitment to addressing any issues that arise, such as helping with wobbly bench screws and switching out the wheels on a piano without any extra charge.

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Recent Reviews Mention...

went above and beyond without extra charge

helped tighten wobbly bench screws

switched out the wheels from another piano without extra charge

11. Precision & Care

9.7/10

Nationwide Average: 8.01/10

Comment Dots

Tom's Piano Moving Co. overwhelmingly receives high praise for their meticulous attention and expertise in moving pianos safely and without damage, despite a single report of damage to an expensive plant.

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Recent Reviews Mention...

handled my baby grand flawlessly

safely moved my family heirloom piano

took extra time to ensure everything was to my liking

Customer Insights icon

Customer Insights

Local Move Duration: 0.75 hours from 7 reviews

Great Crew Members icon

Great Crew Members

Tomtook extra time to make sure everything was to my liking
Michelle, Clarkoutrageous professionalism and positive demeanor
Michelle, Clark, AlexFlawless scheduling, clear communication, courteous and caring.
Tomworked carefully and well together
Michelle, ClarkMichelle was accommodating & patient. Clark and crew were friendly.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Tom's Piano Moving Co.

Location
San Ramon, CA, N/A
Phone
(925) 687-5890
Link
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