Crystal Coast Moving Company Inc. is a family-owned and operated business located in Santa Ana, California, in the heart of Orange County. They offer a wide range of services, including packing, unpacking, and junk removal. With a focus on establishing long-term client relationships based on trust and dependability, they ensure excellent service with a smile. As a licensed and insured moving company, Crystal Coast takes on jobs of all sizes, including residential apartments, large custom family homes, and business/office relocations. Their commitment to treating customers like family and specializing in difficult and expensive fine furniture moves sets them apart from the competition.
Crystal Coast Moving Company Inc.
About Crystal Coast Moving Company Inc.
Additional Cities Served: Huntington Beach, Orange, Lake Forest, Tustin, Dana Point
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
California Moving License
Active
Last Checked: 12/10/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Crystal Coast Moving Company Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Crystal Coast Moving Company Inc. provides an exceptional moving service, consistently exceeding expectations and earning high praise for their professionalism, efficiency, and the stress-free experiences they create for their customers.
Recent Reviews Mention...
“stress free moving experience”
“stress free moving experience”
“Couldn't be more satisfied with their service”
2. Punctuality
Nationwide Average: 8.07/10
Crystal Coast Moving Company Inc. consistently receives high praise for being on time and exhibiting promptness, with the vast majority of feedback highlighting their timeliness in arriving for moves.
Recent Reviews Mention...
“crew was prompt”
“crew was prompt”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Crystal Coast Moving Company Inc. is highly regarded for offering competitive rates, the best quotes compared to other companies, and working efficiently within clients' budgets, making it a value-for-money choice for many.
Recent Reviews Mention...
“worth every penny”
“gave me the best deal all around”
“gave us the best quote out of all companies”
4. Communication
Nationwide Average: 7.53/10
Crystal Coast Moving Company Inc. is generally praised for its responsiveness, attentive service, and exceptional customer service, though there are rare instances of dissatisfaction regarding follow-ups on issues and returned calls.
Recent Reviews Mention...
“listened and communicated effectively”
“listened and communicated well”
“very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Crystal Coast Moving Company Inc. generally adheres closely to their initial quotes, with most customers experiencing no deviation from the agreed-upon prices, although a notable exception involved a significant overcharge.
Recent Reviews Mention...
“clear explanation of costs”
“reliable with the quote”
“final cost matched the quoted price”
6. Speed
Nationwide Average: 8.58/10
Crystal Coast Moving Company Inc. receives overwhelming praise for their efficiency and incredible speed, with nearly all reviews highlighting their quick and organized moving process.
Recent Reviews Mention...
“worked without breaks, efficient”
“worked without breaks and was quick”
“Made my move so fast”
7. Friendliness
Nationwide Average: 8.91/10
Crystal Coast Moving Company Inc. demonstrates consistently high levels of polite, professional, and friendly interactions, making moving experiences exceptional for their clients.
Recent Reviews Mention...
“crew was friendly”
“crew was friendly”
“very nice guys who always go above and beyond”
8. Will Hire Again
Nationwide Average: 8.18/10
Crystal Coast Moving Company Inc. enjoys overwhelmingly positive feedback, with most customers expressing strong satisfaction and a high likelihood of employing their services for future moves, alongside robust recommendations to others.
Recent Reviews Mention...
“would hire again based on experience”
“couldn't have asked for a better experience”
“Definitely will be using them again in the future”
9. Professionalism
Nationwide Average: 8.31/10
Crystal Coast Moving Company Inc. consistently exceeds expectations with their profoundly professional, efficient, and customer-focused team, demonstrating integrity, meticulous attention to detail, and a capacity to significantly reduce stress during moves.
Recent Reviews Mention...
“crew conducted themselves professionally”
“crew was professional”
“Prepared, professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Crystal Coast Moving Company Inc. generally shows a strong commitment to making things right for its customers, despite some instances of unresolved issues.
Recent Reviews Mention...
“Ray offered to help find missing box”
“strongly supporting us in a dispute with a third-party vendor”
“unwilling to compensate for missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Crystal Coast Moving Company Inc. is overwhelmingly praised for their meticulous and cautious approach, despite a few reports of damage or missing items.
Recent Reviews Mention...
“careful with our property”
“careful with property”
“Very careful with my stuff”
Customer Insights
Local Move Duration: 3.75 hours from 5 reviews
Great Crew Members
Ray | very thorough and clearly explained costs |
Ray | very thorough and explained costs well |
Ray | offered to help find missing box |
Tay, Allison | Allison got me set up quickly, Tay made the move easy |
Ray | owner approaches customers as a trusted family |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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