Pro Movers Inc

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Good
based on 9203+ data points
Circle Info

About Pro Movers Inc

With a commendable decade-long experience in the moving business, Pro Movers Inc. has successfully completed over 37,000 jobs! Planning to move within Orange County, San Diego, or seeking long-distance moving services in Long Beach, CA? Look no further. This reliable company specializes in commercial moves, offering high coverage for both commercial liability and cargo. Alongside commercial moves, these movers also provide even-handed, residential moving services, guaranteeing punctual deliveries with their own fleet of trucks and charging all-inclusive, competitive rates. At Pro Movers Inc., they prioritize keeping the customer informed and comfortable, offering in-house customer service to ensure you can always speak to a real person. With a glowing 5-star reputation and straightforward rates, the team at Pro Movers Inc is committed to making your moving process as smooth and effortless as possible.

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Moving Services

  • Residential Moving
  • Commercial Moving
  • Long Distance Moving
  • Moving Supplies
  • Rent a Storage
  • Labor Help

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2211293

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Long Beach, CA 2023 award
Top 10 Movers in Long Beach, CA 2022 award
#1 Ranked Movers in Long Beach, CA 2021 award
#1 Ranked Movers in Long Beach, CA 2020 award

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Summarized Review of Pro Movers Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.8/10

Nationwide Average: 8.44/10

Comment Dots

Pro Movers Inc receives glowing reviews with frequent mentions of great service, professionalism, and efficiency; however, there are a few reports of negative experiences, such as deception, damaged furniture, and police involvement that mar the otherwise high praise.

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Recent Reviews Mention...

Company was great and very easy to deal with

great work by movers

very deceptive and had a horrible experience

2. Punctuality

8.04/10

Nationwide Average: 8.07/10

Comment Dots

Pro Movers Inc generally receives positive feedback for being on time and prompt, though there are notable instances where customers experienced significant delays and late arrivals.

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Recent Reviews Mention...

Joe and Antonio were on time

arrived right on time

Anthony and Joe were on-time

3. Affordability

7.34/10

Nationwide Average: 7.69/10

Comment Dots

Pro Movers Inc receives mixed feedback, with a number of customers finding their services reasonably priced and offering great value, while others report being overcharged or receiving bills significantly higher than quoted.

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Recent Reviews Mention...

charged $500 more than expected

found their rates very reasonable

great prices

4. Communication

7.51/10

Nationwide Average: 7.53/10

Comment Dots

Pro Movers Inc generally receives high praise for their clear and prompt interactions with customers, though there are several notable instances of poor communication and unresponsiveness which negatively impacted customer experience.

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Recent Reviews Mention...

super communicative and clear

insistent on 5-star ratings, deceptive communication

prompt in communication

5. Stick to Prices

5.08/10

Nationwide Average: 5.99/10

Comment Dots

Pro Movers Inc has a predominantly negative reputation with the majority of customers reporting unexpected price increases and billing issues that deviate drastically from initial quotes.

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Recent Reviews Mention...

last minute contract differed from discussion

no mention of price changes, everything seems satisfactory

laughed at me when I filed a complaint

6. Speed

9.1/10

Nationwide Average: 8.58/10

Comment Dots

Pro Movers Inc consistently receives high praise for their fast, efficient, and timely moving services, with the exception of a singular complaint about slow and inefficient packing.

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Recent Reviews Mention...

everything moved quickly

quick to get everything packed up

so fast

7. Friendliness

9.29/10

Nationwide Average: 8.91/10

Comment Dots

Pro Movers Inc consistently receives praise for their professional, courteous, and personable team, albeit with a few isolated reports of unprofessional behavior.

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Recent Reviews Mention...

very friendly

were helpful and cheery throughout

forced for high ratings, unprofessional behavior

8. Will Hire Again

8.61/10

Nationwide Average: 8.18/10

Comment Dots

Pro Movers Inc enjoys overwhelmingly positive reviews with many customers expressing a strong desire to use their services in the future, although a few have had experiences that would prevent them from doing so.

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Recent Reviews Mention...

would use them again

would definitely hire them again

would steer away from this company

9. Professionalism

8.45/10

Nationwide Average: 8.31/10

Comment Dots

Pro Movers Inc is generally perceived as having a highly professional team, notwithstanding a few isolated accounts of unprofessional behavior.

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Recent Reviews Mention...

unprofessional in conduct and dress

team was incredibly professional

showed high professionalism

10. Conflict Handling

3.89/10

Nationwide Average: 4.07/10

Comment Dots

Pro Movers Inc demonstrates a mixed record, with repeated instances of ignoring or inadequately addressing customer complaints, offset by several accounts of proactive and apologetic efforts to resolve issues and ensure customer satisfaction.

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Recent Reviews Mention...

did not inform about damages they caused

went above and beyond for customer satisfaction

go above and beyond to satisfy the client.

11. Precision & Care

8.48/10

Nationwide Average: 8.01/10

Comment Dots

Pro Movers Inc has received numerous commendations for careful and attentive service, with multiple reports of exceptional diligence in moving items without damage, although a few reviews highlight significant issues with damaged or stolen goods.

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Recent Reviews Mention...

used tape on furniture, causing damage

handled all belongings with utmost care

very careful with items

Customer Insights icon

Customer Insights

Cost: $ 1260.00 from 35 historical data points

Hourly Minimum: 3 hours from 24 reviews


Local Move Duration: 4 hours from 147 reviews

Interstate Move Duration: 2 days from 7 reviews

Great Crew Members icon

Great Crew Members

Joe,CarlosJoe and Carlos were great and super nice
Joe, Antoniohelpful and cheery throughout the move
Benjamin, Anthony, Memodid so great and fast, awesome job
Benjamin, JoseBenjamin and Jose were amazing
Ben, Josefast, efficient, and friendly service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Pro Movers Inc

Location
1301 E Edinger Ave, Santa Ana, CA, 92705
Phone
(714) 331-6556
Link
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