SB SOS LLC is a Santa Barbara-based moving company specializing in senior moving, downsizing, and estate sales. They offer full-service concierge relocation services, including identifying items to move, planning floormaps, packing belongings, delivering, and installing them at the new home. SB SOS also assists clients in sorting through personal items for downsizing and coordinates professional estate and private sales. The company provides clean-out services for family homes after the passing of a loved one and can also help with staging the home for sale. Further, they offer real estate services through Deborah Samuel, a Berkshire Hathaway HomeServices Senior Specialist Realtor.
SB SOS LLC
Very Good
based on 311+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Senior Relocation
- Concierge Relocation Services
- Packing Your Belongings
- Delivery and Installation
- Estate Liquidation
- Downsizing Assistance
- Cleanouts
- Professional Estate and Private Sales
- Property Staging for Sale
- Auction Coordination
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Summarized Review of SB SOS LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.45/10
Nationwide Average: 8.44/10
SB SOS LLC is highly recommended to be avoided due to concerns about perceived thievery.
Recent Reviews Mention...
“Kelsey and her team made the move seamless, easy, and comfortable”
“team worked so hard to pack and move everything ”
“Integrity, efficiency, care, and commitment describe their service”
2. Punctuality
8.53/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“always timely”
“moved us into our new home within 24 hours”
“Kelsey and her team were prompt”
3. Affordability
7.4/10
Nationwide Average: 7.69/10
SB SOS LLC is perceived negatively, with customers feeling ripped off.
Recent Reviews Mention...
“Their fees were covered by the estate liquidation.”
“Worth every penny”
“fair pricing”
4. Communication
9.05/10
Nationwide Average: 7.53/10
SB SOS LLC severely lacks in providing adequate information about donation receipts.
Recent Reviews Mention...
“Kelsey and Deb were professional and trustworthy”
“great empathy and problem-solving skills shown”
“confident with their documentation and communication”
5. Speed
9.24/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“precisely on mission implies speediness”
“got the job done efficiently”
“moved us into our new home within 24 hours”
6. Friendliness
9.45/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“felt immediately at home, indicating friendliness”
“very friendly team creating a fun experience”
“made transition a joy implies friendliness”
7. Will Hire Again
9.27/10
Nationwide Average: 8.18/10
SB SOS LLC is highly unlikely to be rehired due to negative experiences.
Recent Reviews Mention...
“would hire Kelsey and team again for future moves”
“grateful for their service and would hire again ”
“would definitely hire again”
8. Professionalism
9.34/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Kelsey and team's professionalism made the move comfortable”
“Kelsey and Deb showed great professionalism”
“exceptional skills and professionalism shown”
9. Conflict Handling
3.25/10
Nationwide Average: 4.07/10
SB SOS LLC demonstrated a lack of effort to rectify perceived wrongs.
Recent Reviews Mention...
“unwillingness to treat employees with respect”
“Did not attempt to rectify perceived wrongs”
“went above and beyond in setting up everything”
10. Precision & Care
9.3/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything was in its proper place, indicating careful handling”
“took care of everything with no damages mentioned ”
“beautifully placed items with precision”
Great Crew Members
| Kelsey | made mom feel at home and ensured a seamless move |
| Kelsey, Deb | Kelsey and Deb were professional and trustworthy |
| Kelsey, Silvia | exceptional skills, empathy, and problem-solving |
| Kelsey | Kelsey is amazing and extremely helpful and resourceful |
| Kelsey, Silvia | Kelsey and Silvia navigated the move skillfully and with compassion. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
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- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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