Tony's Movers The New Way To Move
Additional Cities Served: Fremont, Sunnyvale, Santa Clara, San Mateo, Milpitas, Mountain ViewShow More >
Awards
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Summarized Review of Tony's Movers The New Way To Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Tony's Movers The New Way To Move is predominantly praised for its efficient, professional service and highly satisfied customers, despite a few criticisms regarding service consistency.
Recent Reviews Mention...
“Tony and his crew provided amazing service”
“smoothest moving experience”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Tony's Movers The New Way To Move consistently demonstrates exceptional timeliness, with nearly all reviews highlighting their on-time arrivals and prompt responses.
Recent Reviews Mention...
“Tony was prompt”
“they were able to squeeze in our move the next day”
“rushed the entire process”
3. Affordability
Nationwide Average: 7.69/10
Tony's Movers The New Way To Move is generally regarded as offering fair and reasonable pricing, though a few reviews consider it expensive.
Recent Reviews Mention...
“gave a reasonable quote”
“for the price, it was a great option”
“flat rate provided was fair”
4. Communication
Nationwide Average: 7.53/10
Tony's Movers The New Way To Move excels with responsiveness, effective communication, and a quick reply system, making them exceptionally easy to work with and thorough in addressing client inquiries.
Recent Reviews Mention...
“very courteous and professional communication”
“don't communicate much on phone but reply to messages”
“fast and effective communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Tony's Movers The New Way To Move is highly praised for their transparency, delivering on promises without surprise costs, and the appreciated flat fee structure that strictly adheres to initial quotes.
Recent Reviews Mention...
“stuck to the quoted prices”
“flat rate simplified the process”
“very transparent about their fees”
6. Speed
Nationwide Average: 8.58/10
Tony's Movers The New Way To Move is overwhelmingly praised for their efficiency and rapid service, despite a couple of concerns regarding rushed movements leading to damage.
Recent Reviews Mention...
“spectacular time management skills”
“fast, efficient”
“packed a studio apartment in 1 hr”
7. Friendliness
Nationwide Average: 8.91/10
Tony's Movers The New Way To Move generally receives high praise for their courteous, professional, and respectful staff, despite a few negative comments regarding attitude issues.
Recent Reviews Mention...
“crew was very friendly”
“extremely rude”
“they were very rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Tony's Movers The New Way To Move receives overwhelmingly high praise for their services, with the vast majority of customers expressing a strong likelihood of rehiring and recommending the company, despite a few detractors.
Recent Reviews Mention...
“would recommend and hire again”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Tony's Movers The New Way To Move generally receives high praise for their professional demeanor and efficient service, although there are isolated complaints regarding their conduct related to tipping and professionalism.
Recent Reviews Mention...
“very professional demeanor”
“professional work”
“extremely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Tony's Movers The New Way To Move demonstrates a commitment to customer satisfaction through apologies and determined effort to resolve issues, though with varying success.
Recent Reviews Mention...
“went above and beyond expectations”
“did not attempt to right the wrongs”
“tried to "fix" broken items inadequately”
11. Precision & Care
Nationwide Average: 8.01/10
Tony's Movers The New Way To Move generally maintains a high standard of carefulness and proficiency, with many clients praising their ability to safeguard belongings and handle challenging moves, though there have been isolated incidents of damage and dissatisfaction.
Recent Reviews Mention...
“they were careful to wrap furniture to prevent damage”
“had no concern for furniture protection”
“careful with all our stuff”
Customer Insights
Local Move Duration: 2.5 hours from 14 reviews
Great Crew Members
Tony | Tony and crew provided amazing service and peace of mind |
Tony | deserved praise for fast, efficient, and professional work |
Tony | Tony and his crew handled the move smoothly, even up a hill |
Tony | excellent job by Tony and his team |
Tony | Tony's team was professional and punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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