S & M Moving Systems

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MoversChevron RightCaliforniaChevron RightNorwalkChevron RightS & M Moving Systems
based on 299+ data points
Circle Info

About S & M Moving Systems

S&M Moving Systems is a professional moving company with locations in Arizona and California. As an international moving company, they serve customers beyond the local metro and statewide areas, delivering services nationwide. S&M Moving Systems goes above and beyond expectations, providing exceptional service to its clients. With their commitment to ensure customer satisfaction through dedicated and personalized services, S&M Moving Systems is a top choice for individuals and families seeking a reliable and experienced moving partner. For those specifically looking for movers in Norwalk, CA, the city offers a broad range of options. S&M Moving Systems, with their extensive knowledge and expertise in the field, truly sets themselves apart from other moving companies.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 08/09/24

USDOT

2847962

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of S & M Moving Systems

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.81/10

Nationwide Average: 8.44/10

Comment Dots

S & M Moving Systems is highly praised for their professional service and excellent moving experience, despite a few reports of dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

good service by movers

S&M Moving was awesome

did a phenomenal job

2. Punctuality

7.61/10

Nationwide Average: 8.07/10

Comment Dots

S & M Moving Systems generally provides timely and early arrivals, although there are notable exceptions where they significantly failed to meet scheduled times.

Reviews Mention icon

Recent Reviews Mention...

We were kept informed at every step and expectations were met

team arrived early

waited for 2 hours, no show

3. Affordability

6.09/10

Nationwide Average: 7.69/10

Comment Dots

S & M Moving Systems shows mixed feedback with experiences ranging from highly competitive pricing and charges less than expected, to complaints about being expensive and charging for unnecessary services.

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Recent Reviews Mention...

S&M was in the middle price-wise

quoted a price 3x a similar service

provided very competitive pricing

4. Communication

7.67/10

Nationwide Average: 7.53/10

Comment Dots

S & M Moving Systems generally excels with most customers highly praising the consistent, informative, and professional communication throughout the moving process, although a few experienced significant communication issues.

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Recent Reviews Mention...

There was great communication with all team members

coordinating the trucking transportation

Kept informed at every step, communication was excellent

5. Stick to Prices

6.58/10

Nationwide Average: 5.99/10

Comment Dots

S & M Moving Systems generally upholds their quotes but has faced isolated incidents of underestimation and incorrect charges.

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Recent Reviews Mention...

under estimated the amount of moving truck space

No mention of increased prices or issues with quoted prices

did not charge us any more than the quote

6. Speed

7.95/10

Nationwide Average: 8.58/10

Comment Dots

S & M Moving Systems generally performs very efficiently and quickly, though there are rare instances where customers experienced significant delays.

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Recent Reviews Mention...

it is fast

fast loading and unloading

very fast in both locations

7. Friendliness

8.64/10

Nationwide Average: 8.91/10

Comment Dots

S & M Moving Systems generally receives high praise for their polite, professional, and understanding team, although there were a couple of instances of perceived rudeness or irritability.

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Recent Reviews Mention...

Friendliness made the move easier and was very appreciated

team were very polite

Joaquin and Pam were good help and understanding

8. Will Hire Again

7.57/10

Nationwide Average: 8.18/10

Comment Dots

S & M Moving Systems has generally positive feedback with the majority of customers expressing high satisfaction and willingness to recommend their services, although there are some notable instances of strong dissatisfaction.

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Recent Reviews Mention...

would hire again

recommend this company and would hire again

would highly recommend them

9. Professionalism

8.07/10

Nationwide Average: 8.31/10

Comment Dots

S & M Moving Systems is generally viewed very positively, with many customers highlighting the team's professionalism, though there are a few reports of unprofessional behavior.

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Recent Reviews Mention...

The team was ultra professional and Ed directed masterfully

inexperienced movers, rushed service

crew was professional and reliable

10. Conflict Handling

2.49/10

Nationwide Average: 4.07/10

Comment Dots

S & M Moving Systems largely fails to effectively address and rectify customer issues and concerns, aside from a singular instance of a satisfactory claims process.

Reviews Mention icon

Recent Reviews Mention...

waited a long time for a Claims Check

claim process was unsatisfactory

claims process couldn't have been any easier

11. Precision & Care

6.82/10

Nationwide Average: 8.01/10

Comment Dots

S & M Moving Systems receives mixed feedback, with several customers praising their careful and meticulous handling while others report damage and loss of items.

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Recent Reviews Mention...

took care of my concerns, packing

try hard not to damage anything

damage to furniture and household goods

Customer Insights icon

Customer Insights

Interstate Move Duration: 7 days from 5 reviews

Great Crew Members icon

Great Crew Members

Joaquin, Raul, Pammade our move painless
Joaquin Guzman, Pam, EdJoaquin did a great initial estimate, Pam coordinated well, Ed directed loading and unloading efficiently
JoaquinJoaquin was professional, honest, and helpful
Joaquin, PamJoaquin and Pam for being helpful and understanding
JoaquinJoaquin was very professional and responsive
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact S & M Moving Systems

Location
12128 Burke St, Santa Fe Springs, CA, 90670
Phone
(562) 567-2100
Link
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