S&M Moving Systems is a professional moving company with locations in Arizona and California. As an international moving company, they serve customers beyond the local metro and statewide areas, delivering services nationwide. S&M Moving Systems goes above and beyond expectations, providing exceptional service to its clients. With their commitment to ensure customer satisfaction through dedicated and personalized services, S&M Moving Systems is a top choice for individuals and families seeking a reliable and experienced moving partner. For those specifically looking for movers in Norwalk, CA, the city offers a broad range of options. S&M Moving Systems, with their extensive knowledge and expertise in the field, truly sets themselves apart from other moving companies.
S & M Moving Systems
About S & M Moving Systems
Additional Cities Served: Whittier, Buena Park, Pico Rivera, Montebello, La Habra, Monterey ParkShow More >
Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of S & M Moving Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
S & M Moving Systems is highly praised for their professional service and excellent moving experience, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“good service by movers”
“S&M Moving was awesome”
“did a phenomenal job”
2. Punctuality
Nationwide Average: 8.07/10
S & M Moving Systems generally provides timely and early arrivals, although there are notable exceptions where they significantly failed to meet scheduled times.
Recent Reviews Mention...
“We were kept informed at every step and expectations were met”
“team arrived early”
“waited for 2 hours, no show”
3. Affordability
Nationwide Average: 7.69/10
S & M Moving Systems shows mixed feedback with experiences ranging from highly competitive pricing and charges less than expected, to complaints about being expensive and charging for unnecessary services.
Recent Reviews Mention...
“S&M was in the middle price-wise”
“quoted a price 3x a similar service”
“provided very competitive pricing”
4. Communication
Nationwide Average: 7.53/10
S & M Moving Systems generally excels with most customers highly praising the consistent, informative, and professional communication throughout the moving process, although a few experienced significant communication issues.
Recent Reviews Mention...
“There was great communication with all team members”
“coordinating the trucking transportation”
“Kept informed at every step, communication was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
S & M Moving Systems generally upholds their quotes but has faced isolated incidents of underestimation and incorrect charges.
Recent Reviews Mention...
“under estimated the amount of moving truck space”
“No mention of increased prices or issues with quoted prices”
“did not charge us any more than the quote”
6. Speed
Nationwide Average: 8.58/10
S & M Moving Systems generally performs very efficiently and quickly, though there are rare instances where customers experienced significant delays.
Recent Reviews Mention...
“it is fast”
“fast loading and unloading”
“very fast in both locations”
7. Friendliness
Nationwide Average: 8.91/10
S & M Moving Systems generally receives high praise for their polite, professional, and understanding team, although there were a couple of instances of perceived rudeness or irritability.
Recent Reviews Mention...
“Friendliness made the move easier and was very appreciated”
“team were very polite”
“Joaquin and Pam were good help and understanding”
8. Will Hire Again
Nationwide Average: 8.18/10
S & M Moving Systems has generally positive feedback with the majority of customers expressing high satisfaction and willingness to recommend their services, although there are some notable instances of strong dissatisfaction.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
S & M Moving Systems is generally viewed very positively, with many customers highlighting the team's professionalism, though there are a few reports of unprofessional behavior.
Recent Reviews Mention...
“The team was ultra professional and Ed directed masterfully”
“inexperienced movers, rushed service”
“crew was professional and reliable”
10. Conflict Handling
Nationwide Average: 4.07/10
S & M Moving Systems largely fails to effectively address and rectify customer issues and concerns, aside from a singular instance of a satisfactory claims process.
Recent Reviews Mention...
“waited a long time for a Claims Check”
“claim process was unsatisfactory”
“claims process couldn't have been any easier”
11. Precision & Care
Nationwide Average: 8.01/10
S & M Moving Systems receives mixed feedback, with several customers praising their careful and meticulous handling while others report damage and loss of items.
Recent Reviews Mention...
“took care of my concerns, packing”
“try hard not to damage anything”
“damage to furniture and household goods”
Customer Insights
Interstate Move Duration: 7 days from 5 reviews
Great Crew Members
Joaquin, Raul, Pam | made our move painless |
Joaquin Guzman, Pam, Ed | Joaquin did a great initial estimate, Pam coordinated well, Ed directed loading and unloading efficiently |
Joaquin | Joaquin was professional, honest, and helpful |
Joaquin, Pam | Joaquin and Pam for being helpful and understanding |
Joaquin | Joaquin was very professional and responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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