Simply Self Storage, based in Santa Fe Springs, California, offers storage solutions for individuals and businesses. With a focus on providing secure and convenient storage options, the company prides itself on its state-of-the-art facility and top-of-the-line amenities. Although the exact number of years in business is not specified, Simply Self Storage has established itself as a trusted provider in its local market. Services include various storage unit sizes, climate-controlled units, and vehicle storage options. The company's commitment to security, convenience, and customer satisfaction sets it apart from other movers in Norwalk, CA.
Simply Self Storage
based on 711+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Simply Self Storage
Additional Cities Served: Cypress, Santa Fe Springs, Artesia
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Summarized Review of Simply Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.59/10
Nationwide Average: 8.44/10
Simply Self Storage receives mixed reviews, with significant praise for its friendly staff and clean facilities contrasted by criticism of its customer service and business practices.
Recent Reviews Mention...
“Justice made my experience very easy”
“Luis made the service outstanding.”
“they stole packages and peoples things”
2. Punctuality
6.83/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“the guy shows up 10 minutes late”
“arrived on time”
“Luis was quick to get the process done”
3. Affordability
8.65/10
Nationwide Average: 7.69/10
Simply Self Storage receives mixed feedback, with customers appreciating the great prices and discounts, while others criticize hidden fees and sudden price increases that impact their satisfaction.
Recent Reviews Mention...
“Prices were great for a 10x10 unit”
“great prices”
“Great prices!”
4. Communication
8.83/10
Nationwide Average: 7.53/10
Simply Self Storage has received numerous complaints regarding poor customer service and miscommunication, although there are several instances of exceptional service highlighted by satisfied customers.
Recent Reviews Mention...
“Luis provided excellent live help.”
“Jonathan was very helpful and kind”
“Luis was easy to talk to”
5. Stick to Prices
4.73/10
Nationwide Average: 5.99/10
Simply Self Storage often fails to honor their initial quotes, leading to customer dissatisfaction despite offering discounts for writing reviews.
Recent Reviews Mention...
“offered a discount for writing reviews”
“Lied about situations regarding the unit”
“Honest”
6. Speed
9.19/10
Nationwide Average: 8.58/10
Simply Self Storage receives high praise for quickly securing units for its customers.
Recent Reviews Mention...
“great quick service”
“everything done in less than 30 min”
“Very fast”
7. Friendliness
9.57/10
Nationwide Average: 8.91/10
Simply Self Storage displays overwhelmingly positive interactions through its staff's patience, helpfulness, and constant smiles, despite a few instances of negative attitudes at the desk.
Recent Reviews Mention...
“Jonathan was very kind”
“Luis was very helpful, indicating friendliness”
“Luis the employee was very CHILL”
8. Will Hire Again
8.06/10
Nationwide Average: 8.18/10
Simply Self Storage receives mixed feedback, with several customers expressing strong discontent and reluctance to use their services again, while a notable minority highly recommend them and express eagerness to hire again.
Recent Reviews Mention...
“would definitely hire again”
“would definitely hire again because of Luis.”
“I would recommend this place”
9. Professionalism
8.54/10
Nationwide Average: 8.31/10
Simply Self Storage has mixed reviews, with several customers complaining about unprofessional behavior and inadequate customer service, while others praise the professionalism and organization of specific staff members and the facility itself.
Recent Reviews Mention...
“Luis is the epitome of professionalism.”
“they stole packages and peoples things”
“conducted themselves well and served the customer”
10. Conflict Handling
2.92/10
Nationwide Average: 4.07/10
Simply Self Storage demonstrates a consistent lack of effort to address or rectify customer issues, showing little concern or remorse for the inconveniences and problems faced by their clients.
Recent Reviews Mention...
“they have been doing it for years”
“they have not resolved my issue”
“no help provided for damaged door or security concerns”
11. Precision & Care
5.54/10
Nationwide Average: 8.01/10
Simply Self Storage appears to have significant issues, with complaints about security leading to property theft and break-ins.
Recent Reviews Mention...
“items were stolen from storage”
“showed us furniture covering to keep furniture nice”
“My RV was broken into”
Customer Insights
Cost: $ 163.00 from 3 reviews
Great Crew Members
| Justice | Justice was very helpful |
| Luis | Luis went above and beyond, providing exceptional service. |
| Jonathan | very helpful and kind |
| Luis | Showed me around and answered all questions |
| Luis | Luis answered all my questions and was helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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