123 Moving and Storage is a family-owned and operated moving company that makes the whole moving process as easy as counting 1-2-3. It’s been serving Santa Monica, CA and the surrounding areas with full-service moving solutions since 1998. 123 Moving and Storage is a vetted, licensed, and insured moving company that guarantees it’s not a broker and will never use day labor. When you hire 123 Moving and Storage, you’re assured that full-time professional movers will show up at your doorstep. And whether you’re moving locally or long-distance, you’re always in good hands because 123 Moving and Storage also offers white-glove handling with its packing and crating services. It also provides box delivery, supplies, organizing, and staging services.
123 Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Packing & Unpacking Services
- Storage Services
California Moving License
Revoked
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of 123 Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
123 Moving and Storage receives overwhelmingly positive feedback for its exceptional service, with only a few customers expressing dissatisfaction.
Recent Reviews Mention...
“gave them a constellation of stars”
“Sean's company, 123 Moving, is top notch”
“really impressed with their level of care”
2. Punctuality
Nationwide Average: 8.07/10
123 Moving and Storage overwhelmingly receives high praise for consistently being on time, early, or promptly adjusting schedules to meet client needs, with only a few isolated instances of delays or issues.
Recent Reviews Mention...
“team was on time”
“timely and worked efficiently”
“they show up on time”
3. Affordability
Nationwide Average: 7.69/10
123 Moving and Storage is generally considered to provide great value for the cost, though there are notable exceptions where customers felt the services were expensive.
Recent Reviews Mention...
“they are really affordable”
“pricing was more than fair, very reasonable”
“terrific value for the money”
4. Communication
Nationwide Average: 7.53/10
123 Moving and Storage is overwhelmingly praised for its responsive, courteous, and professional communication, with only a few instances of dissatisfaction regarding specific issues.
Recent Reviews Mention...
“patient with my rescheduling without complaints”
“correspondence with Sean was great”
“they give you easy access to your inventory”
5. Stick to Prices
Nationwide Average: 5.99/10
123 Moving and Storage generally maintains a high standard of honesty and transparency, with numerous customers praising their adherence to initial estimates, though there are a handful of reports of price discrepancies and unexpected charges.
Recent Reviews Mention...
“no mention of price changes”
“offered $48 then $100, not sticking to fair compensation”
“There were no surprises at all”
6. Speed
Nationwide Average: 8.58/10
123 Moving and Storage overwhelmingly receives praise for being fast, efficient, and minimizing downtime, despite a few dissenting opinions about slow service.
Recent Reviews Mention...
“were efficient both when moved out and back in”
“kept the move and travel time down to a minimum”
“efficient with their time”
7. Friendliness
Nationwide Average: 8.91/10
123 Moving and Storage is highly regarded for its professional, courteous, and accommodating team, consistently making positive impressions despite isolated complaints of unprofessional behavior.
Recent Reviews Mention...
“the crew was great to work with”
“Professional and courteous”
“friendly and patient with my parents”
8. Will Hire Again
Nationwide Average: 8.18/10
123 Moving and Storage has overwhelmingly positive feedback with the vast majority of customers expressing eagerness to use their services for future moves, stressing trust, satisfaction, and high recommendations, despite a very small fraction of clients expressing dissatisfaction and unwillingness to rehire.
Recent Reviews Mention...
“really cannot say enough good things”
“I highly recommend Sean's moving company”
“would use them again”
9. Professionalism
Nationwide Average: 8.31/10
123 Moving and Storage overwhelmingly receives praise for their exceptional professionalism, skill in handling moves, and courteous conduct, with only a few reports of dissatisfaction.
Recent Reviews Mention...
“lead moving manager and his helpers were great”
“crew was amazing and professional”
“guys were knowledgeable about dismantling and assembling furniture”
10. Conflict Handling
Nationwide Average: 4.07/10
123 Moving and Storage shows a divided response, with significant efforts by leadership to address and rectify customer issues, albeit with some instances of dissatisfaction regarding follow-through and compensation.
Recent Reviews Mention...
“still fighting for compensation after 6 months.”
“not doing right by us in the end”
“did not take responsibility for missing items”
11. Precision & Care
Nationwide Average: 8.01/10
123 Moving and Storage overwhelmingly receives praise from customers for their meticulous and careful handling of belongings, despite a few instances of damage.
Recent Reviews Mention...
“not a single broken item”
“handled my belongings with great care”
“not a scratch on our belongings or freshly painted walls”
Customer Insights
Local Move Duration: 5 hours from 11 reviews
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Jimmy | our foreman who was amazing |
| Sean, Francisco | Sean was always available, Francisco was incredible |
| Chris, Francisco, Jose, Manuel | Chris was accommodating, and all were knowledgeable |
| Jason | worked well with my husband, calm and assuring |
| Sean, Jason | Sean and Jason are amazing and great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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