Pure Moving has six locations across California, including an office in Los Angeles. This locally operated business moves over 10,000 clients every year and is one of the Golden State’s most trusted household relocation services. It also offers affordable rates that will suit your budget no matter how big or small your move may be. Pure Moving has been serving people for over eight years and holds an A+ rating from the BBB. The well-trained, courteous team are fully licensed and insured. They understand how stressful moving can be, so they are ready to help in every way, from packing up goods until they arrive safely at the destination. As an essential part of the Santa Ana, CA moving services, Pure Moving offers free, no-obligation quotes that assure customers a fair deal. And with its transparent billing system, you know there won’t be any hidden costs coming up later down the road.
Pure Moving
#1 Ranked Movers in Santa Ana, CA
About Pure Moving
Additional Cities Served: Riverside, Orange, Costa Mesa, Mission Viejo, Laguna Niguel, San ClementeShow More >
Moving Services
- Residential moving
- Commercial moving
- Longdistance moving
- Packing services
- Local moving
- Furniture moving
- Fullservice moving
- Apartment moving
- Same day moving
- Hourly moving services
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Pure Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pure Moving receives overwhelmingly positive praise for the professionalism, efficiency, and care exhibited during moving services, with numerous clients expressing high satisfaction and the intent to hire or recommend them again, underscored by a handful of negative experiences.
Recent Reviews Mention...
“Movers did a great job”
“great movers”
“hired this company twice since then”
2. Punctuality
Nationwide Average: 8.07/10
Pure Moving generally receives high praise for being on time, with numerous mentions of their promptness and only a few instances where they were reported as late.
Recent Reviews Mention...
“they were punctual”
“Showed up on time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Pure Moving generally receives high praise for offering fair and competitive pricing, with many customers expressing satisfaction at reasonable rates, value for money, and no hidden fees, despite a few isolated reports of prices perceived as high or expensive.
Recent Reviews Mention...
“pricing was fair and considerate of our budget”
“charged by the hour for 9 hours for a 1 bedroom”
“got great value for the effort, and size of the job”
4. Communication
Nationwide Average: 7.53/10
Pure Moving is frequently praised for their responsive, professional, and easy communication, with only a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“incredibly responsive customer service”
“Smooth process since the first phone call”
“not happy with the requirement for a video tour”
5. Stick to Prices
Nationwide Average: 5.99/10
Pure Moving generally receives high praise for their transparency, lack of hidden fees, and adherence to the initial cost estimates given to customers.
Recent Reviews Mention...
“discounted the price on-site due to the issue”
“did exactly what they promised”
“provided the perfect moving package”
6. Speed
Nationwide Average: 8.58/10
Pure Moving generally receives high praise for their efficiency and quick service, with nearly all customers reporting fast and diligent work, though there are a couple of outliers noting slower-than-expected performance.
Recent Reviews Mention...
“worked diligently and steadily from start to finish”
“team was very quick”
“efficient and very nice crew”
7. Friendliness
Nationwide Average: 8.91/10
Pure Moving is overwhelmingly praised for their polite, professional, and friendly staff, despite a few isolated instances of unprofessional behavior.
Recent Reviews Mention...
“they were friendly”
“had a great attitude”
“Very professional and polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Pure Moving appears to be highly favored, with numerous customers expressing a strong likelihood of rehiring and recommending the company, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“would definitely call them again for a move”
“would recommend”
“hired this company twice since then”
9. Professionalism
Nationwide Average: 8.31/10
Pure Moving overwhelmingly receives praise for a highly professional, efficient, and courteous moving team, with only isolated instances of unprofessional behavior.
Recent Reviews Mention...
“helped me finish packing, disassemble shower rods”
“Very professional and polite”
“excellent job by Pavel and his team”
10. Conflict Handling
Nationwide Average: 4.07/10
Pure Moving generally demonstrates a strong commitment to customer satisfaction by promptly and effectively addressing and rectifying issues, with multiple accounts of proactive solutions and reimbursements for any inconvenience caused.
Recent Reviews Mention...
“made effort to reimburse me for the printer”
“Discrepancies were quickly and easily resolved”
“didn't rectify issue with missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Pure Moving generally receives positive feedback for being attentive and meticulous in ensuring no damage occurs to customers' belongings, although a few instances did report issues such as mishandling resulting in damage or missing items.
Recent Reviews Mention...
“took lots of care in moving”
“wrapped all belongings, none were damaged”
“nothing was broken in the move”
Customer Insights
Cost: $ 1600.00 from 10 reviews
Hourly Minimum: 3 hours from 24 reviews
Local Move Duration: 4 hours from 176 reviews
Interstate Move Duration: 2 days from 12 reviews
Great Crew Members
Oleg, Ruslan | went above and beyond to help |
Anton, Vladimir | took care in wrapping all items and were amicable |
Pavel | Pavel stepped up and showed precision |
Anton, Ivan, Ivan | hard work and good efforts |
Anton | Very helpful and quick |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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