Pure Moving

#1 Ranked Movers in Santa Ana, CA

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Exceptional
based on 8688+ data points
Circle Info

About Pure Moving

Pure Moving has six locations across California, including an office in Los Angeles. This locally operated business moves over 10,000 clients every year and is one of the Golden State’s most trusted household relocation services. It also offers affordable rates that will suit your budget no matter how big or small your move may be. Pure Moving has been serving people for over eight years and holds an A+ rating from the BBB. The well-trained, courteous team are fully licensed and insured. They understand how stressful moving can be, so they are ready to help in every way, from packing up goods until they arrive safely at the destination. As an essential part of the Santa Ana, CA moving services, Pure Moving offers free, no-obligation quotes that assure customers a fair deal. And with its transparent billing system, you know there won’t be any hidden costs coming up later down the road.

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Moving Services

  • Residential moving
  • Commercial moving
  • Longdistance moving
  • Packing services
  • Local moving
  • Furniture moving
  • Fullservice moving
  • Apartment moving
  • Same day moving
  • Hourly moving services

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3207734

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

#1 Ranked Movers in Santa Ana, CA 2024 award
Top 3 Movers in Santa Ana, CA 2023 award
Top 3 Movers in Santa Ana, CA 2022 award
Top 3 Movers in Santa Ana, CA 2021 award
Top 3 Movers in Santa Ana, CA 2020 award

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Summarized Review of Pure Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.74/10

Nationwide Average: 8.44/10

Comment Dots

Pure Moving receives overwhelmingly positive praise for the professionalism, efficiency, and care exhibited during moving services, with numerous clients expressing high satisfaction and the intent to hire or recommend them again, underscored by a handful of negative experiences.

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Recent Reviews Mention...

Movers did a great job

great movers

hired this company twice since then

2. Punctuality

9.77/10

Nationwide Average: 8.07/10

Comment Dots

Pure Moving generally receives high praise for being on time, with numerous mentions of their promptness and only a few instances where they were reported as late.

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Recent Reviews Mention...

they were punctual

Showed up on time

showed up on time

3. Affordability

9.39/10

Nationwide Average: 7.69/10

Comment Dots

Pure Moving generally receives high praise for offering fair and competitive pricing, with many customers expressing satisfaction at reasonable rates, value for money, and no hidden fees, despite a few isolated reports of prices perceived as high or expensive.

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Recent Reviews Mention...

pricing was fair and considerate of our budget

charged by the hour for 9 hours for a 1 bedroom

got great value for the effort, and size of the job

4. Communication

9.52/10

Nationwide Average: 7.53/10

Comment Dots

Pure Moving is frequently praised for their responsive, professional, and easy communication, with only a few isolated reports of dissatisfaction.

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Recent Reviews Mention...

incredibly responsive customer service

Smooth process since the first phone call

not happy with the requirement for a video tour

5. Stick to Prices

9.58/10

Nationwide Average: 5.99/10

Comment Dots

Pure Moving generally receives high praise for their transparency, lack of hidden fees, and adherence to the initial cost estimates given to customers.

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Recent Reviews Mention...

discounted the price on-site due to the issue

did exactly what they promised

provided the perfect moving package

6. Speed

9.67/10

Nationwide Average: 8.58/10

Comment Dots

Pure Moving generally receives high praise for their efficiency and quick service, with nearly all customers reporting fast and diligent work, though there are a couple of outliers noting slower-than-expected performance.

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Recent Reviews Mention...

worked diligently and steadily from start to finish

team was very quick

efficient and very nice crew

7. Friendliness

9.85/10

Nationwide Average: 8.91/10

Comment Dots

Pure Moving is overwhelmingly praised for their polite, professional, and friendly staff, despite a few isolated instances of unprofessional behavior.

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Recent Reviews Mention...

they were friendly

had a great attitude

Very professional and polite

8. Will Hire Again

9.71/10

Nationwide Average: 8.18/10

Comment Dots

Pure Moving appears to be highly favored, with numerous customers expressing a strong likelihood of rehiring and recommending the company, despite a few isolated instances of dissatisfaction.

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Recent Reviews Mention...

would definitely call them again for a move

would recommend

hired this company twice since then

9. Professionalism

9.71/10

Nationwide Average: 8.31/10

Comment Dots

Pure Moving overwhelmingly receives praise for a highly professional, efficient, and courteous moving team, with only isolated instances of unprofessional behavior.

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Recent Reviews Mention...

helped me finish packing, disassemble shower rods

Very professional and polite

excellent job by Pavel and his team

10. Conflict Handling

9.36/10

Nationwide Average: 4.07/10

Comment Dots

Pure Moving generally demonstrates a strong commitment to customer satisfaction by promptly and effectively addressing and rectifying issues, with multiple accounts of proactive solutions and reimbursements for any inconvenience caused.

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Recent Reviews Mention...

made effort to reimburse me for the printer

Discrepancies were quickly and easily resolved

didn't rectify issue with missing items

11. Precision & Care

9.73/10

Nationwide Average: 8.01/10

Comment Dots

Pure Moving generally receives positive feedback for being attentive and meticulous in ensuring no damage occurs to customers' belongings, although a few instances did report issues such as mishandling resulting in damage or missing items.

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Recent Reviews Mention...

took lots of care in moving

wrapped all belongings, none were damaged

nothing was broken in the move

Customer Insights icon

Customer Insights

Cost: $ 1600.00 from 10 reviews

Hourly Minimum: 3 hours from 24 reviews


Local Move Duration: 4 hours from 176 reviews

Interstate Move Duration: 2 days from 12 reviews

Great Crew Members icon

Great Crew Members

Oleg, Ruslanwent above and beyond to help
Anton, Vladimirtook care in wrapping all items and were amicable
PavelPavel stepped up and showed precision
Anton, Ivan, Ivanhard work and good efforts
AntonVery helpful and quick
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Pure Moving

Location
1450 2nd St ste 225, Santa Monica, CA, 90401
Phone
(800) 816-5121
Link
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