Betsy's Moving, Inc. has been providing top-rated moving services in Santa Rosa and the surrounding areas for over 17 years. As a locally-owned, passionate, and family-operated company, they specialize in a full pack and complete unpack moving experience. Their service area includes cities throughout California, such as Sonoma, San Francisco, and Oakland. Betsy's Moving, Inc. offers a range of services, including residential, commercial, piano, and white-glove moving. Their emphasis on quality, responsibility, and personal client relationships set them apart from other moving companies.
Betsy's Moving
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Moving Services
- Local Moving
- Long Distance Moving
- Senior Moving
- Commercial Moving
- Piano Moving
- White Glove Moving
- Residential Moving
- Intrastate Moving
- Storage
- Packing
California Moving License
Canceled at Business Request
Last Checked: 12/06/24Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Betsy's Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Betsy's Moving is predominantly praised for its efficiency, professionalism, and excellent service, with the vast majority of customers expressing high satisfaction and recommending their services, despite a few dissatisfied comments.
Recent Reviews Mention...
“Amazing service”
“great company”
“best mover I've ever experienced”
2. Punctuality
Nationwide Average: 8.07/10
Betsy's Moving consistently demonstrates timely arrivals and effective communication about their schedule, despite a rare instance of an unexpected visit.
Recent Reviews Mention...
“Timely”
“they were prompt”
“She was there when she said she would be”
3. Affordability
Nationwide Average: 7.69/10
Betsy's Moving is generally considered expensive with complaints about being overcharged, although there is an instance where the price was deemed very reasonable.
Recent Reviews Mention...
“see great prices”
“great deal”
“the cost was very fair”
4. Communication
Nationwide Average: 7.53/10
Betsy's Moving generally excels with numerous mentions of efficient, prompt, and personalized communication, though there are isolated complaints about follow-up and excuses.
Recent Reviews Mention...
“Amanda was so friendly and helpful”
“found them to be very easy to work with”
“She communicated throughout the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Betsy's Moving has deeply disappointed customers with billing practices that are highly questionable and by sending more movers than initially quoted, leading to unexpected charges.
Recent Reviews Mention...
“did not stick to quoted prices”
“absolutely no surprises in the bill”
“billing practices verge on elder abuse”
6. Speed
Nationwide Average: 8.58/10
Betsy's Moving consistently demonstrates fast and efficient service, though there was an isolated incident where the speed did not meet expectations despite a three-person team.
Recent Reviews Mention...
“job that should take 2 hours took 7 hours”
“completed the move efficiently by mid day”
“Moved everything in one day efficiently.”
7. Friendliness
Nationwide Average: 8.91/10
Betsy's Moving is overwhelmingly praised for its cordial, accommodating, and professional team, with only a singular instance of reported unprofessional behavior.
Recent Reviews Mention...
“Great team of women”
“Betsy and her team were enthusiastically recommended”
“Everyone on her team was polite and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Betsy's Moving overwhelmingly receives positive feedback, with the vast majority of customers indicating high satisfaction and a strong inclination to use their services in the future.
Recent Reviews Mention...
“definitely spread the word”
“recommend this company and would hire again”
“Loved working with them”
9. Professionalism
Nationwide Average: 8.31/10
Betsy's Moving is highly praised for their efficient, careful, and diligent work, showcasing amazing professionalism despite a few instances of underperformance and unprofessional conduct.
Recent Reviews Mention...
“Great team of women”
“professional”
“professional and friendly”
10. Conflict Handling
Nationwide Average: 4.07/10
Betsy's Moving demonstrates a varied performance, with instances of being highly accommodating and making amends beyond expectations, though also facing criticism for making excuses rather than addressing problems.
Recent Reviews Mention...
“minor snag resolved to our satisfaction”
“accommodating when asked to adjust furniture”
“offered solutions for leftover items and recommended reasonably priced services”
11. Precision & Care
Nationwide Average: 8.01/10
Betsy's Moving demonstrates exceptional attention and diligence in packing, transporting, and setting up customers' belongings securely, ensuring everything arrives safely without any damage.
Recent Reviews Mention...
“everything made it safely”
“protected all of my belongings well”
“careful with everything”
Customer Insights
Local Move Duration: 2 hours from 4 reviews
Great Crew Members
Amanda | Amanda was so friendly and helpful |
Betsy | Betsy and her team were enthusiastically recommended |
Betsy | Betsy made all the right decisions, very organized |
Betsy | outstanding job and demonstrated high professionalism |
Betsy | Betsy was wonderful with explaining and resolving issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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