Fresh Start Movers upholds an impressive 100% customer satisfaction and 0% claims rate. It has years of experience serving customers in Sonoma, Marin, Napa, and San Francisco Counties. Founded in 2015, this Santa Rosa, California moving company provides dependable and affordable moving services. Its staff is highly trained and background-checked. Whether you need office moving services or residential relocation help, you can trust Fresh Start Movers to deliver the utmost professionalism. Fresh Start Movers has developed an efficient moving process. You will see nothing but efficiency and experience when you choose Fresh Start Movers.
Fresh Start Movers
Ranked Top 3 Best Movers in Santa Rosa, CA
About Fresh Start Movers
Additional Cities Served: Napa, Alameda, Madera, Petaluma, San Rafael, NovatoShow More >
Moving Services
- Local Moving
- Commercial Moves
- Packing Services
Awards
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Summarized Review of Fresh Start Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fresh Start Movers receives highly positive feedback for their professional, efficient, and friendly moving services, making them a highly recommended company by numerous satisfied customers.
Recent Reviews Mention...
“best movers I have ever had”
“these are good guys committed to doing good work”
“seamless work with the company”
2. Punctuality
Nationwide Average: 8.07/10
Fresh Start Movers consistently demonstrate timely arrivals, prompt service, and effective communication regarding scheduling, reflecting a high level of reliability in adhering to scheduled times.
Recent Reviews Mention...
“crew were prompt”
“crew arrived on time”
“Prompt”
3. Affordability
Nationwide Average: 7.69/10
Fresh Start Movers is generally perceived as offering competitive and fair pricing, providing great value for their services, with many customers feeling that the cost is reasonable and worth the investment.
Recent Reviews Mention...
“Not the cheapest”
“competitively priced”
“well worth the cost”
4. Communication
Nationwide Average: 7.53/10
Fresh Start Movers consistently demonstrates excellent, responsive, and attentive interaction, with frequent praises for clear, efficient, and customer-focused communication throughout the moving process.
Recent Reviews Mention...
“entirely responsible, transparent, forming great customer relationships”
“Kyle responds quickly”
“Kyle and James both communicated with me”
5. Stick to Prices
Nationwide Average: 5.99/10
Fresh Start Movers consistently delivers according to their estimates with transparency and without hidden fees, though there have been a few instances of customers experiencing unexpected changes to quotes.
Recent Reviews Mention...
“estimate was pretty spot on”
“implies cost was as expected”
“Came in within their estimate, no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Fresh Start Movers consistently receives high praise for their efficiency, with numerous reviewers highlighting the quick, professional, and smooth moving experiences.
Recent Reviews Mention...
“they were efficient getting our big stuff moved”
“worked quickly”
“They were extremely efficient”
7. Friendliness
Nationwide Average: 8.91/10
Fresh Start Movers consistently demonstrates exceptional courtesy, professionalism, and a positive attitude, making customers feel comfortable and appreciated throughout their moving experience.
Recent Reviews Mention...
“Kelsey is friendly, knowledgeable, professional”
“committed to doing good work and forming great customer relationships”
“worked cheerfully”
8. Will Hire Again
Nationwide Average: 8.18/10
Fresh Start Movers enjoys overwhelmingly positive feedback, with customers expressing a strong likelihood of repeat business and high recommendations, despite a single dissenting report of dissatisfaction.
Recent Reviews Mention...
“I definitely would recommend them”
“I wouldn't do it any other way in the future”
“wouldn't occur to me to look elsewhere”
9. Professionalism
Nationwide Average: 8.31/10
Fresh Start Movers consistently demonstrates exceptional professionalism, with numerous reviews highlighting the crew's dedication, efficiency, courteous nature, and ability to deliver top-notch customer service.
Recent Reviews Mention...
“Kelsey is professional”
“committed to doing good work”
“sends a top-rate crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Fresh Start Movers consistently demonstrates a proactive approach by being responsive to issues, going the extra mile to complete services, and ensuring customer satisfaction by rectifying any problems, including proactively addressing damages and accommodating changes.
Recent Reviews Mention...
“Responsive to a minor issue”
“Kyle went out of his way to complete a service”
“made sure everything was in place”
11. Precision & Care
Nationwide Average: 8.01/10
Fresh Start Movers has received high praise for meticulously treating customers' belongings with respect, ensuring that everything from furniture to delicate items is moved safely, wrapped securely, and handled as if it were their own, resulting in no damage or scratches during the moving process.
Recent Reviews Mention...
“all the guys treated my household goods with the best care”
“everything was in great shape on the other side”
“care with each piece as if it was their own”
Customer Insights
Local Move Duration: 3.5 hours from 10 reviews
Great Crew Members
Kelsey | Kelsey is the perfect person to work with |
Kyle, Tyler, Nick | quick responses and took great care of items |
Gitte Brix | provided a great moving experience |
Tyler, Jose, Oden, Kyle | great work by movers |
Kyle, James | Kyle the owner and James the manager communicated well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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