Nice Guys Movers is a professional moving company in operation for over 10 years. Originally based in College Station, Texas, and Portland, Oregon, the company now covers the Bay Area and has recently opened locations in San Diego, Santa Rosa, and San Rafael. They are a full-service company that provides commercial and residential moving services, including packing, storage, and specialized transportation. If you're planning to move and looking for movers in Santa Rosa, CA, Nice Guys Movers is known for its experienced and friendly team, offering personalized and efficient services.
Nice Guys Movers
About Nice Guys Movers
Additional Cities Served: Petaluma, San Rafael, Rohnert Park, Windsor, Marysville, San AnselmoShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
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Summarized Review of Nice Guys Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Nice Guys Movers has predominantly negative reviews, with frequent complaints about poor service and dissatisfaction, despite a few high praises for certain team members and experiences.
Recent Reviews Mention...
“Dylan & Cesar made our move so easy”
“great work by movers”
“company took great care of our belongings”
2. Punctuality
Nationwide Average: 8.07/10
Nice Guys Movers generally struggle with timely arrivals and effective communication, showing a trend of cancellations and delays.
Recent Reviews Mention...
“on time”
“team arrived on time”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Nice Guys Movers is generally viewed as expensive and inconsistent with their pricing, with many customers experiencing significant increases from their initial quotes, although a few found their services to be reasonably priced.
Recent Reviews Mention...
“their winter special was amazing”
“quote was hundreds less than other companies”
“they're affordable”
4. Communication
Nationwide Average: 7.53/10
Nice Guys Movers consistently fails to effectively communicate with their clients, including issues with notifying additional charges, updating on delays, and responding to feedback, despite one instance where they were commended for timely updates on arrival time.
Recent Reviews Mention...
“loved how well they communicated with each other”
“very polite and professional communication”
“They are responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Nice Guys Movers consistently fails, with multiple reviews highlighting instances of significantly higher charges than initially quoted, along with serious complaints about deposit and refund issues.
Recent Reviews Mention...
“Discount promised but nullified by overtime charges.”
“did not stick to quoted services or price”
“honored the quote given 1 month prior”
6. Speed
Nationwide Average: 8.58/10
Nice Guys Movers has received mixed feedback, with some customers praising their efficiency and quick service, while others criticized delays and slow performance.
Recent Reviews Mention...
“very quick”
“moved everything quickly”
“moved a piano and completed quickly”
7. Friendliness
Nationwide Average: 8.91/10
Nice Guys Movers receives mixed reviews, with some customers finding them rude and unattentive, while others praise their politeness and considerate nature.
Recent Reviews Mention...
“very kind”
“extremely professional and nice people”
“truly some of the nicest people”
8. Will Hire Again
Nationwide Average: 8.18/10
Nice Guys Movers has overwhelmingly negative feedback with most customers expressing they would not hire the company again, despite a few individuals having positive experiences.
Recent Reviews Mention...
“would recommend them to anyone”
“would hire again”
“would definitely hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Nice Guys Movers generally faces criticism for unprofessional behavior, despite a couple of instances where team members were commended for their professionalism.
Recent Reviews Mention...
“were professional and efficient”
“extremely professional crew”
“they are PROS!”
10. Conflict Handling
Nationwide Average: 4.07/10
Nice Guys Movers overwhelmingly appears to neglect customer grievances and demonstrates a significant lack of effort in remedying their mistakes, despite a rare instance of positive action.
Recent Reviews Mention...
“Did not address issues with excessive bill”
“issued a refund and wished us all the best”
“worked with me and are getting my move completed on time”
11. Precision & Care
Nationwide Average: 8.01/10
Nice Guys Movers has received significant criticism for damaging items and property, though a few customers commended their team for exceptional attention and protection of belongings.
Recent Reviews Mention...
“very tedious with furniture”
“no damage to my brand new floors”
“handled the entire process with expertise and care”
Customer Insights
Local Move Duration: 5 hours from 9 reviews
Great Crew Members
Dylan, Cesar | Dylan & Cesar were professional and efficient |
Marcus, Freeman | they were helpful, kind, and efficient |
Andy, Freeman | very tedious when packing furniture |
Dylan, Joey | Dylan and Joey did a fantastic job |
Dillon, Freeman | responsive, kind, and punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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