North Bay Movers is a trustworthy moving and storage company with over thirty years in the business. These Santa Rosa, CA movers assist the residents and businesses of Sonoma County, Mendocino County, Lake County, and beyond with all their relocation needs. You can find locations in Santa Rosa and Lakeport, which both offer residential and office moving services. Regardless of which location and services you choose, you will be impressed by your experienced and specialized California movers. If you need to relocate a hot tub, pool safe, piano, or tricky furniture item, these moving masters can handle it safely and efficiently. North Bay Movers also provides an onsite storage facility for your convenience.
North Bay Movers
based on 813+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About North Bay Movers
Additional Cities Served: Richmond, Napa, Petaluma, San Rafael, Novato, Rohnert ParkShow More >
Moving Services
- Local and long distance household moves
- Offsite and inhouse office moves
- Panel installations
- Transportation of goods
- Shipping and receiving
- Full professional packing service
- Moving and transporting specialty items such as pool tables, hot tubs, pianos, and commercial stoves
- Costeffective moving services in Sonoma County, Mendocino County, Lake County, and the greater Bay Area
- Neat, qualified personnel and quality equipment for moving
- Free moving estimate through the online quote form
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of North Bay Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.78/10
Nationwide Average: 8.44/10
North Bay Movers receives mixed reviews, with many customers praising their excellent service and hard work, while a significant number express dissatisfaction due to issues with pricing, customer service, and overall professionalism.
Recent Reviews Mention...
“terrible experience”
“great work by movers”
“North Bay Movers did a really good job”
2. Punctuality
8.13/10
Nationwide Average: 8.07/10
North Bay Movers generally demonstrates reliability in showing up on time, although there are notable instances of significant delays or complete no-shows.
Recent Reviews Mention...
“they never showed up”
“they arrive on time”
“showed up right on time”
3. Affordability
6.59/10
Nationwide Average: 7.69/10
North Bay Movers receives mixed reviews, with some customers finding their services reasonably priced and under budget, while others complain about significant price increases and high charges.
Recent Reviews Mention...
“finished early so under budget”
“extremely cost-effective”
“charged more than twice for the same move”
4. Communication
5.95/10
Nationwide Average: 7.53/10
North Bay Movers demonstrates a polarizing experience, with a noticeable division between customers praising prompt, clear communication and others expressing significant dissatisfaction with rudeness, unreliability, and lack of responsiveness.
Recent Reviews Mention...
“Poor customer service”
“poor communication, never received a quote”
“discussed the plan ahead, great communication”
5. Stick to Prices
5.88/10
Nationwide Average: 5.99/10
North Bay Movers displays a mixed performance with instances of both adherence to original estimates and significant price deviations, leading to varied customer experiences.
Recent Reviews Mention...
“did not stick to the process for providing a quote”
“finished under budget”
“pricing was adjusted down due to less hours”
6. Speed
9.17/10
Nationwide Average: 8.58/10
North Bay Movers is highly praised for their efficiency and quick turnaround times, despite a few incidents where they failed to show up or complete moves.
Recent Reviews Mention...
“they worked quick”
“completed the job in less time than quoted”
“were fast in moving”
7. Friendliness
8.01/10
Nationwide Average: 8.91/10
North Bay Movers generally receives high praise for the politeness and professionalism of its crew, but there are notable concerns about rudeness, primarily from the owner, that affect its overall perception.
Recent Reviews Mention...
“Mike and Ramon were awesome”
“hung up on my daughter, very rude”
“movers were kind”
8. Will Hire Again
7.23/10
Nationwide Average: 8.18/10
North Bay Movers receives a sharply divided range of feedback, with some customers expressing strong loyalty and repeat business intent, while a significant number vow to never use their services again due to negative experiences.
Recent Reviews Mention...
“would absolutely recommend North Bay Movers”
“would not hire them again”
“would definitely recommend and use them again”
9. Professionalism
7.45/10
Nationwide Average: 8.31/10
North Bay Movers displays a stark contrast, with numerous reports of exceptional professionalism counterbalanced by significant critiques of unprofessional behavior across several aspects.
Recent Reviews Mention...
“Mike and Ramon are so professional”
“unprofessional behavior, hung up on us”
“movers were incredibly hard-working”
10. Conflict Handling
1.67/10
Nationwide Average: 4.07/10
North Bay Movers consistently disappoints customers by not addressing or adequately resolving their issues, except for a single instance where they fixed a broken window panel.
Recent Reviews Mention...
“owner did not show willingness to right a wrong”
“attempted to mansplain instead of addressing my concerns”
“No attempt to rectify the situation, rude treatment.”
11. Precision & Care
9/10
Nationwide Average: 8.01/10
North Bay Movers generally shows great expertise and attentiveness, with many customers praising their ability to deliver belongings undamaged, although there are a few isolated reports of significant mishandling.
Recent Reviews Mention...
“everything arrived in one piece”
“nothing got even a scratch on it”
“handled each item with care”
Customer Insights
Cost: $ 3845.00 from 4 reviews
Local Move Duration: 6 hours from 5 reviews
Great Crew Members
| Mike, Ramon | Mike and Ramon called ahead, professional, worked quick, and packaged items nicely |
| Mike,Ramon | Mike and Ramon were responsive and friendly |
| Mike, Ramon | great service and were fast |
| Ramon | Ramon was incredibly professional and efficient |
| Mike, Chris | excellent job moving, careful, professional, good suggestions about placement |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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