Tana Movers & Storage

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MoversChevron RightCaliforniaChevron RightNapaChevron RightTana Movers & Storage
Very Good
based on 645+ data points
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About Tana Movers & Storage

Tana Movers is a local Santa Rosa, CA business that offers a full range of moving and storage services. Established in 2006, this moving company services residential and commercial clients in North Bay, Marin, Sonoma, and Napa, CA. Tana Movers is licensed, insured, and committed to providing excellent customer care. Its professional team of moving experts will take care of your items during every step of the move, from packing things up to delivering them to their new destination safely and on time. They also perform furniture deliveries, piano relocation, and truck loading and unloading for labor-only moves. If you need extra space for your belongings, Tana Movers can store your items while you’re on the go. This company rents out eco-friendly plastic boxes, which are easier to use than traditional cardboard boxes.

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Moving Services

  • Residential moving
  • Commercial moving
  • Professional packing

California Moving License

Active

Last Checked: 12/06/24

Awards

Top 10 Movers in Napa, CA 2024 award
Top 10 Movers in Napa, CA 2023 award
Top 10 Movers in Napa, CA 2022 award

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Summarized Review of Tana Movers & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.9/10

Nationwide Average: 8.44/10

Comment Dots

Tana Movers & Storage overwhelmingly receives high praise for their professionalism, efficiency, and the smooth experience they provide, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

Tana movers was very professional

great experience with the moving service

great work by movers

2. Punctuality

8.87/10

Nationwide Average: 8.07/10

Comment Dots

Tana Movers & Storage is highly regarded for their timeliness, with nearly all reviews praising them for being on time, prompt, or even early, but there are a few instances of significant delays mentioned.

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Recent Reviews Mention...

crew was punctual

showed up when they said they would

they were on time

3. Affordability

8.81/10

Nationwide Average: 7.69/10

Comment Dots

Tana Movers & Storage is highly regarded for its reasonable pricing, with many customers finding their prices to be fair, competitive, and generally worth the cost, despite a few instances of significant price increases.

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Recent Reviews Mention...

Offered a lower price based on location convenience

fair pricing

reasonably priced

4. Communication

8.19/10

Nationwide Average: 7.53/10

Comment Dots

Tana Movers & Storage is generally praised for its responsiveness, efficiency, and professionalism in all interactive aspects, despite a few dissatisfactions regarding responsiveness and professionalism in some instances.

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Recent Reviews Mention...

efficient communication about scheduling

were responsive

They were responsive throughout the process

5. Stick to Prices

6.31/10

Nationwide Average: 5.99/10

Comment Dots

Tana Movers & Storage generally stays true to their initial quotes but has received several significant complaints about overcharging and unexpected fees.

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Recent Reviews Mention...

fair clear price

overcharged me than initially agreed

charged me for the trailer unexpectedly

6. Speed

9.36/10

Nationwide Average: 8.58/10

Comment Dots

Tana Movers & Storage consistently receives high praise for their efficiency, ability to complete moves quickly without wasting time, and for their capacity to meet and exceed expectations under various conditions.

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Recent Reviews Mention...

efficient workers

really good fast and get the work done

didn't waste time

7. Friendliness

9.22/10

Nationwide Average: 8.91/10

Comment Dots

Tana Movers & Storage consistently demonstrates exceptional warmth, courtesy, and respect in their interactions, though there were rare instances of perceived unprofessionalism.

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Recent Reviews Mention...

were respectful

described the movers as very chill

they are friendly

8. Will Hire Again

8.57/10

Nationwide Average: 8.18/10

Comment Dots

Tana Movers & Storage overwhelmingly receives positive feedback, indicating that most clients would not only rehire the company but also recommend it to others, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would hire again

would hire Tana Movers again

highly recommend them and would hire again

9. Professionalism

9.02/10

Nationwide Average: 8.31/10

Comment Dots

Tana Movers & Storage overwhelmingly receives praise for its courteous, hardworking, and professional team, despite a handful of instances noted for unprofessional behavior.

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Recent Reviews Mention...

crew was professional

for their help and professionalism

were professional

10. Conflict Handling

3.82/10

Nationwide Average: 4.07/10

Comment Dots

Tana Movers & Storage shows a mixed but generally poor response in addressing and resolving customer complaints, though there are instances of prompt action and refunds being issued by the owner and employees like Eric.

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Recent Reviews Mention...

did not respond to address issues

owner was not willing to cover repair costs

Eric dismissed the issue without resolution

11. Precision & Care

8.66/10

Nationwide Average: 8.01/10

Comment Dots

Tana Movers & Storage is highly praised for their meticulous attention and proficiency in ensuring the safety of items, despite a few instances of damage noted by some customers.

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Recent Reviews Mention...

moved 1000lb piano with care

careful with the piano during the move

were respectful of the spaces

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Customer Insights

Local Move Duration: 4 hours from 7 reviews

Great Crew Members icon

Great Crew Members

VictoriaVictoria coordinated the move well
TanaTana was recommended and provided reliable service
EricEric was great at assessing my home to move
Robinfigured out a great way to unload efficiently and safely.
Ericprovided an initial estimate and had a previous satisfactory move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Tana Movers & Storage

Location
4166 Santa Rosa Ave, Santa Rosa, CA, 95407
Phone
(707) 293-4277
Link
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