Got2Move is a professional moving and storage company that was founded in San Francisco in 2004 and acquired by a new owner in 2017. With their main office located in San Leandro, California, Got2Move offers services in the San Francisco Bay Area, Los Angeles, San Diego, and Sacramento. The company provides both local and long-distance moving services, including overnight moving within California, packing and unpacking, and office/commercial relocation. Got2Move is committed to offering honest and realistic quotes, high-quality service, and excellent customer support with the aim of building long-term relationships with their clients. Additionally, the company provides on-demand storage services available only in the Bay Area.
Got2Move
About Got2Move
Additional Cities Served: Santa Monica, Walnut, La Canada Flintridge, La Palma, Malibu
Moving Services
- Local Moving
- LongDistance Moving Within California
- Overnight Moving from San Francisco to Los Angeles
- Overnight Moving from San Francisco to Orange County
- Overnight Moving from San Francisco to San Diego
- Storage (Ondemand, Short & LongTerm)
- Packing (Kitchenware & Appliances, Mirrors & Artwork, TVs & Electronics, Clothing & Misc. Items)
- Piano Moving
- LastMinute Moving in San Francisco Bay Area
- Furniture Moving
Not Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Got2Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Got2Move is highly praised for its professionalism, efficiency, and exceptional service, making moving experiences significantly easier and stress-free for clients, despite a single note of average service with issues.
Recent Reviews Mention...
“best moving company I've ever worked with”
“An awesome company that has bailed me out several times”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Got2Move consistently demonstrates exceptional timeliness and reliability in their arrival and service delivery.
Recent Reviews Mention...
“they arrived on time”
“Movers were professional, timely”
“they actually showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Got2Move is highly regarded for offering competitive and reasonable rates, with most customers appreciating the great value for the services provided, despite a few mixed feelings about the cost worthiness.
Recent Reviews Mention...
“it was an affordable rate”
“wasn't worth the $600 paid”
“provided a great price”
4. Communication
Nationwide Average: 7.53/10
Got2Move consistently receives high praise for their responsiveness, empathy, professionalism, and the ability to put customers at ease through attentive, flexible, and understanding interaction throughout the moving process.
Recent Reviews Mention...
“Very responsible employees”
“they were kind and empathetic”
“admin Emily was reachable to discuss issue”
5. Speed
Nationwide Average: 8.58/10
Got2Move is overwhelmingly praised for their quick and efficient services, ensuring swift moves that often finish ahead of schedule.
Recent Reviews Mention...
“Get the job done quickly”
“finished packing in less than 3 hours”
“so fast”
6. Friendliness
Nationwide Average: 8.91/10
Got2Move consistently demonstrates exceptional warmth and courtesy, with customer testimonials highlighting their polite, kind, and helpful behavior, making interactions pleasant and putting customers at ease.
Recent Reviews Mention...
“workers were friendly and nice”
“Friendly movers”
“guys were very friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Got2Move overwhelmingly garners positive sentiments, showcasing a significant majority of clients expressing a strong intent to reuse their services, despite a couple of dissatisfied voices.
Recent Reviews Mention...
“best moving company I've ever worked with”
“Would hire again”
“recommend this company and would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Got2Move is overwhelmingly praised for its organized, professional, and efficient team, with only a singular point of criticism regarding their techniques.
Recent Reviews Mention...
“very professional, organized”
“Movers were professional”
“don't rely on their “professional” techniques”
9. Conflict Handling
Nationwide Average: 4.07/10
Got2Move shows a mixed but generally positive effort by arranging solutions and fixing furniture, although they sometimes fall short in offering adequate compensation or apologies.
Recent Reviews Mention...
“arranged a solution to the issue gracefully”
“only offered $350 for a $2k TV damage”
“no apology or compensation offered”
10. Precision & Care
Nationwide Average: 8.01/10
Got2Move generally receives high praise for their meticulous and careful approach, despite a few reports of damages.
Recent Reviews Mention...
“handled everything with care & precision”
“workers packaged TV which resulted in damage”
“had to re-tape and re-box several things”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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