StorAmerica South Gate is a moving and storage company that has been in business since 1999. Based in Irvine, California, the company operates over 75 properties throughout California, Arizona, and Nevada, encompassing over 4.9 million square feet of space. As a subsidiary of Guardian Storage Centers, StorAmerica is dedicated to providing exceptional customer service and positive storing experiences for both residents and business owners. If you are seeking for the services of movers in Downey, CA, they offer a range of services, including month-to-month leases, vehicle, boat and RV storage, and online rentals. With an 'A+' Better Business Bureau accreditation, StorAmerica takes pride in offering convenient and secure storage solutions with a strong focus on customer relationships.
StorAmerica South Gate
About StorAmerica South Gate
Additional Cities Served: South Gate, Bellflower, Lynwood, Paramount, Cudahy
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
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Summarized Review of StorAmerica South Gate
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
StorAmerica South Gate generally receives high praise for its service, cleanliness, and staff, though there are a few reports of dissatisfaction regarding honesty, experience, and pricing.
Recent Reviews Mention...
“they take care of my stuff”
“everything went well”
“worst experience I've ever had”
2. Affordability
Nationwide Average: 7.69/10
StorAmerica South Gate is generally considered to offer good value for money with most reviewers finding their pricing to be great, economically reasonable, or fitting their budget, despite a few opinions about it being pricey or expensive.
Recent Reviews Mention...
“A bit pricey.”
“affordable price”
“loved the good dollar deals”
3. Communication
Nationwide Average: 7.53/10
StorAmerica South Gate generally receives high praise for their customer service and helpfulness, though there are notable exceptions concerning responsiveness and perceived quality of service.
Recent Reviews Mention...
“very helpful, very informative”
“no one answered the phone”
“customer service was great”
4. Friendliness
Nationwide Average: 8.91/10
StorAmerica South Gate generally receives very positive feedback for their courteous and helpful staff, despite a few instances of reported unfriendliness.
Recent Reviews Mention...
“they are very nice”
“Staff is not very friendly.”
“staff was great”
5. Will Hire Again
Nationwide Average: 8.18/10
StorAmerica South Gate garners overwhelmingly positive feedback, indicating a high level of satisfaction and recommendations for future engagements, despite a few dissatisfactions.
Recent Reviews Mention...
“decided to come back here”
“would not want to hire again”
“highly recommend”
6. Professionalism
Nationwide Average: 8.31/10
StorAmerica South Gate has mixed reviews with instances of highly professional and courteous service being overshadowed by several reports of rudeness and unprofessional management.
Recent Reviews Mention...
“she's very sweet and professional”
“dealings with the staff was very negative”
“walked me through everything quickly and efficiently”
7. Conflict Handling
Nationwide Average: 4.07/10
StorAmerica South Gate demonstrates a varied response, accommodating some customer issues like auction postponements, yet failing to address others such as a broken bay door and continual insurance increases.
Recent Reviews Mention...
“postponed the auction of my storage”
“did not fix broken bay door”
“they continually increase the insurance policy”
Great Crew Members
Daisy | Daisy is sweet and professional |
Daisy | Daisy is so darn nice. |
Daisy | Daisy provided very good service |
Marayha | Marayha gave top of the line treatment |
Diana | Diana is very kind and treats you with great respect |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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