Golden Gate Moving

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Good
based on 615+ data points
Circle Info

About Golden Gate Moving

Golden Gate Moving is a family-owned and operated company based in Northern California, boasting over 40 years of industry experience. Recognized as Northern California's most seasoned piano moving company, they have a specialty in managing instruments of all shapes and sizes and are known for moving large grand pianos for sales or events. On top of it, the company provides steadfast residential moving and storage services, offering both short and long-term options. Serving areas across the San Francisco Bay including several counties like San Mateo, Santa Clara, Alameda, and many more, Golden Gate moving is one of the experienced movers serving San Francisco, CA. Above all, the company prides itself on maximizing customer satisfaction, continually working towards enhancing their already impressive reputation for friendly, reliable services.

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Moving Services

  • Piano Moving
  • Residential Moving
  • Storage Services

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2736217

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Golden Gate Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.15/10

Nationwide Average: 8.44/10

Comment Dots

Golden Gate Moving receives high praise for professional and efficient services, particularly with piano moves, despite a few reports of unprofessionalism and careless handling.

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Recent Reviews Mention...

great job connecting washer/dryer and packing books

they are pros at what they do

long delay and missing items reduce overall service quality

2. Punctuality

7.59/10

Nationwide Average: 8.07/10

Comment Dots

Golden Gate Moving generally exhibits reliability and promptness, despite a few instances of significant delays or cancellations.

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Recent Reviews Mention...

pickup on May 15th, delivery on June 10th shows significant delay

Extremely late delivery of items.

they were prompt

3. Affordability

8.52/10

Nationwide Average: 7.69/10

Comment Dots

Golden Gate Moving is highly praised by the vast majority of customers for their reasonable pricing, competitive rates, and undeniable value, despite a few outliers expressing concerns over high costs for certain services.

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Recent Reviews Mention...

the price was so reasonable

rates were very reasonable

very reasonable price

4. Communication

7.73/10

Nationwide Average: 7.53/10

Comment Dots

Golden Gate Moving is generally regarded as excellent, with many customers highlighting their responsiveness, helpfulness, and professionalism, although there are a few reports of poor communication and service skills.

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Recent Reviews Mention...

poor follow-up on missing box shows lack of effective communication

Repeated paperwork requests imply poor communication.

quick response to my request

5. Stick to Prices

7.48/10

Nationwide Average: 5.99/10

Comment Dots

Golden Gate Moving generally demonstrates reliability and honesty, with most customers reporting no changes to the initial quotes, though there have been a few instances of significant price increases or insistence on full price despite underdelivery.

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Recent Reviews Mention...

quoted one price then increased it by 50%

no mention of price changing, benefit of the doubt

no hidden fees

6. Speed

8.57/10

Nationwide Average: 8.58/10

Comment Dots

Golden Gate Moving overwhelmingly impresses with their ability to swiftly and efficiently handle moves, showing remarkable agility particularly with challenging items and tight timelines, despite a few instances of delays.

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Recent Reviews Mention...

fast, efficient manner

very slow process, significantly delayed delivery

Took almost a month to deliver a small load.

7. Friendliness

9.08/10

Nationwide Average: 8.91/10

Comment Dots

Golden Gate Moving consistently delivers courteous and polite service, highlighted by their team's professional, kind, and client-centered approach, despite a few instances of rudeness.

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Recent Reviews Mention...

courteous service mentioned

they were friendly, polite

professional manners of the movers

8. Will Hire Again

7.84/10

Nationwide Average: 8.18/10

Comment Dots

Golden Gate Moving has overwhelmingly positive feedback with a majority of customers expressing a strong intent to use their services again, despite a few voicing serious dissatisfaction.

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Recent Reviews Mention...

Please avoid this company!!!!!

highly recommend this company and would hire again

will use them again in an instant

9. Professionalism

8.62/10

Nationwide Average: 8.31/10

Comment Dots

Golden Gate Moving consistently demonstrates a high level of professionalism through their experienced, coordinated, and skilled services, despite a few instances of dissatisfaction among some clients.

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Recent Reviews Mention...

high level of professionalism

they are pros at what they do

took pride in their work

10. Conflict Handling

3.53/10

Nationwide Average: 4.07/10

Comment Dots

Golden Gate Moving largely shows a reluctance to address and correct their mistakes, despite a few instances of positive engagement and effort to rectify issues.

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Recent Reviews Mention...

no effort shown to right the wrong of a missing box

No effort to rectify losing a box.

I know no resolution could ever do justice

11. Precision & Care

8.52/10

Nationwide Average: 8.01/10

Comment Dots

Golden Gate Moving is widely praised for their meticulous and careful handling of pianos and furniture, though a few customers reported damage and issues.

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Recent Reviews Mention...

no damage mentioned with furniture or appliances

very careful in moving

moved the piano with care

Customer Insights icon

Customer Insights

Local Move Duration: 1 hours from 7 reviews

Great Crew Members icon

Great Crew Members

SalSal had professional manners
Sal, Tony, Berniehandled both pianos expertly and efficiently
JPJP was knowledgeable, friendly and seemed to have high integrity
Cherie, JohnCherie and John were helpful with the appliance move
PJPJ inspired confidence during the estimate
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Golden Gate Moving

Location
332 Littlefield Ave, South San Francisco, CA, 94080
Phone
(650) 273-1910
Link
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