Puma Moving Company was established in 2006 and offers full-service moving around the clock no matter whether you’re moving on a weekday or weekend. It also takes pride in being a San Francisco mover that can accommodate short notice moves, making it one of the few you can rely on if you need to relocate in a pinch. Puma Moving Company understands the importance of keeping its crews well-trained by providing monthly training programs taught by qualified and experienced trainers. Its experienced and knowledgeable crews ensure that your belongings and property are always in the best of hands. Puma Moving Company serves the entire Bay Area, including providing services as movers in Daly City, CA, ensuring a consistent, hassle-free service whether you just need to move a few items or an entire household or business.
Puma Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Residential Moving
- Commercial Moving
- Full Service Storage
Awards
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Summarized Review of Puma Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Puma Moving Company is overwhelmingly praised for fast, professional, and efficient service with numerous clients expressing high satisfaction, though a few customers report seriously negative experiences.
Recent Reviews Mention...
“Fast service”
“very professional and fast work”
“smoothest possible fashion indicates great quality”
2. Punctuality
Nationwide Average: 8.07/10
Puma Moving Company is consistently reported to be on time or early, with a multitude of compliments on their timely arrivals and only a few instances of being late.
Recent Reviews Mention...
“On-time”
“On-time”
“They came on time”
3. Affordability
Nationwide Average: 7.69/10
Puma Moving Company generally receives high praise for its competitive prices, frequent under-quoting, and overall value, despite a few reports of unexpected charges and costs slightly above the cheapest options.
Recent Reviews Mention...
“efficient and economical means very affordable”
“Puma came in the cheapest”
“The pricing was unbeatable”
4. Communication
Nationwide Average: 7.53/10
Puma Moving Company is overwhelmingly praised for responsive, professional, and effective interactions, with customer testimonials frequently highlighting Zena's exceptional communication skills, although there are a few instances of dissatisfaction regarding poor communication and responsiveness.
Recent Reviews Mention...
“Zena is always so responsive”
“Zena was so responsive”
“Zena was so responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Puma Moving Company generally receives high praise for their transparent pricing and frequently coming in under or precisely at their estimates, though a few reviews cite issues with unexpected charges.
Recent Reviews Mention...
“charging more than the quoted packing cost”
“unexpected charges not in original quote”
“Transparent about fees and likely ultimate cost”
6. Speed
Nationwide Average: 8.58/10
Puma Moving Company generally receives high praise for quick and efficient moving services, though there are a few isolated reports of slower-than-expected performance.
Recent Reviews Mention...
“Fast service”
“move was completed quickly”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Puma Moving Company has consistently received acclaim for their well-mannered, courteous, and personable employees, with only a singular negative remark regarding professionalism.
Recent Reviews Mention...
“Well mannered employees”
“they were friendly”
“friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Puma Moving Company is overwhelmingly commended by customers who express high intent to rehire and recommend them, despite a few instances where customers stated they would not use the service again.
Recent Reviews Mention...
“Will use them again”
“would definitely hire them again”
“would hire again due to smooth experience”
9. Professionalism
Nationwide Average: 8.31/10
Puma Moving Company consistently receives high praises for their professional, courteous, and efficient team, although there are a couple of reviews noting unprofessional behavior.
Recent Reviews Mention...
“very professional work”
“moving team is professional”
“professional and courteous crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Puma Moving Company shows a high degree of accountability and proactive customer service, often resolving issues promptly and to the customer's satisfaction, although a few incidents of unresponsiveness and unsatisfactory reconciliation have been noted.
Recent Reviews Mention...
“they did not respond to mistakes”
“allowed to cancel without a fight”
“did not rectify the situation satisfactorily”
11. Precision & Care
Nationwide Average: 8.01/10
Puma Moving Company is highly regarded for its diligent and careful approach, with numerous customers praising the safe and attentive transport of their belongings, despite a few reports of packing issues and minor damage.
Recent Reviews Mention...
“mindful the furniture/belongings being moved”
“got our stuff moved quickly and carefully”
“diligent and no negative comments on handling”
Customer Insights
Hourly Minimum: 2.5 hours from 7 reviews
Local Move Duration: 3 hours from 57 reviews
Great Crew Members
| Best | Employee's best around |
| Zena | responsive during the booking process |
| Khyll, Brentley, Noah | Khyll, Brentley, and Noah were all awesome |
| Zena,Khyll,Brentley | Zena provided excellent coordination, Khyll and Brentley very good at moving |
| Zena, Khyll, Brentley | provided excellent service and did an AMAZING job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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