Joy Moving Service Company

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MoversChevron RightCaliforniaChevron RightSunnyvaleChevron RightJoy Moving Service Company
Very Good
based on 3885+ data points
Circle Info

About Joy Moving Service Company

Joy Moving Company Inc. is a moving company based in San Francisco that specializes in local moves across the Central Peninsula. This company has been offering quality and professional moving services to the Bay Area for years. Joy's team of experienced movers are efficient, well-mannered, courteous, and offer each customer personalized attention with every move - no matter how big or small! If you are specifically in need of movers in Sunnyvale, CA, consider exploring all options for your moving needs. For comprehensive residential moving or commercial office relocation services in the Bay Area, Joy Moving Company could be a possible option at an affordable price. do not hesitate to contact them today!

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Moving Services

  • Local moving
  • Longdistance moving
  • Crosscountry moving
  • International moving
  • Small moving
  • Piano moving
  • Pool table moving
  • Lastminute moving
  • Furniture moving
  • Packing services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 05/23/24

USDOT

3018198

MC

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Sunnyvale, CA 2023 award
Top 10 Movers in Sunnyvale, CA 2022 award

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Summarized Review of Joy Moving Service Company

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.95/10

Nationwide Average: 8.44/10

Comment Dots

Joy Moving Service Company receives overwhelmingly positive feedback for their professionalism, efficiency, and exceptional service, with only a few isolated complaints about experiences.

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Recent Reviews Mention...

services were overall alright

very professional, well packed and protected

recommend this company and would hire again

2. Punctuality

8.55/10

Nationwide Average: 8.07/10

Comment Dots

Joy Moving Service Company overwhelmingly demonstrates a strong commitment to being on time, with the vast majority of reviews praising their timeliness and proactive communication about arrival times.

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Recent Reviews Mention...

movers were late on the day of

they were very punctual

very prompt team

3. Affordability

9.02/10

Nationwide Average: 7.69/10

Comment Dots

Joy Moving Service Company is overwhelmingly perceived as providing transparent, fair, and competitive pricing, making it an appealing choice for customers looking for value in their moving services.

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Recent Reviews Mention...

transparent and fair pricing

hourly rate is reasonable

super affordable for what they offer

4. Communication

7.78/10

Nationwide Average: 7.53/10

Comment Dots

Joy Moving Service Company is highly praised for its ease of scheduling, responsiveness, and consistent clear communication throughout the moving process, though there were a few mentions of communication barriers and instances of poor communication.

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Recent Reviews Mention...

scheduling an appointment was easy

constant communication throughout the move

Good communication

5. Stick to Prices

7.08/10

Nationwide Average: 5.99/10

Comment Dots

Joy Moving Service Company is generally reliable, with many customers reporting final costs aligning with initial quotes and upfront pricing, though there are a few instances of customers being charged more than expected.

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Recent Reviews Mention...

final cost aligned perfectly with initial quote

charged for 5 hours despite going slightly over

upfront about costs

6. Speed

9.21/10

Nationwide Average: 8.58/10

Comment Dots

Joy Moving Service Company is consistently praised for its quick and efficient moving services, with numerous reviews highlighting their ability to work swiftly and methodically, despite a few reports of slower-than-expected moves.

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Recent Reviews Mention...

Reliable and fast move

acted swiftly, wasting no time

fast hard workers

7. Friendliness

9.14/10

Nationwide Average: 8.91/10

Comment Dots

Joy Moving Service Company is overwhelmingly praised for its positive attitude, courteous nature, and professional friendliness, with repeated mentions of accommodating, respectful, and genuinely kind interactions, despite very isolated negative feedback.

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Recent Reviews Mention...

positive attitude left a lasting impression

courteous and very careful

friendly, accommodating, positive attitude

8. Will Hire Again

8.69/10

Nationwide Average: 8.18/10

Comment Dots

Joy Moving Service Company receives overwhelming positive support, with the vast majority of customers expressing a strong intent to rehire and recommend their services, despite a few dissents.

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Recent Reviews Mention...

Overall alright company

will work with them again

would hire again

9. Professionalism

8.68/10

Nationwide Average: 8.31/10

Comment Dots

Joy Moving Service Company receives overwhelmingly positive feedback for their professional conduct, efficiency, and attention to detail, despite a few isolated reports of impatience and unprofessional behavior.

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Recent Reviews Mention...

one mover was overall impatient

very professional

great work by Reyes and Exequias

10. Conflict Handling

4.82/10

Nationwide Average: 4.07/10

Comment Dots

Joy Moving Service Company demonstrates a mixed performance with exceptional instances of going above and beyond to resolve issues, contrasted by several accounts of unresponsiveness and failure to address problems adequately.

Reviews Mention icon

Recent Reviews Mention...

willingness to go the extra mile

contacted us the morning after for satisfaction

took immediate action by refunding charges

11. Precision & Care

8.91/10

Nationwide Average: 8.01/10

Comment Dots

Joy Moving Service Company consistently demonstrates meticulous packing, careful handling of furniture and fragile items, and a strong focus on ensuring that all belongings are transported securely and without damage, despite a few isolated incidents.

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Recent Reviews Mention...

packed stuffs well and took great care of items

meticulous packing and handling, all items arrived in perfect condition

pack items carefully and securely

Customer Insights icon

Customer Insights

Cost: $ 428.00 from 8 reviews

Hourly Minimum: 2.75 hours from 20 reviews


Local Move Duration: 3.5 hours from 123 reviews

Interstate Move Duration: 2 days from 6 reviews

Great Crew Members icon

Great Crew Members

Li, Mr. Tingpacked stuffs well and took great care
Reyes, Exequiasgreat work by Reyes and Exequias
Peter, Cero, PedroReliable and fast services provided
Master He, Xiao Liuexcellent service and positive attitude
Mr He, 李老师outstanding job and packed truck well
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Joy Moving Service Company

Location
1696 Blue Jay Dr, Sunnyvale, CA, 94087
Phone
(408) 887-8895
Link
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