With over 50,000 moves completed, New Joy Moving Company is one of the biggest, most reputable movers in the Bay Area’s Chinese community. Located in Sunnyvale, this locally owned and operated business has been moving families and businesses since 2013. The company now employs a team of more than 50 moving specialists and operates a fleet of 21 trucks. It offers full-service moving, including packing and unpacking services, furniture assembly and disassembly, goods deliveries, and storage solutions for residential or commercial use. New Joy Moving Company’s mission has remained the same even after more than a decade in the industry: to provide fast, reliable, and an affordable movers service in San Jose, CA to help you move out of your home or office without any hassle. It has an impressive 95% customer satisfaction rating.
New Joy Moving Company Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About New Joy Moving Company Inc.
Additional Cities Served: Fremont, Sunnyvale, Santa Clara, San Mateo, Livermore, Redwood CityShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
- Commercial moving
California Moving License
Active
Last Checked: 12/10/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of New Joy Moving Company Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New Joy Moving Company Inc. appears to have an overwhelmingly positive reputation for professionalism, efficiency, and exceptional moving services, despite a few isolated complaints.
Recent Reviews Mention...
“Excellent service”
“great service by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
New Joy Moving Company Inc. overwhelmingly impresses customers with its ability to consistently arrive on or ahead of schedule, showcasing a high level of reliability and efficiency in timing.
Recent Reviews Mention...
“they were all on time”
“arrived 10 minutes early”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
New Joy Moving Company Inc. is frequently praised for its transparent and competitive pricing, offering very reasonable rates, and being considered a highly affordable option among competitors with few reports of hidden costs or pricing issues.
Recent Reviews Mention...
“price is unbeatable”
“efficiently saving us money compared to previous move”
“the price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
New Joy Moving Company Inc. is overwhelmingly praised for their constant, responsive, and friendly communication throughout the moving process, with only a few isolated incidents of communication issues.
Recent Reviews Mention...
“They were so great communicators”
“constant communication throughout the move”
“good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
New Joy Moving Company Inc. generally maintains the quoted prices with numerous customers praising their transparency and exactness, though there are notable exceptions where customers felt overcharged or faced unexpected fees.
Recent Reviews Mention...
“no mention of price changes, so assuming stuck to quoted price”
“final cost aligned with the initial quote”
“no issues with inflated prices or hidden fees”
6. Speed
Nationwide Average: 8.58/10
New Joy Moving Company Inc. receives overwhelmingly positive feedback for its quick and efficient service, though a few reviews mention slower-than-expected moves.
Recent Reviews Mention...
“work really fast”
“moved everything as fast and smoothly as possible”
“less than four hours for a complete move”
7. Friendliness
Nationwide Average: 8.91/10
New Joy Moving Company Inc. overwhelmingly impressed customers with their positive attitude, politeness, and exceptional willingness to accommodate and help, despite a few isolated complaints regarding courtesy and communication issues.
Recent Reviews Mention...
“super nice guys”
“made a racially insensitive remark”
“Joy moving people is so nice”
8. Will Hire Again
Nationwide Average: 8.18/10
New Joy Moving Company Inc. demonstrates overwhelmingly positive feedback, with a vast majority of customers expressing a strong intent to rehire and recommend their services, despite a few dissatisfied voices.
Recent Reviews Mention...
“would hire again”
“would book them again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
New Joy Moving Company Inc. overwhelmingly receives praise for their hardworking, honest, and professional behavior, though there were rare instances of unprofessional conduct noted.
Recent Reviews Mention...
“fantastic hard working professionals”
“displayed blatant unprofessionalism”
“professional and in uniform”
10. Conflict Handling
Nationwide Average: 4.07/10
New Joy Moving Company Inc. shows a polarizing pattern of behavior, with numerous accounts of exceptional service and remediation efforts alongside equally numerous complaints of unaddressed and unresolved customer issues.
Recent Reviews Mention...
“went the extra mile when needed”
“they refunded my charges swiftly”
“refused to re-assemble the bed as promised”
11. Precision & Care
Nationwide Average: 8.01/10
New Joy Moving Company Inc. consistently demonstrates a high level of commitment and professionalism, securing and protecting customer belongings effectively, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“handed everything with care”
“careful about quality and handled items well”
“they took care of the furniture”
Customer Insights
Cost: $ 413.00 from 6 historical data points
Hourly Minimum: 3 hours from 17 reviews
Local Move Duration: 3.5 hours from 131 reviews
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
| Roberto | made sure everything was done carefully |
| Reyes | Excellent service done by Reyes |
| Li Lao Shi, Mr. Teng, Mr. Zhou | provided a 5star moving service, very patient and reasonable |
| Peter, Cero | they took care of the furniture |
| Peter, Cero, Saul | did a wonderful job with packing, safety and delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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