PODS Moving & Storage revolutionized the moving and storage industry in 1998 with its portable storage containers. The company services 46 states in the US and has operated for nearly 25 years, with 245+ storage center locations. Known for providing a comprehensive moving experience in Santa Clarita, CA, PODS offers personalized services tailored to customers' unique needs, including local and long-distance moving, storage services, packing supplies, access to trusted local labor providers, and car shipping. The company's flexible and convenient solutions, like pay-as-you-go pricing and adjustable scheduling, give customers easy access to safe and secure storage throughout the moving process.
PODS Moving & Storage
based on 226+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: San Fernando, La Canada Flintridge
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.04/10
Nationwide Average: 8.44/10
PODS Moving & Storage has received predominantly positive reviews for their service, professionalism, and efficiency, though a noticeable minority of customers have reported issues with unprofessional handling, service delays, and a lack of problem-solving.
Recent Reviews Mention...
“they were great start to finish”
“Great experience with the service”
“everyone was professional and kind”
2. Punctuality
6.7/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally offers reliable and timely service, though there are notable instances of significant delays and scheduling issues.
Recent Reviews Mention...
“they provided prompt service”
“He was patient during a busy street situation”
“Initial POD pickup was late”
3. Affordability
4.46/10
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives criticism for perceived high costs and unexpected charges, though it has some defenders praising its value.
Recent Reviews Mention...
“services are expensive”
“Refused to apply 15% USAA discount”
“cost was reasonable like renting a Uhaul”
4. Communication
5.94/10
Nationwide Average: 7.53/10
PODS Moving & Storage displays a mixed performance, with numerous praises for good customer service and clear communication contrasted by significant criticisms regarding unprofessionalism, lack of truthful updates, and poor problem-solving.
Recent Reviews Mention...
“Good customer service”
“great work by Taryn.”
“Communicated with the school perfectly”
5. Stick to Prices
3.21/10
Nationwide Average: 5.99/10
PODS Moving & Storage frequently disappoints customers with unexpected charges, hidden fees, and significant price increases after providing initial quotes.
Recent Reviews Mention...
“cost was as expected, no surprises”
“Refused to apply discount on existing order”
“increased price after quoting $600”
6. Speed
8.8/10
Nationwide Average: 8.58/10
PODS Moving & Storage consistently delivers quick and efficient loading and unloading services, ensuring fast delivery while also accommodating customers by providing ample time for loading.
Recent Reviews Mention...
“drivers were quick”
“got me unloaded very quickly”
“very efficient loading”
7. Friendliness
8.52/10
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for their team's pleasant demeanor, with many customers highlighting specific employees for their kind and professional service, despite a few negative remarks regarding customer service and drivers.
Recent Reviews Mention...
“Taryn was a pleasure to work with.”
“Taryn was awesome”
“Taryn and Jose were kind and considerate”
8. Will Hire Again
6.87/10
Nationwide Average: 8.18/10
PODS Moving & Storage has a predominantly positive sentiment with many customers expressing a strong desire to use their services again, although there are notable exceptions where customers expressed dissatisfaction and reluctance to rehire.
Recent Reviews Mention...
“would highly recommend them”
“would hire again”
“would ask for Taryn again.”
9. Professionalism
7.31/10
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for the skill, courtesy, and professionalism of its members, though there are a few criticisms regarding unprofessional behavior and customer service issues.
Recent Reviews Mention...
“Taryn demonstrated amazing skill.”
“Very professional, especially Taryn and Jose”
“everyone was professional”
10. Conflict Handling
2.85/10
Nationwide Average: 4.07/10
PODS Moving & Storage generally shows a concerning lack of dedication to resolving customers' issues effectively, despite a few exceptional staff members making commendable efforts.
Recent Reviews Mention...
“Taryn went above and beyond with tips and help.”
“Sewing machine was water damaged.”
“no problem-solving solutions provided”
11. Precision & Care
5.79/10
Nationwide Average: 8.01/10
PODS Moving & Storage displays a mixture of experiences, from meticulous and cautious handling to complaints about damage and rough treatment of belongings.
Recent Reviews Mention...
“Grandmother's sewing machine was water damaged.”
“items were very damaged”
“meticulous and cautious, implying careful handling”
Customer Insights
Cost: $ 4120.00 from 3 reviews
Great Crew Members
| Taryn | demonstrated amazing skill and was a pleasure to work with. |
| Taryn | handled the situation perfectly and was awesome |
| Taryn, Jose | Taryn and Jose were fantastic, kind, and considerate |
| Taryn | Very personable and professional, master at moving POD. |
| Taryn | Taryn was efficient and friendly. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
14093 Balboa Blvd Unit B, Sylmar, CA, 91342
(877) 770-7637
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Additional Resources
Santa Clarita Moving Services
